Find Hotel with a Concierge in Hato

"Very tranquil atmosphere with beautiful gardens. We loved our room, which included a nice outside lounging area. There were a couple of negatives: housekeeping only cleaned our room once in 8 nights. Communication was poor: hotels.com did not pass messages between the hotel and us, so they didn't know our arrival time and there were no staff on site when we got there at 7 PM. Probably better to reserve directly with the hotel. But there were also problems on departure. The taxi we had...

"Service at check-in was excellent."

"The owners are amazing, very welcoming and going out of their way to make sure we were taken care of. We felt more like family than customers. Our unit was quite nice and, when it came to the amenities, it was clear that they had put lots of thought into what their guests might need. We especially appreciated the number of electrical outlets and USB ports for charging all of our devices."

"The couple who run this resort are excellent hosts who are attentive to the needs of renters. The kitchen and the bathroom are well furnished."