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"The property manager was super responsive via text and even got us into our room early after a tour was moved to later in the day. Our room was gorgeous and luxurious! It’s located in the heart of downtown. You park on the street but the boat pays for it. We were left a beautiful bottle of wine upon arrival and given a gorgeous full breakfast delivered to our room the next day! Wow! I wish all stays were this indulgent! "

"No air conditioning or heat. Room was very warm. Bed was too firm & not very comfortable pillows. Very clean & safe though."

"The location is very convenient, and we appreciate having covered parking available, with lift directly to room floors. We also appreciate the pet-friendliness. The room was very spacious, clean and comfortable, with a convenient mini-kitchen. The bathroom was also spacious and clean. The breakfast buffet was delicious with a wide variety of fresh choices. Unfortunately, there is no restaurant for dinner, but the nearby shopping mall had several choices for dining, even on a Sunday night. We would definitely stay here again."

"Wonderful high end hotel with great service, beautiful rooms, delicious food and friendly staff."

"Very cozy, pretty, clean little hotel in a top of a hill. "

"Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!"

"Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities "

"It was very easy to find from the motorway."

"Absolutely beautiful building. We enjoyed the ambience and swing-jazz music playing softly in the glass-ceilinged courtyard. We appreciated having two armchairs and a coffee table. It is a shame that the housekeeping team were unable to remove or mask the unpleasant smell in our room. It seemed to come from the basin in the bathroom but permeated into the bedroom. "