Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location of this property was great! Very convenient to Downtown Harbor Springs and the lake. We appreciated that this property was pet friendly as well. However, we had issues early in the stay. Day one, there was a mouse in the master bedroom crawling into our suitcase so that was a huge turn off and made things feel dirty. An exterminator came out to setup traps, but Graham Management never followed up on the issue as promised...disappointing. The smoke alarm upstairs was constantly going off and we couldn’t get it to stop. We called the office again to get assistance and the woman on the other end could hear the alarm screeching the background. Also, we got locked inside the house because the front door lock was not working so that needs to be fixed for the next guests. Luckily, we could get out the master bedroom to unlock the front door from the outside, but that got old quickly. Lastly, the dresser in the master was broken so getting our belongs in/out was a challenge and the master closet had an odor, so we did not put our clothes in there. Again, the location of Crubaugh’s was awesome, but the house needs some improvements.