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"The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted."

"The heat in the room was too high, but it helped when we opened the window for a while. Staff were polite, Check in was fast. Breakfast was decent, mostly Chinese dishes, but there were wieners and little cakes. "

"I arrived at this hotel at 2am, Saturday, Demember 19th. I had made a booking through Hotels.com. It was freezing cold outside, and I was very much looking forward to getting to my room. However, when I got to the front desk, the receptionist called the manager and then told me I couldn't stay. She was obviously embarassed about the whole situation, and apologised. When I asked to know why, she told me through a translation app, and I quote: "Oh, we welcome foreign friends, but it's a special...

"房內暖氣不足，另要了棉被與暖爐。退房時一直無法刷退訂金，只能請櫃檯人員另做處理。"

"The room is not clean at all. Water tap is broken. It is not worth the price "