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The Lapis Hotel

4.5 star property
Luxury Hanoi hotel in Hoan Kiem with a health club

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Photo gallery for The Lapis Hotel

Outdoor pool, sun loungers
Sauna
Lobby
Lobby sitting area
Concierge desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is SAR 242
SAR 280 total
includes taxes & fees
24 Mar - 25 Mar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Living area | 43-inch flat-screen TV with cable channels, TV

Executive Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

Room, Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin, Internal Window, No View

Standard Double or Twin, Internal Window, No View | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin, Internal Window, No View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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9.8 out of 10, Exceptional, 3,447 reviews
The price is SAR 244
SAR 277 total
includes taxes & fees
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About the neighborhood

Map
21 Tran Hung Dao Str, Hoan Kiem Dist, Hanoi

What's nearby

  • Hanoi Opera House - 7 min walk
  • Hoan Kiem Lake - 13 min walk
  • Thang Long Water Puppet Theatre - 20 min walk
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • Hanoi Old Town Night Market - 2 min drive

Getting around

  • Hanoi Railway Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Vua Chả Cá 26C Trần Hưng Đạo - ‬1 min walk
  • ‪Xôi Lan - ‬1 min walk
  • ‪Cây Cau Restaurant - Ẩm Thực Việt - ‬1 min walk
  • ‪Nhà Hàng Ngon - ‬1 min walk
  • ‪Lustro Thai - Restaurant & Longue - ‬2 min walk

About this property

The Lapis Hotel

Luxury hotel near Hoan Kiem Lake
Close to Hanoi Opera House and St. Joseph's Cathedral of Hanoi, The Lapis Hotel provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • A roundtrip airport shuttle (surcharge), luggage storage, and meeting rooms
  • Secured bicycle storage, a computer station, and a ballroom
  • A front-desk safe, a banquet hall, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 70 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 43-inch flat-screen TVs with cable channels
  • Eco-friendly cleaning products, free infant beds, and electric kettles

Languages

English, French, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (538 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lapis Hotel Hanoi
Lapis Hotel
Lapis Hanoi
The Lapis Hotel Hotel
The Lapis Hotel Hanoi
The Lapis Hotel Hotel Hanoi

Frequently asked questions

Does The Lapis Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Lapis Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Lapis Hotel?

This hotel doesn't offer parking.

What time is check-in at The Lapis Hotel?

Check-in begins at 2:00 PM.

What time is check-out at The Lapis Hotel?

Check-out is at noon.

Does The Lapis Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 600000 per vehicle applies.

Where is The Lapis Hotel located?

Located in Hoan Kiem, this luxury hotel is within a 15-minute walk of Hanoi Opera House and Hoan Kiem Lake. Hom Market and Vietnam Women's Museum are also within 10 minutes. Hanoi Railway Station is 20 minutes by foot.

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The Lapis Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 476 reviews
Rating 8 - Good. 136 out of 476 reviews
Rating 6 - Okay. 25 out of 476 reviews
Rating 4 - Poor. 4 out of 476 reviews
Rating 2 - Terrible. 6 out of 476 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Lovely hotel and all the staff were really friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Fresh, bright, hotel with attentive staff
Stayed 1 night in Sep 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel by the ministry of finance, around 20 minutes walk from the old quarter. As with all hotels, the pictures online are a bit better than reality, but the hotel is very nice nonetheless. Staff couldn’t be more helpful!
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, although did find housekeeping weren’t always punctual / making up the room despite request. Rooftop pool a great plus vs surrounding accommodation options.
Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, clean and adequate sized room, good location.
Stayed 3 nights in Nov 2023

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Only stayed one night between flights- nice pool. Coffee shops and restaurants nearby.
Stayed 1 night in Mar 2024

8/10 Good

ANJU

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 2 nights in May 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an excellent location. Walking distance from a lot of main places. The hotel itself is very modern and clean.
Stayed 3 nights in Mar 2023

10/10 Excellent

Dimarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful!! The lobby smells so good and it is located in a nice area.
Stayed 2 nights in Aug 2022

10/10 Excellent

Tu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Pho Thin and Bun Cha Obama. Great staff.
Stayed 2 nights in Jul 2023

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Good for price
Stayed 2 nights in May 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful hotel. Nice rooms. Comfortable bed. Decent breakfast. Staff were lovely. Enjoyed rooftop pool. Could do with a bit of a clean up/ maintenance around spa area. Steam room handle is all decayed and coming apart leaving pieces of mouldy wood everywhere. Flickering light by pool. Pool fountain not working.
Stayed 6 nights in Apr 2024

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs upgraded my rooms for free of charge , that was very nice . The location is good , near many restaurants or lot of street foods are available around the area . We enjoyed the pool , jacuzzi worked ok but didn’t have warm water . We loved the steam room , overall we like the hotel . Just not walking distance from the central old quarter.
Stayed 2 nights in Sep 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the Executive Suites. Everything about the hotel was great. Comfortable bed. Very good walk -n shower. Two A/C units kept the room perfect. Breakfast was more than adequate. Eggs cooked to order. Good coffee. Super helpful staff. 4 block walk to Hoam Kiem Lake and the Old Quarter.
Stayed 1 night in May 2023

6/10 Okay

KF

Liked: Cleanliness, staff & service, amenities
The WiFi is not stronger and stable in the room. It's very important to the guests. This weakness will make customers not to stay in again.
Stayed 4 nights in Sep 2023

4/10 Poor

Ardeshir

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the location. Bathrooms were moldy in 2 different room we were staying. They charged us for dirty towel!! Breakfast featured stale bread and powder made Orange Juice.
Stayed 2 nights in Jan 2023

8/10 Good

Shlomo

Liked: Cleanliness, staff & service, amenities
All was fine. Staff was friendly, but one think only was very disappointing: the hot water in the room was terrible! It changes literally every 5 seconds between cold and extremely hot. Not possible to take a good enjoyable shower.
Stayed 4 nights in May 2023

6/10 Okay

Nicole

Liked: Staff & service, room comfort
Not quite as expected
The hotel is a bit dated and old. The photos show more modern rooms but that's not what we got. The lights in the room are a headache and very difficult to figure out. The TV was a nightmare to operate. The pool was good. Reception was very helpful. Bed comfy. Bathrooms need a bit of love as mould building up on seals. Location isn't great. You are quite far from everything. We wouldn't stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The premier rooms are wonderful. City views. I was surprise that the rooftop infinity pool was so large with gorgeous Hanoi skyline views. The front desk staff is awesome. I spent 3 nights in regular room, so worth it for the price but no views. I was OK with it, then I like the hotel so much I decided to upgrade to premier room and pay the different for two additional nights. I like the neighbored as lots of high quality cafes and restaurants without the international tourists. I've been coming to Hanoi for business for over 15 years and will definitely stay here again. One thing. It is an easy 15-17 minute walk to Ho Kiem Lake. The streets to and from the lake from the hotel are broad and quiet before 7:30am. Lots of embassies and government offices so great security. Every morning, I would walk to and around the lake and back to hotel taking about 50-55 minutes. Wonderful way to start the day. Also, the beds are amazing. Great sleep. Thank you, thank you.
Stayed 2 nights in May 2024

10/10 Excellent

Clare

Stayed 1 night in Jan 2025

10/10 Excellent

Yusaku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Stanley

Stayed 3 nights in Sep 2024

10/10 Excellent

CHIENBANG

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

PLASTICS INC

Stayed 3 nights in Aug 2024