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Splendid Premium Hotel

4.0 star property
Lakefront Hanoi hotel connected to a shopping center, steps from Thang Long Water Puppet Theatre

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December 2024
January 2025

Photo gallery for Splendid Premium Hotel

Family Connecting Room | 1 bedroom, minibar, in-room safe, desk
Bar (on property)
45-inch flat-screen TV with cable channels, TV
Bar (on property)
Outdoor banquet area

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Parking available
  • Gym
  • Spa
The price is SAR 222
SAR 251 total
includes taxes & fees
29 Nov - 30 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Room

Family Connecting Room | 1 bedroom, minibar, in-room safe, desk

Family Connecting Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Separate bedroom
Day bed
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Internal Window Room

Deluxe Internal Window Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Internal Window Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Separate bedroom
Day bed
Heating
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium with Window Room

Premium with Window Room | 1 bedroom, minibar, in-room safe, desk

Premium with Window Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
Rainfall showerhead
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe with Window Room

Deluxe with Window Room | 1 bedroom, minibar, in-room safe, desk

Deluxe with Window Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
Rainfall showerhead
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Executive Room, Balcony, City View

Executive Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Executive Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Day bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Suite, Balcony, City View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Day bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendid Suite Terrace with Private Outdoor Tub

Splendid Suite Terrace with Private Outdoor Tub | 1 bedroom, minibar, in-room safe, desk

Splendid Suite Terrace with Private Outdoor Tub

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Day bed
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
Rainfall showerhead
Hair dryer
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

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Pool
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9.4 out of 10, Exceptional, (215)
The price is SAR 324
SAR 367 total
includes taxes & fees
10 Dec - 11 Dec
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About the neighborhood

Map
36 Lo Su St, Hoan Kiem, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hang Gai Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 7 min walk - 0.7 km
  • Hanoi Opera House - 11 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk
  • ‪Namaste Hanoi - ‬1 min walk
  • ‪Panorama Restaurant - ‬1 min walk

About this property

Splendid Premium Hotel

Upscale hotel revitalized in 2024 and located near Thang Long Water Puppet Theatre
Located close to The Old Quarter Gallery and Ha Noi Gallery, Splendid Premium Hotel provides a poolside bar, a terrace, and a shopping mall on site. For some rest and relaxation, visit the sauna or steam room, and indulge in aromatherapy, a massage, or a body treatment. Enjoy the 24-hour health club, as well as activities like hiking/biking. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
  • An indoor pool
  • Free valet parking, plus self parking (surcharge) and extended parking (surcharge)
  • Bike rentals, a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • Luggage storage, a reception hall, and a nature reserve
Room features
All 99 rooms include comforts such as 24-hour room service and wet bars, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 45-inch flat-screen TVs with premium channels
  • Wardrobes/closets, highchairs, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free valet parking on site
  • Secured uncovered self parking on site (VND 300000 per night)
  • Secured uncovered extended parking on site (VND 1000000 per week)
  • 24-hour offsite parking within 98 ft (VND 4000000 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Bicycle rentals
  • Designer stores
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Shopping mall
  • Spa services
  • Steam room

Family friendly

  • Free babysitting
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 2
  • In-room accessibility
  • Low-height bed
  • Low bed height (inches): 8
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 10
  • Low-height desk
  • Low desk height (inches): 10
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 2

More

  • Couples dining
  • Renovated entire property - September 2024
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Day bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Wet bar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Uncovered self parking fee: VND 300000 per night
  • Uncovered extended parking fee: VND 1000000 per week
  • Nearby parking fee: VND 4000000 per night(98 ft away; open 24 hours)
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 6:30 AM to 11:00 AM
No pets and no service animals are allowed at this property

Property is also known as

Silk Queen Grand Hotel Hanoi
Silk Queen Grand Hanoi
Silk Queen Grand
Silk Queen Grand Hotel
Splendid Premium Hotel Hotel
Splendid Premium Hotel Hanoi
Splendid Premium Hotel Hotel Hanoi

Frequently asked questions

Does Splendid Premium Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–11:00 AM.

Is Splendid Premium Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Splendid Premium Hotel?

Valet parking is free at this property.

What time is check-in at Splendid Premium Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Splendid Premium Hotel?

Check-out is at 11:30 AM.

Does Splendid Premium Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Splendid Premium Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake, and The Old Quarter Gallery. Ha Noi Gallery and Ngoc Son Temple are also within 5 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 24 minutes.

Splendid Premium Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 128 reviews" "
Rating 8 - Good. 52 out of 128 reviews" "
Rating 6 - Okay. 15 out of 128 reviews" "
Rating 4 - Poor. 9 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are a bit small. But, the staff provided impeccable friendly service that is beyond normal staff. The staff all seemed to be interested in you as a person not a one.time fly-by- night traveler. The only complaint I have is the top Administration who you don’t meet miss calculated room charges and double it, but did not change it. But however, I stayed more nights and did not pay at least I don’t think I was charged.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
The staff is absolutely awesome. They are always willing to help us navigate very the busy commerce of Hai noi
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is remarkably helpful, cheerful and friendly
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Easy and the Team were terrific.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xuyen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Khách sạn mới được sửa lại rất mới và sạch sẽ, bể bơi rộng, vị trí trung tâm chỉ mất 2 phút để đi bộ ra hồ Hoàn Kiếm, rất hài lòng!
Stayed 1 night in Sep 2024

10/10 Excellent

Tran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers excellent service, with highly attentive and friendly staffs. They always try their best to ensure guests have a comfortable stay. The breakfast is also delicious. I had fantastic experience here. I’m sure that I’ll be back ♥️
Stayed 1 night in Sep 2024

10/10 Excellent

giang

Liked: Cleanliness, staff & service, property conditions & facilities
Splendid Premium Hotel is the place to be 5 stars This place is awesome!!! From the time you check in to the time you check out the team led by Mr Lee are amazing. The beds were comfortable and the happy hour drinks at the rooftop bar watching the sunset was definitely a highlight!!! The location is where you want to be, its central to everything . We will be staying here again when my family and I return to Vietnam. Well done and its attachments BIG 5 STARS for me.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
What the property lacked in facilities, which they are in the midst of renovating, the staff truly made up for. As we only slept there is was fine for us. The hotel is close to the Old Quarter for easy access for walking and eating. Looking forward to seeing the hotel completed on our next holiday.
Stayed 3 nights in Sep 2024

10/10 Excellent

Quang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the old quarter . The location of the hotel is amazing. A walking distance from numerous main attraction points . Our room was well-appointed, very comfortable and clean. The bed was perfect with quality linens. Dining room was lovely, great views, plentiful selection for breakfast. A great rooftop bar & Swimming Pool overlooking the city . And the Splendid Premium Hotel really excells with its staff, they were all exceptional, professional and helpful. A beautiful experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Mia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this hotel has good location, only 1min to Hoan Kiem lake. Their staffs are very nice and friendly. they upgraded my room, a really enjoyable experience. High recommend you should try delicious banh mi next to this hotel. I will come back on my next business trip. Sure
Stayed 1 night in Sep 2024

10/10 Excellent

DONG

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet rooms and a large and beautiful rooftop pool, delicious breakfast with helpful and friendly staff who did their best to ensure we enjoyed our stay. We will definitely be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Andie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in during our trip to Vietnam. Really comfortable bed and breakfast was varied & tasty. Very helpful staff who gave us tips and shared local knowledge to explore hanoi.a big mention to Mr Tony - Customer Services. omg 😲 He was super helpful and went beyond her duties to assist us in a rather happy and memorable stay .
Stayed 1 night in Sep 2024

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my stay at Splendid Premium Hotel. The staff’s attitude truly impressed me. They were friendly, attentive, and always ready to assist whenever I needed, from check-in to throughout my stay. The hotel’s location is perfect, right in the city center, making it extremely convenient for getting around and visiting popular attractions. I could easily access various tourist spots without worrying about time or traffic. Additionally, the hotel’s facilities are quite modern and well-maintained, offering a comfortable and pleasant atmosphere. The room was clean, well-equipped, and everything worked perfectly. Overall, if you're looking for a hotel with great service, a central location, and modern facilities, I highly recommend Splendid Premium Hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Quang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff awesome place to stay. . Food was lovely and it has a great rooftop bar & Swiming pool. Staff were exceptional and a big shout out to Ms Van who is just adorable and all the other reception staff. . I would absolutely recommend this hotel to families travelling to Hanoi.
Stayed 1 night in Sep 2024