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Phoenix Legend Hotel

3.0 star property
Art Deco hotel with a 24-hour business center connected to a shopping center in Hanoi

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Reception
Front of property
Reception
Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is SAR 132
SAR 149 total
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Double Room

Junior Double Room | Minibar, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family With Window

Deluxe Family With Window | Minibar, in-room safe, desk, laptop workspace

Deluxe Family With Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple with Window

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple with Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hanoi Elite Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
9.2 out of 10, Wonderful, (320)
The price is SAR 125
SAR 142 total
includes taxes & fees
5 Mar - 6 Mar
Hanoi Elite Hotel

About the neighborhood

Map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Old Town Night Market - 8 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Mỳ Phố - ‬1 min walk
  • ‪Blackbird Coffee - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪An Cafe - ‬1 min walk
  • ‪Loading T - ‬1 min walk

About this property

Phoenix Legend Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Phoenix Legend Hotel, which provides dry cleaning/laundry services, a 24-hour business center, and a restaurant. Treat yourself to spa services, such as a Thai massage, a facial, or aromatherapy. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, ATM/banking services, and an elevator
  • Tour/ticket assistance, luggage storage, and concierge services
Room features
All guestrooms at Phoenix Legend Hotel offer perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and computers.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free offsite parking within 1640 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: VND 230000 for adults and VND 119999 for children
  • 1 restaurant
  • Room service available

Things to do

  • Bicycle rentals
  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center

Spa

  • Aromatherapy
  • Facials
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi

Frequently asked questions

Is Phoenix Legend Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenix Legend Hotel?

There is free parking nearby.

What time is check-in at Phoenix Legend Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Phoenix Legend Hotel?

Check-out is at 11:30 AM.

Does Phoenix Legend Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 357000 per vehicle applies.

Where is Phoenix Legend Hotel located?

Located in Old Quarter, this hotel is steps from Ly Trieu Quoc Su Pagoda and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

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Phoenix Legend Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 124 reviews
Rating 8 - Good. 32 out of 124 reviews
Rating 6 - Okay. 16 out of 124 reviews
Rating 4 - Poor. 5 out of 124 reviews
Rating 2 - Terrible. 6 out of 124 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven paul

Liked: Cleanliness, staff & service
Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Stayed 2 nights in Dec 2024

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location, Great Value.
Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Stayed 4 nights in Oct 2024

6/10 Okay

Diem

Liked: Cleanliness
Disliked: Amenities
To eat breakfast, you have to walk to other location, and the food were limited
Stayed 4 nights in Aug 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Stayed 3 nights in Mar 2024

2/10 Terrible

Teddy

Disliked: Cleanliness, property conditions & facilities, room comfort
Do Not Stay Here
It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Stayed 3 nights in Nov 2024

8/10 Good

Mikael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra hotell
Stayed 4 nights in Sep 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 4 nights in Sep 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

shaneze

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Go

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Omgeving is ideaal, genoeg eet tentjes en heerlijk!
Stayed 5 nights in Apr 2024

10/10 Excellent

jun

Stayed 2 nights in Mar 2024

2/10 Terrible

Rene

Disliked: Staff & service, property conditions & facilities, room comfort
Le pire hôtel à Hanoi en trois ans
Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas
Stayed 3 nights in Jan 2024

8/10 Good

noriaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハノイ大教会のすぐ近く、小さなホテルやローカルのレストランや土産物屋が大変多く居心地の良い場所にあるホテルです。間口の狭い建物ですが手入れの良い趣のある部屋のホテルです。朝食はすぐ近くのグループのホテルのレストランに案内されました。
Stayed 4 nights in Nov 2023

6/10 Okay

SANGSOO

Liked: Staff & service
저렴하고 오래된 호텔
직원들은 친절하고 위치도 좋았으나 시설들이 너무 오래되어서 깨끗하게 관리가 되지는 않았다. 조식은 근처에 있는 다른 장소에서 먹을수 있는데 나쁘지 않았다
Stayed 3 nights in Nov 2023

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jätte bra
Stayed 1 night in Nov 2023

2/10 Terrible

Edmund

Stayed 4 nights in Oct 2023

8/10 Good

song, 愛知

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルスタッフは英語で対応が可能で、必要な説明は可能である。また、場所は賑やかな場所にあり、食事や買い物にも便利である。
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, great staff.
Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
Stayed 1 night in Nov 2019

8/10 Good

HARUNOBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時に同系列のホテルに変更させられましたが まあまあ快適に過ごせましたが朝食がイマイチでした。
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ハノイの半日観光に
ハノイに昼過ぎに着いて，夜中の日本への帰国便までの時間，スーツケースを預かってもらおうと，直前に予約しました。 タンロン遺跡，ハノイの市街，ホアンキエム湖と，バイクの量に圧倒されながらも歩いて回り，シャワーでさっぱりしてから空港まで送っていただき，無事帰国できました。
Stayed 1 night in Nov 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel located in the Old Quarter.
This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value
Stayed 1 night in Aug 2019

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Stayed 1 night in Aug 2019