Mercy Hotel Reviews, Deals & Photos 2025

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Central hotel connected to a shopping center in Hai Ba Trung with a full-service spa

Choose dates to view prices

Dates

December 2024

26

January 2025

Panoramic Double or Twin Room | Free minibar items, desk, blackout drapes, soundproofing

Overview
Rooms
Location
Policies

Popular amenities

Parking included

Spa

Breakfast available

24/7 front desk

Laundry

Air conditioning

SAR 103 total

includes taxes & fees

31 Dec - 1 January 2025

Room options

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Standard Double Room Single Use

Highlights

Soundproofed

Air conditioning

Minibar (some free items)

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Hair dryer

Bidet

20 sq m
City view
Sleeps 2
1 Twin Bed

Panoramic Double or Twin Room

Highlights

Soundproofed

Air conditioning

Minibar (some free items)

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Hair dryer

Bidet

20 sq m
City view
Sleeps 2
1 Twin Bed and 1 Double Bed

Panoramic Double or Twin Room

Highlights

Soundproofed

Air conditioning

Minibar (some free items)

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Hair dryer

Bidet

25 sq m
City view
Sleeps 2
1 Twin Bed and 1 Double Bed

Standard Twin Room

Highlights

Soundproofed

Air conditioning

Minibar (some free items)

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Hair dryer

Bidet

25 sq m
City view
Sleeps 2
2 Double Beds

Similar properties

Parking included

Free WiFi

Air conditioning

Business services

SAR 105 total

includes taxes & fees

27 Dec - 28 Dec

About the neighborhood

310 Lac Trung, Hai Ba Trung District, Hanoi, 100000

What's nearby

Hanoi Opera House - 3 min drive
Hoan Kiem Lake - 3 min drive
Thang Long Water Puppet Theatre - 4 min drive
St. Joseph's Cathedral of Hanoi - 5 min drive
Ho Chi Minh Mausoleum - 7 min drive

Getting around

Ga Phú Thụy Station - 13 min drive
Hanoi Giap Bat Station - 14 min drive
Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

‪Phở Thanh Hà - Lạc Trung - ‬2 min walk
‪Kem Tràng Tiền - ‬3 min walk
‪Cháo lòng cô Phương - ‬6 min walk
‪Bar VTC Tầng 5 - ‬3 min walk
‪Fresh Brewed - ‬8 min walk

About this property

Mercy Hotel

Hotel near Hanoi Opera House

Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, Mercy Hotel provides dry cleaning/laundry services and a full-service spa. Treat yourself to a Thai massage or other spa services. Guests can connect to free in-room WiFi.

Other perks include:

Free valet parking
Local cuisine breakfast (surcharge), airport drop-off service (surcharge), and luggage storage
A TV in the lobby, 1 meeting room, and a reception hall

Room features

All 85 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and minibars (stocked with some free items).

Extra conveniences in all rooms include:

Bathrooms with showers and bidets
24-inch flat-screen TVs with cable channels
Wardrobes/closets, housekeeping, and desks

Languages

Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free covered valet parking on site
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: VND 100000 for adults and VND 100000 for children

Things to do

Full-service spa

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

Elevator
Lockers available
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Business services

Meeting room

Spa

Massage - Thai
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Hardwood flooring in room
Tile flooring in room
Wheelchair-accessible path to elevator

More

Communal living room
Designated smoking areas (fines apply)
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Bidet
Hair dryer
Private bathroom
Shower
Towels
Toothbrush and toothpaste

Entertainment

24-inch flat-screen TV
Cable channels

Food and drink

Free minibar (some items)

More

Desk
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Optional extras

Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 12 years old are not allowed in the spa

Property is also known as

Mercy Hotel Hotel

Mercy Hotel Hanoi

Mercy Hotel Hotel Hanoi

Frequently asked questions

Is Mercy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercy Hotel?

Valet parking is free at this property.

What time is check-in at Mercy Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercy Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Mercy Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of VND 400000 per vehicle applies.

Where is Mercy Hotel located?

Located in Hai Ba Trung, this spa hotel is within 3 mi (5 km) of Hanoi Opera House, Thang Long Water Puppet Theatre, and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi and Temple of Literature are also within 6 mi (10 km).