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Maro Hotel

3.0 star property
Hotel with a 24-hour front desk, steps from Thang Long Water Puppet Theatre

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Photo gallery for Maro Hotel

Property amenity
Terrace/patio
Interior detail
Property entrance
Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, City View

Suite, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, City View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Hair dryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Detached private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Condo, 1 Bedroom, City View

Family Condo, 1 Bedroom, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Family Condo, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Detached private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Detached private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
64 Cau Go, Hoan Kiem dist., Hanoi, 100000

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Cafe Dinh - ‬2 min walk
  • ‪Cau Go Restaurant - ‬1 min walk
  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Bánh Mỳ Phố Cổ - ‬1 min walk
  • ‪Mỳ Vằn Thắn Đinh Liệt - ‬1 min walk

About this property

Maro Hotel

Hotel near Hoan Kiem Lake
Close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Maro Hotel provides a terrace, shopping on site, and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and tour/ticket assistance
  • A front-desk safe, an elevator, and a vending machine
  • A 24-hour front desk, smoke-free premises, and ATM/banking services
Room features
All guestrooms at Maro Hotel offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 42-inch flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 984 ft (VND 250000 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 470000 per vehicle (one way)
  • Nearby parking fee: VND 250000 per day (984 ft away)
  • Rollaway bed fee: VND 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Maro Hotel Hanoi
Maro Hanoi
Maro Hotel Hotel
Maro Hotel Hanoi
Maro Hotel Hotel Hanoi

Frequently asked questions

Is Maro Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Maro Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Maro Hotel?

Check-out is at noon.

Does Maro Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 470000 per vehicle applies.

Where is Maro Hotel located?

Located in Old Quarter, this hotel is steps from Ha Noi Gallery and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 5 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 20 minutes.

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Maro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 5 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly
Stayed 3 nights in Jan 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff and great location
Great and friendly staff. Location is spot on near to everything. Room could use a renovation as it was worn out. Cleaning could be more thoroughly done as I even found hair in the refrigerator.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

CHEOL MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 days in Maro
I and my friend spent 10 days here and it was worth it. If you wanna travel Halong Bay, tell the front manager and he would friendly recommend you the best trip. Among everything, what's great about this hotel is the location :) nice restaurants, nice beer place, beautiful lake are just around. It would be very crowded and you gotta always keep an eye on bikes but, you can literally enjoy everything here. Have a nice trip !
Stayed 9 nights in Oct 2024

2/10 Terrible

romain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting…never more !
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service
방이 너무 작다. 가격대비 조금 부족.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super zentral gelegen
Das Hotel hat eine tolle Lage. Das Personal ist sehr freundlich und hilfsbereit.
Stayed 2 nights in Nov 2024

10/10 Excellent

quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in old quarter. It is within walkable distance to almost everything, everything if you enjoy walks. The room is comfortable and quiet, considering situated on a very busy street. I had many good sleeps even when traffic is horrendous outside. Staff is friendly and attentive. Also perhaps it is better to book ride to and from the airport with them? I paid over 500k viet dong for a one way trip from the airport to the hotel by taxi. When I booked the trip back with the hotel, it was only 300k. It is quite reasonable. I wish I had known before or the hotel had emailed and offered the service. Over all, it is a good hotel located in a very convenient location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Frank

Stayed 1 night in Aug 2024

8/10 Good

Alban

Stayed 1 night in Jul 2024

8/10 Good

Alban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour familial au Maro Hôtel
Hôtel très bien placé, l'hôtelier nous a donné une grande chambre famille sur cours sans aucun bruit, ce qui était parfait pour nous. Néanmoins, nus avions deux fenêtres sans lumière du jour. Nous conseillons vivement le Maro Hôtel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Phuc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vaikka WC on huoneen ulkopuolella, niin ei se minua häirinnyt ja kumminkin on oma WC/Suihku👍 sijainti on loistava ja hiljainen huoneeseen, koska on muutaman satametriä vilkkaimmalta beerstreetiltä! Perus tornitalo yksi huone/kerros niin on ainakin rauhallinen
Stayed 1 night in Nov 2023

2/10 Terrible

David

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2023

8/10 Good

Hirokazu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
立地を優先して決めたのでそこについては 良かったです。 部屋は写真より古さを感じ清潔感は少し低いかな。 チェックイン時に冷蔵庫の電源が入らなかったのですが、出掛けている間に交換してくれました。 スタッフの対応は良いです。 特に女性スタッフは翻訳アプリを使い一生懸命対応して くれました。 空港送迎のタクシー手配等お世話になりました。 また利用してもよいかと思います。
Stayed 3 nights in Nov 2022

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

CHONG POH

Liked: Cleanliness, room comfort
Disliked: Staff & service
Penalties for smoking in the toilet of the rooms
I have been penalty for 500,000 for smoking inside my rooms toilet. They should inform me about this regulation while checking in and not during checking out. Anyway I will not use this hotel anymore and will inform my friends and associates about this bad experience.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nej, tyvärr.
Rummet var väsentligt mindre än vad bilderna visar. Ingen plats för två öppna resväskor. Ena sidan av sängen hade varken nattduksbord eller hylla att lägga saker på. Stenhård säng och enorm kudde. Jag tog en handduk till kudde. Frukosten hade inga pålägg förutom margarin och sylt. Utöver det, endast ägg, frukt, nudelsoppa. Fruktansvärt lyhört, och stojigt på morgnarna. Rekommenderas inte, trots mycket vänlig personal.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Tonnii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staffs, great location very helpful if ask for opinion on where to shop or day trip advice can arrange airport transport which is very reasonably price. cleanliness is acceptable.
Stayed 4 nights in Oct 2019

6/10 Okay

Nestan

Liked: Staff & service
Super small rooms with no windows.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location , the hotel was clean and family room is bigger than I expected for a small hotel. Staff pretty awesome very helpful. What I didn’t like is they put a bowl of candy sweet on the front desk ,so my kid would love to take it each time we went down LOL 😁 just for a laugh! Thank you MARO !!!
Stayed 4 nights in May 2019

10/10 Excellent

chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019