4/10 Poor
Tahiia
21 October 2024
Disliked: Amenities, property conditions & facilities
The name of the hotel is very misleading, "Lighthouse Rooftop & Bar" does not actually have a rooftop bar. This was one of the main reasons for booking this hotel and we were very disappointed when the receptionist told us it was no longer open and looked like it had been closed for a while.
The hotel is clean enough and the rooms are a good size, a little bit run down and very noisy.
My husband and I didn't end up staying here due to the fact it did not have the rooftop as advertised and it was so noisy from the room, it sounded like we had our windows open when they were firmly shut.
The receptionist was nice and understanding but when we told her we wanted a refund due to the fact that the hotel is misrepresented, she refused as we had paid upfront. I was very disappointed as the hotel was not as advertised, it also looked as if it is slowly being converted into an office building, lots of desks and storage facilities.
Tahiia
Stayed 2 nights in Oct 2024