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La Sinfonia Citadel hotel and Spa

4.0 star property
Hotel with a full-service spa, a quick walk to Hoa Lo Prison Museum

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Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Junior Suite City View | Minibar, in-room safe, desk, blackout drapes
Front of property
Reception
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Laundry
The current price is SAR 260
SAR 294 total
includes taxes & fees
1 Mar - 2 Mar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View | Minibar, in-room safe, desk, blackout drapes

Terrace Suite City View

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite City View

Junior Suite City View | Minibar, in-room safe, desk, blackout drapes

Junior Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite | Minibar, in-room safe, desk, blackout drapes

La Sinfonnía Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes

Executive Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Bar (on property)

La Sinfonía del Rey Hotel & Spa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 403 reviews
The price is SAR 388
SAR 440 total
includes taxes & fees
23 Mar - 24 Mar
La Sinfonía del Rey Hotel & Spa

About the neighborhood

Map
12-14 Dinh Ngang, Cua Nam, Hoan Kiem, Hanoi

What's nearby

  • Hoa Lo Prison Museum - 8 min walk
  • St. Joseph's Cathedral of Hanoi - 13 min walk
  • Thang Long Water Puppet Theatre - 17 min walk
  • Hoan Kiem Lake - 17 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi Railway Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Reng Reng Café - ‬2 min walk
  • ‪A99 Cafe - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Bánh Mì Trâm - Đình Ngang - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

Upscale hotel near Hoa Lo Prison Museum
Located close to Temple of Literature and St. Joseph's Cathedral of Hanoi, La Sinfonia Citadel hotel and Spa provides a rooftop terrace, dry cleaning/laundry services, and a bar. Indulge in a hot stone massage at La énMay Spa, the onsite spa. The on-site Fusion cuisine restaurant, Chestnet Restaurant, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A 24-hour front desk, massage treatment rooms, and coffee/tea in the lobby
  • A banquet hall, tour/ticket assistance, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at La Sinfonia Citadel hotel and Spa have comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: VND 265000 for adults and VND 235000 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Things to do

  • Full-service spa

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 470000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 470000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Is La Sinfonia Citadel hotel and Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Sinfonia Citadel hotel and Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Sinfonia Citadel hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is La Sinfonia Citadel hotel and Spa located?

Located in Hoan Kiem, this spa hotel is within a 15-minute walk of Hoa Lo Prison Museum, Temple of Literature, and St. Joseph's Cathedral of Hanoi. Vietnam Women's Museum and Thang Long Water Puppet Theatre are also within 1 mi (2 km). Hanoi Railway Station is 7 minutes by foot and Hanoi Long Bien Station is 23 minutes.

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La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 216 out of 256 reviews
Rating 8 - Good. 37 out of 256 reviews
Rating 6 - Okay. 2 out of 256 reviews
Rating 4 - Poor. 0 out of 256 reviews
Rating 2 - Terrible. 1 out of 256 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Stayed 3 nights in Nov 2024

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Nice hotel and service
Stayed 4 nights in Nov 2024

10/10 Excellent

Gal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Stayed 1 night in Oct 2024

8/10 Good

Dehanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting). I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Charmaine

Liked: Cleanliness
Excellent
Stayed 4 nights in Sep 2024

6/10 Okay

Tanvir

Stay away if you’re a claustrophobe
Breakfast wasn’t great. Room was tiny like Tokyo’s hotels. The fake window is useless, you see the staircase. There are better options in this range.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely hotel, attentive service
Stayed 1 night in Feb 2023

8/10 Good

Yew Loi Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Eskander

Liked: Cleanliness, staff & service, amenities
Everything was great, especially the staff!
Stayed 2 nights in Feb 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and staff !!
We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lauren

Liked: Property conditions & facilities
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful design, clean and warm service
Stayed 1 night in May 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Staff & service
Noisy - no sound proof. Service was great by all the employees. Spa was great experiences!
Stayed 4 nights in Dec 2023

10/10 Excellent

Shella

Liked: Cleanliness, staff & service, property conditions & facilities
The staff I met here are the best. The team is very friendly and goes above and beyond to ensure guest have the best experience. Big shout out to Trang at reception.
Stayed 3 nights in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Feb 2023

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk is very friendly, breakfast service is best and all service employees is fantastic and they when over my expectations. I gave them 5 star in service over all. We will be back again soon. And definitely to stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very special stay. As it is a small charming boutique hotel, you feel very well taken care of. The staff are extremely helpful and friendly. Overall a great experience. I ate in the restaurant and received stellar service from Haivu, who went above and beyond the regular service to make sure that I was satisfied with the experience.
Stayed 1 night in Feb 2023

10/10 Excellent

EMMA

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant stay at the La Sinfonia Citadel. Ms Trang Nguyen was particularly friendly and helpful. I would highly recommend this hotel. The staff were excellent. The spa was fantastic. I don't have a single fault.
Stayed 7 nights in May 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Stayed 3 nights in Sep 2023

10/10 Excellent

Guan Thong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy design for room, but the corridor light a bit dim.
Stayed 4 nights in Apr 2023

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY IN HANOI!!!!!
I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Stayed 2 nights in Oct 2023

8/10 Good

Erik

Liked: Staff & service, room comfort
High expectations, low results
Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors.
Stayed 3 nights in Jan 2024