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Hanoi Cozy House

3.0 star property
Hotel with a 24-hour front desk, steps from Hanoi Old Town Night Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Cozy House

Property entrance
Minibar, in-room safe, desk, free WiFi
Interior
Shower, free toiletries, hair dryer, slippers
Food and drink

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Single Room

Shower, free toiletries, hair dryer, slippers

Deluxe Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, free WiFi

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

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About the neighborhood

Map
20 Hang Can, Hoan Kiem, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 3 min walk
  • Dong Xuan Market - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • Quan Chuong Gate - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 10 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪A Coffe - ‬2 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Cha Ca La Vong - ‬1 min walk
  • ‪Quán Bánh Xèo - Nem Cuốn - ‬1 min walk
  • ‪01 -wan- Tantan Ramen - ‬2 min walk

About this property

Hanoi Cozy House

Hotel near Hoan Kiem Lake
Near Hanoi Old Town Night Market and Quan Chuong Gate, Hanoi Cozy House provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Luggage storage, concierge services, and a TV in the lobby
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • Scooter rentals
Room features
All guestrooms at Hanoi Cozy House boast perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Scooter/moped rentals

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Local maps
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Cozy House Hotel
Hanoi Cozy House Hanoi
Hanoi Cozy House Hotel Hanoi

Frequently asked questions

Is Hanoi Cozy House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Cozy House?

This property doesn't offer parking.

What time is check-in at Hanoi Cozy House?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanoi Cozy House?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hanoi Cozy House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hanoi Old Town Night Market, Hoan Kiem Lake, and Quan Chuong Gate. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mi (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 22 minutes.

Hanoi Cozy House Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 5 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

5.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.
Stayed 5 nights in Nov 2019

8/10 Good

Verify

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.
Stayed 3 nights in Feb 2020

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID
The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is located centrally in tourist area and the breakfast isn’t bad, but the room I was given Initially was disgusting (it even had open cans in the fridge)!!! So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests??? On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair. Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock! Just pay couple more dollars to get something decent.
Stayed 4 nights in Jan 2020

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019

6/10 Okay

Jerry, Berlin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly, location central, room small and reasonably clean, breakfast options limited. Have to climb tall stairs to access rooms.
Stayed 3 nights in Dec 2019

10/10 Excellent

Tára

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, very clean, amazing staff.
The Cozy House is an exceptional place to stay. Centrally located, very clean, and comes with a free breakfast consisting of eggs, bread, coffee, and fruit. My partner and I originally only booked one night here — but we loved it so much that we extended to four nights. The staff is very personable and kind with great suggestions on local places to eat. The front desk is also able to help book tours and buses to different areas of Vietnam. Not to mention there is laundry on-site. I would highly recommend this establishment to anyone looking for a calm sanctuary in the bustling area of the old quarter.
Stayed 1 night in Aug 2019

4/10 Poor

Choon Ki

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Hmong, チェンマイ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the convenient place to go every where‼︎ I stayed in 3 nights. This price is satisfactory very much with breakfast‼︎ They cooks a fried egg and the sausage when I sit down in my table and can eat hot and delicious‼︎ Bread with can use oven‼︎ Ａnd have vegetables, fruit coffee, tea... I think that it is just right space to get communication with other visitors in the breakfast‼︎　 Room is no problem in the water pressure and the temperature control of the shower, too‼︎ Ａncl cleaning of the room is done every day, and a towel or the sheet are clean, too‼︎ Ａll staff was very kind with very very friendly! As I had best point... It was comfortable 3days‼︎ When I go to Hanoi, I want to stay here again‼︎
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
サービスは良かったんだけどゴキブリが出ました。
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019