Eternity Hanoi Hotel

3.5 star property
Hotel with a 24-hour front desk, near Hoan Kiem Lake

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Eternity Hanoi Hotel

Grand View Suite | Minibar, in-room safe, individually furnished, desk
Front of property - evening/night
Breakfast and lunch served
Lobby
Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is SAR 103
SAR 118 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Grand View Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
32 Yet Kieu Street, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoa Lo Prison Museum - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 14 min walk
  • Hoan Kiem Lake - 16 min walk
  • Hanoi Old Town Night Market - 20 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi Railway Station - 4 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Bami Bread - ‬2 min walk
  • ‪Minh Ký Dimsum & Noodles 44 Phan Bội Châu - ‬3 min walk
  • ‪Porevol Coffee - ‬1 min walk
  • ‪Duy Anh - Mỳ Vằn Thắn Hủ Tíu Sủi Cảo - ‬2 min walk
  • ‪Enter Karaoke - ‬1 min walk

About this property

Eternity Hanoi Hotel

Hotel near Hanoi Opera House
St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are located near Eternity Hanoi Hotel, which provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, E-Bar, offers breakfast, lunch, and light fare. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free train station drop-off, bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • Smoke-free premises, free newspapers, and a computer station
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Vietnamese

Property amenities

Restaurants on site

  • E-Bar

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 600000
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 800000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: VND 500000 per stay for guests under 10 years old

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Self parking fee: VND 130000 per day
  • Early check-in fee: VND 600000 (subject to availability)
  • Late check-out fee: VND 800000 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eternity Hanoi
Eternity Hotel
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7S Eternity Hotel
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7S Eternity
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7S Eternity Hanoi Hotel
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Eternity Hanoi Hotel Hotel
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Eternity Hanoi Hotel Hotel Hanoi

Frequently asked questions

Is Eternity Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eternity Hanoi Hotel?

Self parking is available for VND 130000 per day.

What time is check-in at Eternity Hanoi Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of VND 600000 (subject to availability).

What time is check-out at Eternity Hanoi Hotel?

Check-out is at noon. Late check-out is available for VND 800000 (subject to availability).

Does Eternity Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Eternity Hanoi Hotel located?

Located in Hoan Kiem, this hotel is within a 15-minute walk of Center International Trade Fair Hanoi I.C.E and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is only a 4-minute walk and Hanoi Long Bien Station is 28 minutes.

Eternity Hanoi Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 70 reviews" "
Rating 8 - Good. 27 out of 70 reviews" "
Rating 6 - Okay. 16 out of 70 reviews" "
Rating 4 - Poor. 5 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Close to train station
I thought the Motel was fine, but some of the furniture was showing age and saw major stain in corridor. Worth staying, but due for a Reno.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures are deceiving
The room was in very poor condition. Torn sheets, broken door, hole in the floor covered over by stained carpet, mildew on bathroom and closet walls, etc.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, good breakfast. They gave us a$15 driver to the airport, who showed up on time. Room was simple, but comfortable. They carried our bags to our room for us. We had to use the showerhead detached from the wall because it was broken. Qtip box was empty when we arrived.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i'm not sure how this hotel got almost 4 stars. The building is old and the carpets are dirty everywhere. The standard rooms have no windows and they stink. When I arrived they had to change my room twice because of the odour smell. The last room was an upgraded superior room with windows. but the carpets were still dirty and the cable TV wasn't working. Also the breakfast is horrible. But the staff are friendly and helpful
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
This hotel is located in a more quiet area but still within a 20 minute walk of the old town centre area. It was a perfectly fine hotel but it wasn’t great - to be honest, I don’t feel the photos on Expedia accurately reflected the condition of the property. There were quite a few stains on the carpet and the air conditioning didn’t work basically at all so we were very hot in the night. Otherwise, the bathroom was nice with a hot shower and the staff were very friendly and helpful. The breakfast was alright too.
Stayed 2 nights in Dec 2018

6/10 Okay

PEK HUE

Different room
The actual room is different from the site
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Cameron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Fine place for a few nights
The hotel staff was very friendly. They were helpful and held our bags at checkout because we had a late train. The room was small and the bathroom was not very private, both the toilet and shower had clear glass doors adjacent to the bed. We had some issues with the hot water in our shower. The water to the hotel was shut off without notice twice for several hours. The area is much quieter than the old quarter and is a very quick walk to the train station. The kitchen was located amongst the guest rooms so every morning the room smelled very strongly of cooking food. Often when the AC was on the room would smell strongly of cigarette smoke. Breakfast was only fresh if you went right when it was put out at 7am and there was often very little remaining by 8:30-9am. Overall it was a fine hotel for a few nights.
Stayed 5 nights in Dec 2018

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got an inside room with no window. This was the perfect solution to be able to sleep without any traffic noise. Comfortable soft bed. Breakfast a bit limited.
Stayed 2 nights in Oct 2018

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Fairly good stay
Staff was really friendly and helpful. The room was ok. The neighborhood was really non welcoming.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Close to train station which is where our airport bus 87 dropped us off. Close enough to old quarter. Hotel had basic amenities. AC worked wonderfully. Breakfast was good. Room was tight.
Stayed 1 night in Jul 2018

8/10 Good

Chih-Ling

Liked: Cleanliness, room comfort

8/10 Good

M, Tokyo, Japan

Liked: Cleanliness, staff & service
Make sure to check whether the room has a heater
Stayed here for 3 nights. Rooms are not small but a bit cold. Unfortunately, the hotel didn't have enough heaters in stock so I only got a heater on the last night. Better check with the staff whether your room is equipped with a heater in advance. Winters are short and not very cold but due to the humidity, it feels a bit cold. It should be fine in the summer.
Stayed 3 nights in Feb 2018

8/10 Good

Lok

Liked: Staff & service
Stayed 4 nights in Feb 2018

6/10 Okay

Su

Liked: Cleanliness, staff & service
Good staff & great info for Halong 1 day Trip & nearby restaurants & building
Stayed 1 night in Dec 2017

6/10 Okay

Matija, London

Liked: Staff & service
Decent hotel
The hotel was decent enough for a 1 night stay, but a longer stay would have not been pleasant. The rooms were very damp and sheet dirty / stained. The staff, on the other hand, was superb and extremely helpful.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel by train station.
This is not old town, but if you want to be by the train station or the hanoi hilton, then stay here.

10/10 Excellent

Daniel S, NZ, Matamata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault the place
Hotel was excellent, room was clean and staff were very helpful. The breakfast was above expectations . I would certainly stay there again without hesitation. They booked our night train for us and let us store our bags for the day including our friends bag who didnt stay at the hotel, they even greated us with water when we came back to pick up our bags. Best place i have stayed in Vietnam. Short walk to the train station. And only about 15 min walk to the old quarter. 10/10. Upgraded us on arrival aswell.

8/10 Good

Chung Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, 5 minutes from train station
Found this hotel at very last minute because we had to check out from the previous hotel at noon and wanted a place to stay and take shower before our 12hrs night train to Hue. Staff was very friendly and gave us a free upgrade since we were not going to stay overnight. Room was clean but hot water were little weak, but did had a good nap before the hard sleep overnight train though. For this price it worked perfectly for our purpose, it was just 5 min walk from train station and there were many local food to choose just around the corner. Highly recommended for traveller that looking for a place to take some rest and shower before catching the night train.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Hanoi train station
We needed a place for one night near the train station. It was fine for us. No problems.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very close to old quarter and clean
Stay was great. breakfast was good and the service was great.

10/10 Excellent

Joshua, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel staff

8/10 Good

Kim

Liked: Cleanliness, staff & service
Convenient, clean and quiet (rear room)
As per previous reviews renovations are ongoing. Work noise and mess was minimized and not an issue.