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The East Hotel Hangzhou

4.5 star property
Experience modern indulgence surrounded by gardens and thoughtful amenities like bike rentals for a seamless stay.

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Photo gallery for The East Hotel Hangzhou

Property amenity
CEO Suite | Down comforters, Tempur-Pedic beds, free minibar, in-room safe
Lounge
Property entrance
Executive Room, 1 King Bed | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room-free transportation within 10KM/stay

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room-free transportation within 10KM/stay

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for CEO Suite

CEO Suite | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

CEO Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room

Deluxe Business King Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Luxury Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Beds Room

Business Twin Beds Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Business Twin Beds Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business King Size Room

Business King Size Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Business King Size Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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  • Hot Tub
  • Spa
  • Parking included
9.0 out of 10, Wonderful, (127)
The price is SAR 367
SAR 428 total
includes taxes & fees
23 Feb - 24 Feb
Hangzhou Marriott Hotel Qianjiang

About the neighborhood

Map
No.198 South Hushu Road, Gongshu District, Hangzhou, Zhejiang, 310005

What's nearby

  • Wulin Square - 3 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • Broken Bridge - 3 min drive
  • West Lake - 3 min drive
  • Zhejiang University Yuquan Campus - 4 min drive

Getting around

  • East Railway Station - 8 min drive
  • Shentangqiao Station - 9 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • ‪半亩地 - ‬3 min walk
  • ‪川味观 - ‬2 min walk
  • ‪杭州天鸿饭店 - ‬3 min walk
  • ‪金田中日式烧烤店 - ‬3 min walk
  • ‪金碧擦鞋 - ‬5 min walk

About this property

The East Hotel Hangzhou

Luxury boutique hotel near West Lake
A free grocery shopping service, a terrace, and a coffee shop/cafe are just a few of the amenities provided at The East Hotel Hangzhou. The on-site restaurant, The East Cafe, features garden views. In addition to a garden and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Swimming pool
  • Free self parking, valet parking, and extended parking
  • Full breakfast (surcharge), a free theme park shuttle, and bike rentals
  • Express check-out, express check-in, and a 24-hour front desk
Room features
All 122 rooms offer comforts such as pillow menus and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Tempur-Pedic beds and down comforters
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 124 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The East Cafe

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Swimming pool

Family friendly

  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 24 and April 29.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 268.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 124 per person
  • Airport shuttle fee: CNY 330 per vehicle (one way)
  • Rollaway bed fee: CNY 268.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

East Hotel Hangzhou
Hangzhou East Hotel
East Hangzhou
The East Hotel Hangzhou Hotel
The East Hotel Hangzhou Hangzhou
The East Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does The East Hotel Hangzhou have a pool?

Yes, this property has a pool.

Is The East Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at The East Hotel Hangzhou?

Self parking and valet parking are free at this property.

What time is check-in at The East Hotel Hangzhou?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at The East Hotel Hangzhou?

Check-out is at noon.

Does The East Hotel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 330 per vehicle applies.

Where is The East Hotel Hangzhou located?

Located in Gongshu, this luxury hotel is 0.9 mi (1.5 km) from Wulinmen Wharf and 1.8 mi (2.9 km) from West Lake. Westlake Culture Plaza and Zhejiang Museum of Natural History are also within 1 mi (2 km). Shentangqiao Station is 9 minutes by foot and Chaowang Road Station is 17 minutes.

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The East Hotel Hangzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 400 reviews
Rating 8 - Good. 122 out of 400 reviews
Rating 6 - Okay. 13 out of 400 reviews
Rating 4 - Poor. 3 out of 400 reviews
Rating 2 - Terrible. 4 out of 400 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Shaojie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
床单较脏
床单上留有挺大一部分面积类似于饼干渣还是啥的不明碎屑，感觉卫生并没有做到位。前台反馈换床单最后也没实现，入住体验不佳
Stayed 1 night in Dec 2020

8/10 Good

Ching chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
とても広々として快適な部屋でした。無料飲料のことをチェックイン時に説明してもらえませんでした。
Stayed 2 nights in Nov 2019

10/10 Excellent

YUENYI BARBAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and everything
The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoughtful and comfortable boutique hotel
It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby.
Stayed 3 nights in May 2019

10/10 Excellent

Tsen Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店質素高，房間設施齊全貼心，是次十分愉快的旅程，下次再到杭州亦會入住 唯一缺點是不太靠近西湖，不過坐計程車也只是十多塊，很方便
Stayed 1 night in Apr 2019

10/10 Excellent

JP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, good location, friendly staff, but the hotel is not very big. Limited choice for breakfast
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely designed hotel, staff is helpful and speaks well english
Stayed 2 nights in Apr 2019

10/10 Excellent

RINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019

8/10 Good

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast used to be really good but is now pretty por
Stayed 4 nights in Jan 2019

10/10 Excellent

KUO HSUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適寬敞又具設計感的酒店
Stayed 2 nights in Dec 2018

10/10 Excellent

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推荐
很用心的酒店设计，早餐强烈推荐
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的好　吃的也好。會再住。
房間優，ＣＰ值高。早餐果汁水果等極佳，熱食也好吃。１２月去吃到一包水的一口柿子，超好吃。
Stayed 1 night in Dec 2018

8/10 Good

YINGLING

Liked: Cleanliness, staff & service, room comfort
房间太太太热了，几乎没法睡 除此之外，其它一切都好
Stayed 2 nights in Nov 2018

10/10 Excellent

Yu Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Elaine, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , helpful staff . Felt star warmth , like a home
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018