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Oriental Deluxe

4.5 star property
Luxury Hangzhou hotel in Downtown Hangzhou with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oriental Deluxe

Lobby
Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Room service
  • Laundry
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room, 1 Twin Bed

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

Highlights

Separate sitting area
TV
Bidet
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Separate sitting area
TV
Detached private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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Front of property

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Pool
Free WiFi
Restaurant
Air conditioning
10.0 out of 10, Exceptional, (5)
Hangzhou Haiwaihai Crown Hotel

About the neighborhood

Map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017

What's nearby

  • Zhejiang University Huajiachi Campus - 2 min walk
  • Hangzhou Tower Shopping Mall - 4 min drive
  • Wulin Square - 4 min drive
  • Hangzhou China Silk Town - 4 min drive
  • West Lake - 6 min drive

Getting around

  • East Railway Station - 9 min drive
  • Zhalongkou Station - 20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

Restaurants

  • ‪外婆家 - ‬12 min walk
  • ‪新开元大酒店 - ‬1 min walk
  • ‪夜色酒廊 - ‬1 min walk
  • ‪七里人家 - ‬3 min walk
  • ‪杭州浙江汽配城玉成汽配经销部 - ‬3 min walk

About this property

Oriental Deluxe

Luxury hotel near West Lake
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a gym at Oriental Deluxe. Treat yourself to a massage or other spa services. In addition to a business center and babysitting, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and express check-in
  • Laundry services, a billiards/pool table, and an elevator
Room features
All 239 rooms include comforts such as separate sitting areas, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers
  • Separate sitting areas, coffee/tea makers, and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Buffet
  • Cafe
  • Chinese Restaurant

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting services
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom (not in room)
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Frequently asked questions

Does Oriental Deluxe have a pool?

Yes, this property has an indoor pool.

How much is parking at Oriental Deluxe?

Self parking is free at this property.

Where is Oriental Deluxe located?

Located in Downtown Hangzhou, this luxury hotel is within 2 mi (3 km) of Zhejiang University Huajiachi Campus, Hangzhou Stadium, and Hangzhou China Silk Town. Zhejiang Science and Technology Museum and Wulin Square are also within 3 mi (5 km). Zhalongkou Station is 20 minutes by foot and Xintang Station is 20 minutes.

Oriental Deluxe Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THEY DO NOT HONOR HOTELS.COM RESERVATIONS
They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay - good value
Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!

10/10 Excellent

Elie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Absolutely amazing!

6/10 Okay

Verified traveler

Disliked: Staff & service
フロントの対応悪い
予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Nini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE !! A fuire absolument !!
Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!

8/10 Good

Hsu

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville