Hangzhou Tower Shopping Mall - 7 min drive - 6.7 km
Getting around
Moyetang Station - 1 min walk
Hangzhou Station - 2 min walk
Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive
Restaurants
永和大王 - 6 min walk
肯德基 - 18 min walk
大娘水饺 - 6 min walk
真功夫 - 18 min walk
红门茶膳 - 1 min walk
About this property
Holiday Inn Express Hangzhou Westlake East, an IHG Hotel
Hotel near West Lake
You can look forward to free self-serve breakfast, dry cleaning/laundry services, and a business center at Holiday Inn Express Hangzhou Westlake East, an IHG Hotel. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A 24-hour front desk, a banquet hall, and 1 meeting room
Free newspapers, an elevator, and a front-desk safe
A vending machine and ATM/banking services
Room features
All 252 individually furnished rooms feature comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
Bathrooms with tubs or showers and hair dryers
42-inch TVs with satellite channels
Wardrobes/closets, separate sitting areas, and heating
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Food and drink
Free self-serve breakfast available daily 6:30 AM–10:00 AM
1 restaurant
Family friendly
Laundry facilities
Conveniences
ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Business services
Business center
Conference center (1619 square feet of space)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Elevator
Elevator door width (inches): 36
Front entrance ramp
Hardwood flooring in room
In-room accessibility
Low-height door lock
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
8 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs available on site
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down comforter
Heating
Pillow menu
Bathroom
Bathrobes
Bathtub or shower
Hair dryer
Private bathroom
Towels
Entertainment
42-inch TV
Satellite channels
Food and drink
Free bottled water
Minibar
More
Access via exterior corridors
Desk
Desk chair
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Slippers
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 16
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Holiday INN EXP Westlake East
Holiday Inn Express Hangzhou Westlake East
Holiday Inn Express Hangzhou Westlake East, an IHG Hotel Hotel
Frequently asked questions
Is Holiday Inn Express Hangzhou Westlake East, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Express Hangzhou Westlake East, an IHG Hotel?
Limited spots are available.
What time is check-in at Holiday Inn Express Hangzhou Westlake East, an IHG Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Holiday Inn Express Hangzhou Westlake East, an IHG Hotel?
Check-out is at noon.
Where is Holiday Inn Express Hangzhou Westlake East, an IHG Hotel located?
Located in Downtown Hangzhou, this hotel is within 1 mi (2 km) of Museum of Traditional Chinese Medicine and Phoenix Mosque. Si Cheng Church and Wushan Night Market are also within 2 mi (3 km). Moyetang Station and Hangzhou Station are within a 2-minute walk.
Holiday Inn Express Hangzhou Westlake East, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The good about this hotel is the proximity to the Metro Station.
However when it come to cleanliness, there is room of improvement. The aircon vent in the room is filled with a thick layer of dirt. Please do arrange for servicing upon review of this feedback.
Aside the front desk staff on night shift need to be more attentive to customers' request. We do understand there maybe fewer staff on duty but please do not respond negatively. Thank you.
PIN LENA
Stayed 4 nights in Jul 2024
10/10 Excellent
Andrew, Ontario
Traveled with family and small children, Traveled with family
Good place to stay on a budget, high quality for price. Good size clean rooms. great staff. Good location . No disgusting smokers noticed as per Chinese-name hotels.
TIP. watch out. Some hotels in China don't understand the hotels.com (expedia) credit system... ask for a manager if the staff start trying to get the money off you. They must debit the booking code in expedia where your money was held in trust if you pre-paid. You may have to insist on the manager. ALLOW TIME !!
Most western hotel names understand, but I still get about 1 in 10 that doesn't. Be aware Hotels.com is owned by expedia.... this will help greatly. There is no translation name for expedia either. Stick with western-named hotels , not obvious chinese ones like "happy blossom golden sun bloom "etc etc. You are also more likely to not get stuck with problems of language.
Good quality, but relatively budget hotel. Semi western which gives a good flavour of local, but without filthy smokers. We got a higher grade room for little more on hotels.com. Good to see the stinky smokers are finally being given the bums rush in china... at more western hotels anyway. Their pervasive stink is unbearable at very chinese hotels, so be warned. Generally a western name gets you better quality as they have a brand to protect.
The hotel is next to the high speed train station and 2 subway stops away from the West Lake. 20 minutes walk to the walking street shopping center.very convenient. Check in was too slow, amenities are basic. No refrigerator in room. Didn’t go for breakfast, heard is decent but limited offerings of western food. Overall very good value for the money.
The hotel is abuting on another hotel and it made us difficult to find its excat location. There is no lay-by/taxi stand in front of the hotel to facilitate arrival at/department from the hotel.