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Hilton Hangzhou Qiandao Lake Resort

4.5 star property
Lakefront resort with 3 restaurants and a marina

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Photo gallery for Hilton Hangzhou Qiandao Lake Resort

Exterior
Indoor pool, outdoor pool
View from room
Exterior
Presidential Suite | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Spa
  • Laundry
The current price is SAR 251
SAR 293 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 48 of 48 rooms

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, minibar, in-room safe

Premier Suite

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 150 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Family Room, 1 King Bed

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Twin grand lake view room

Premium bedding, down comforters, minibar, in-room safe

Twin grand lake view room

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Family Room, 1 King Bed, Lake View

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for King grand lake view room

King grand lake view room | Premium bedding, down comforters, minibar, in-room safe

King grand lake view room

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Garden View

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Lake view suite

Premium bedding, down comforters, minibar, in-room safe

Lake view suite

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Lake View

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for King lake view room

King lake view room | Premium bedding, down comforters, minibar, in-room safe

King lake view room

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, Lake View

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 100 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, Accessible

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 49.6 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Twin Beds

View all photos for King hilton guest room

Premium bedding, down comforters, minibar, in-room safe

King hilton guest room

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Twin hilton guest room

Twin hilton guest room | Premium bedding, down comforters, minibar, in-room safe

Twin hilton guest room

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Living area | 107-cm LCD TV with premium channels, TV, DVD player

Presidential Suite

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 700 sq m
  • Sleeps 6
  • 1 King Bed

Family Room, 2 Twin Beds

Highlights

Yard
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin lake view room

View from room

Twin lake view room

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Hilton Twin Room

Premium bedding, down comforters, minibar, in-room safe

Hilton Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Queen Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room

Premium bedding, down comforters, minibar, in-room safe

Accessible Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe Lake View Twin Room

Premium bedding, down comforters, minibar, in-room safe

Premium Deluxe Lake View Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Grand King Lake View Room

Premium bedding, down comforters, minibar, in-room safe

Grand King Lake View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Lake View KIng Room

Premium bedding, down comforters, minibar, in-room safe

Lake View KIng Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2-bed Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Lake View Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Lake View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lake-view Parent-child Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Lake-view Parent-child Suite

  • Sleeps 3
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Lake-view Suite

Premium bedding, down comforters, minibar, in-room safe

Lake-view Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Selected Deluxe Room - Lake-View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Selected Deluxe Room - Lake-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Dream Garden Family Room (Triple Beds)

Premium bedding, down comforters, minibar, in-room safe

Dream Garden Family Room (Triple Beds)

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Family Friendly Family Room - Lake-View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Friendly Family Room - Lake-View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premier Suite

Premium bedding, down comforters, minibar, in-room safe

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Lake View Double Room

Premium bedding, down comforters, minibar, in-room safe

Grand Lake View Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Lake View Double Room

Premium bedding, down comforters, minibar, in-room safe

Lake View Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite With Garden View

Premium bedding, down comforters, minibar, in-room safe

Suite With Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Hilton Room (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Hilton Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Lake-view Parent-child Room

Premium bedding, down comforters, minibar, in-room safe

Lake-view Parent-child Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Lake-view Parent-child Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Lake-view Parent-child Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Dream Garden Family Room (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Dream Garden Family Room (Double Bed)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Hilton Featured Room (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Hilton Featured Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton Featured Room (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Hilton Featured Room (2 Beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room - With View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Superior Room - With View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - With View (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Superior Room - With View (2 Beds)

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Map
600 Huanhu North Road, Hangzhou, Zhejiang, 311700

What's nearby

  • Qiandao Lake - 2 min walk - 0.2 km
  • Xiyuan Wharf - 4 min drive - 3.8 km
  • Shijatang Park - 4 min drive - 4.3 km
  • Qiandaohu National Forestry Park - 5 min drive - 5.1 km
  • Weiping Ferry Terminal - 8 min drive - 6.5 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 129 min drive

Restaurants

  • ‪王家老汤面馆 - ‬17 min walk
  • ‪好渔夫兰庭店 - ‬17 min walk
  • ‪多多美食坊 - ‬4 min drive
  • ‪109茶楼 - ‬16 min walk
  • ‪小城故事 - ‬16 min walk

About this property

Hilton Hangzhou Qiandao Lake Resort

Luxury resort by the lake
You can look forward to a marina, a free grocery shopping service, and a terrace at Hilton Hangzhou Qiandao Lake Resort. Treat yourself to hydrotherapy or a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this resort include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Concierge services, wedding services, and laundry services
Room features
All 348 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 107-cm LCD TVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

Languages

Chinese (Mandarin), English

Similar properties

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  • Parking included
  • Free WiFi
  • Restaurant
10.0 out of 10, Exceptional, 5 reviews
The price is SAR 187
SAR 218 total
includes taxes & fees
30 Mar - 31 Mar
voco Thousand Island Lake by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 156 for adults and CNY 78 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Eatzi Cafe
  • Lobby Lounge
  • Spices Bistro
  • Taste

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 7 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 107-cm LCD TV with premium cable/satellite channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 156 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 1600 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort
Hilton Qiandao
Hilton Qiandao Resort
Hilton Qiandao Lake Resort
Hilton Qiandao Lake
Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort Resort
Hilton Hangzhou Qiandao Lake Resort Hangzhou
Hilton Hangzhou Qiandao Lake Resort Resort Hangzhou

Frequently asked questions

Does Hilton Hangzhou Qiandao Lake Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hilton Hangzhou Qiandao Lake Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Hangzhou Qiandao Lake Resort?

Self parking is free at this property.

What time is check-in at Hilton Hangzhou Qiandao Lake Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Hangzhou Qiandao Lake Resort?

Check-out is at noon.

Does Hilton Hangzhou Qiandao Lake Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 1600 per vehicle applies.

Where is Hilton Hangzhou Qiandao Lake Resort located?

Situated on the Strip, this luxury resort is steps from Qiandao Lake, and within 3 mi (5 km) of Xiyuan Wharf and Shijatang Park. Qiandaohu National Forestry Park is 2.8 mi (4.5 km) away.

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Hilton Hangzhou Qiandao Lake Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 77 reviews
Rating 8 - Good. 24 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 4 out of 77 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Beilei

Disliked: Staff & service
Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…
Stayed 2 nights in Sep 2023

6/10 Okay

Masaki

Stayed 7 nights in Oct 2024

10/10 Excellent

Difei

Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

QIJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！
酒店正对着湖面，风景非常棒！
Stayed 2 nights in Jul 2021

6/10 Okay

BO

Stayed 1 night in Nov 2020

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Wonderful hotel. Amazing views of the lake, very good breakfast with a good mixture of Western and Eastern choices, nice outdoor pool (indoor not as nice). Happy to find such a place relatively close to Shanghai. The floor manager Stanley was really helpful and friendly as were all the staff. Be aware that the cheaper lake view rooms may be near a main road that makes being on the balcony less enjoyable. The grand lake view rooms are quiet though. The food selection and drink selection is not as wide as in Hilton's elsewhere in the world, but for the situation of the hotel I was content enough with what was on offer. Be sure to take the boat trip out to the cable car for a postcard view of the lake.
Stayed 5 nights in Jun 2020

10/10 Excellent

XIAOXI

Stayed 1 night in May 2020

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
当天打滴滴都打不到…不开车有点不方便
Stayed 1 night in Nov 2019

4/10 Poor

Yuet Ngan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Marbow, 上海

Liked: Staff & service, property conditions & facilities
とても綺麗で良いホテルでした。 しかし、ホテル内のトイレが少なく、売店が無い（飲み物を買いたかった）事が不便でした。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful but not the best service
Beautiful place but it was very slow for July. None of the restaurants were open. Finding English speakers was hard. There seemed to be no activities going on besides going to the pool. Ordering room service was super hard because of the non English speaking.
Stayed 2 nights in Jul 2019

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
带着老人和小孩一起来，选了希尔顿到黄山尖的游艇，看到了全景，省的去挤热门的景点，其他时间都在泡酒店，小孩子在儿童乐园，老人打打乒乓球，总体来说就休闲，满意
Stayed 2 nights in May 2019

10/10 Excellent

KAI-TSEN, 台北，台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿環境優良
環境非常幽靜，很適合放空的度假行程
Stayed 1 night in Nov 2018

10/10 Excellent

huaqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Ying

园区很漂亮
非常满意，园区很漂亮，泳池也大
Stayed 1 night in Aug 2018

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

HING FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦
整體而言都好滿意，酒店staff very helpful ，美中不足係自助餐水凖不理想（但收費不高），以五星級酒店以言，房間收費算便宜，下次都會選擇住這裡。
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice view with warm staff. Had a small issue with Yiping Ge overcharging dinner bill, but was solved quickly. Overall it was a nice stay.
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Zhe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
糟糕的前台，亟待提升服务品质
前台的服务糟糕，两个订单各订了一间房，三点多去前台check in,结果被告知只有一间房，另外的房间需要现打扫，当问需要什么时间能拿到房卡时，前台显得很不耐烦！最后在四点四十分左右拿到房卡，我想即使一个快捷酒店在这方面都会比他们做的好吧！游泳池的接待也会有点让人觉得戒心太重，可能是地理位置好，平时去那边参观的游客太多了吧。总之，我现在知道了为什么它的评分在hotels.com上为何比千岛湖洲际低了那么多了，就是服务体验问题
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

TA-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chi Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite value
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Wang, 千岛湖

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的入住
酒店周围的环境很好，室外泳池很棒，面朝千岛湖。我订的是湖景套房，酒店经理帮我升级了豪华套房，非常感谢。服务也很贴心，一家人带着宝宝，基本上就在酒店里度过了这次旅行。如果下次再来，还会选择希尔顿。