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The Cloud One Hamburg - Kontorhaus

Pet-friendly hotel connected to the convention center in Hamburg City Center with bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cloud One Hamburg - Kontorhaus

2 bars/lounges
Property entrance
Business Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets
Property entrance
2 bars/lounges

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is SAR 472
SAR 567 total
includes taxes & fees
23 Dec - 24 Dec

Room options

View all photos for Comfort Room, 1 Double Bed, Terrace

Comfort Room, 1 Double Bed, Terrace | In-room safe, desk, free WiFi, bed sheets

Comfort Room, 1 Double Bed, Terrace

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Business Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Comfortable)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (Comfortable)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Motel One)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (Motel One)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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Ruby Lotti Hotel Hamburg

Free WiFi
Air conditioning
Breakfast available
Bar
8.8 out of 10, Excellent, (1001)
The price is SAR 459
SAR 486 total
includes taxes & fees
1 Dec - 2 Dec
Ruby Lotti Hotel Hamburg

About the neighborhood

Map
Willy-Brandt-Straße 20, Hamburg, 20457

What's nearby

  • Hamburg City Hall - 9 min walk - 0.8 km
  • Miniatur Wunderland - 12 min walk - 1.1 km
  • Hamburg Cruise Center - 18 min walk - 1.5 km
  • Elbe Philharmonic Hall - 2 min drive - 1.6 km
  • Reeperbahn - 4 min drive - 2.7 km

Getting around

  • Messberg U-Bahn - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Airport (HAM) - 36 min drive

Restaurants

  • ‪Hofbräu Wirtshaus am Speersort - ‬3 min walk
  • ‪Bona'me - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪Sausalitos - ‬3 min walk
  • ‪O-Ren Ishii - ‬2 min walk

About this property

The Cloud One Hamburg - Kontorhaus

Hotel near Miniatur Wunderland
Close to Elbe Philharmonic Hall, The Cloud One Hamburg - Kontorhaus provides amenities like 2 bars. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Smoke-free premises and an elevator
Room features
All 457 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 46-cm flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 24.50-24.50 for adults and EUR 0-24.50 for children
  • 2 bars/lounges

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-cm flat-screen TV
  • Cable channels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

Is The Cloud One Hamburg - Kontorhaus pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at The Cloud One Hamburg - Kontorhaus?

Limited spots are available.

What time is check-in at The Cloud One Hamburg - Kontorhaus?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Cloud One Hamburg - Kontorhaus?

Check-out is at noon.

Where is The Cloud One Hamburg - Kontorhaus located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of CHOCOVERSUM, Hamburg City Hall, and Miniatur Wunderland. Elbe Philharmonic Hall and Reeperbahn are also within 2 mi (3 km). Messberg U-Bahn and Meßberg Station are within a 2-minute walk.

The Cloud One Hamburg - Kontorhaus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 137 reviews" "
Rating 8 - Good. 40 out of 137 reviews" "
Rating 6 - Okay. 14 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is beautiful but rooms are meh.
Room was very small and lacked amenities that are pretty standard in rooms at this price point: no mini fridge, no coffeemaker in the room, no closet.
Stayed 2 nights in Aug 2024

4/10 Poor

Peter

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no place for suitcases. No storage in the room. Walking space around bed extremely tight. Night stands so small nothing can fit on it. No place to hang up stuff. The only good thing in the room was the bed- it was very comfortable.
Stayed 3 nights in Jul 2024

6/10 Okay

Ewen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel with wonderful rooftop bar. Rooms are very small but bed is comfortable. Lack of tea and coffee making facilities and no room fridge or mini bar was disappointing and the lack of a wardrobe was inconvenient. Otherwise, very clean and well located. Would consider again but would prefer somewhere more spacious with better in room facilities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor response time to incoming phone calls!
My train was delayed by over two hours. I had someone waiting in the lobby. I tried calling the hotel and was put on hold for fifteen minutes. I sent a message, as I was directed to requesting a callback. The message said I would get an email. NO CALLBACK. NO EMAIL. When I arrived at the hotel, there were three associates at the reception desk. When I told them what happened, they were indifferent. I don’t blame them. They’ve just never been trained in the art of customer service. Can’t wait to see the bill for fifteen minutes of roaming charges. An additional delight!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vahid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
The rooms were clean, the atmosphere of the room was a little cramped. It did not have extra accessories such as slippers, toothbrush, etc. Although my room was next to the street, no sound came inside. Breakfast was also great. Only the price is a bit expensive.
Stayed 3 nights in Jun 2024

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Nice hotel but terrible policies. I booked the room a month in advance and the price had dropped so when asked for the new lower price or even some kind of compensation like an upgrade, I was met with a resounding NO. They said they were unable to do anything for me period. I travel a lot and I would have come back there if they had any customer service whatsoever. The rooms are also tiny with no ability to make tea or coffee. I was also met with NO they do not have a kettle for use. Bar is gorgeous. They clearly spent a lot of their money there.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish lobby and rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Duncan

Stayed 2 nights in May 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hamburg!
Stayed 2 nights in May 2024

8/10 Good

Piush

Stayed 3 nights in May 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in / lovely big room - so many dining and shopping options close by….
Stayed 4 nights in May 2024

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Gregorio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No free water nor coffee at the lounge or room.
Stayed 2 nights in May 2024

8/10 Good

Ronald, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, friendly staff. Would have liked coffee/water in the room.
Stayed 2 nights in May 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good advanced hotel with nice bar on rooftop
Stayed 1 night in Feb 2024

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and fun
Stayed 1 night in Mar 2024

10/10 Excellent

Regina

Stayed 1 night in Mar 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war eine wundervolle Zeit ⚓️
Stayed 2 nights in Aug 2024

10/10 Excellent

Sebastian, Schwäbisch Gmünd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schickes Hotel in der Hamburger Innenstadt. U Bahn direkt vor der Tür.
Stayed 4 nights in Sep 2024

6/10 Okay

Kanada

Good
Stayed 1 night in Sep 2024

8/10 Good

Reimer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer, etwas besser ausgestattet als im Motel One, wo ich sonst Gast bin. Das Frühstücksbuffet ist besser. Das Angebot der Bar fällt dagegen etwas ab (z.B. im Vergleich zu Berlin Upper West)
Stayed 3 nights in Aug 2024