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Steen's Hotel

Hotel in Hamburg, near Miniatur Wunderland

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Photo gallery for Steen's Hotel

Front of property - evening/night
Interior
Interior
Standard Twin Room | Desk, blackout drapes, soundproofing, free cribs/infant beds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Free WiFi
The current price is SAR 209
SAR 224 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Quadruple Room

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Single Room

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Twin Room

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

Standard Triple Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Triple Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Map
Holzdamm 43, 20099, Hamburg, Germany, 20099

What's nearby

  • Hamburg City Hall - 15 min walk - 1.3 km
  • Miniatur Wunderland - 4 min drive - 2.8 km
  • Elbe Philharmonic Hall - 5 min drive - 3.3 km
  • Hamburg Cruise Center - 5 min drive - 3.2 km
  • Reeperbahn - 5 min drive - 3.7 km

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 5 min walk
  • North Central U-Bahn - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬3 min walk
  • ‪Mutterland - ‬2 min walk
  • ‪Deutsches Schauspielhaus - ‬4 min walk
  • ‪Hansebäcker Junge - ‬2 min walk
  • ‪Atlantic Bar - ‬3 min walk

About this property

Steen's Hotel

Hotel near Miniatur Wunderland
Consider a stay at Steen's Hotel and take advantage of a terrace, a garden, and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • Free newspapers, a reception hall, and a vending machine
  • Luggage storage
  • Guest reviews speak well of the overall condition
Room features
All guestrooms at Steen's Hotel have comforts such as separate sitting areas, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, free infant beds, and fans

Languages

English, German

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SAR 222 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 35 per day)
  • Limited onsite parking

Food and drink

  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free daily newspapers
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 0 at check-out
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 35 per day
  • Bed sheets fee: EUR 0 (or guests may bring their own)
  • Heating fee: EUR 0
  • Service fee: EUR 0
  • Towels fee: EUR 0 (or guests may bring their own)
  • Water fee: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Steen's Hamburg
Steen's Hotel Hotel
Steen's Hotel Hamburg
Steen's Hotel Hamburg
Steen's Hotel Hotel Hamburg

Frequently asked questions

Is Steen's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Steen's Hotel?

Self parking is available for EUR 35 per day. Limited spots are available.

What time is check-in at Steen's Hotel?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Steen's Hotel?

Check-out is at 11 AM.

Where is Steen's Hotel located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 mi (3 km). Hamburg (ZMB-Hamburg Central Train Station) is only a 5-minute walk and North Central U-Bahn is 6 minutes.

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Steen's Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 378 reviews
Rating 8 - Good. 158 out of 378 reviews
Rating 6 - Okay. 100 out of 378 reviews
Rating 4 - Poor. 30 out of 378 reviews
Rating 2 - Terrible. 15 out of 378 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Rene' Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Stayed 2 nights in Oct 2024

6/10 Okay

Janet Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Stayed 3 nights in Apr 2024

8/10 Good

Michael E

Liked: Cleanliness, staff & service
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
Stayed 3 nights in Aug 2024

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, room comfort
Good value and close to train station
90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
Stayed 1 night in Mar 2024

6/10 Okay

Sage

Disliked: Staff & service, property conditions & facilities
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell Carpets were dirty But very closely conveniently located to train station
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Disliked: Staff & service, amenities
We never met any from the staff - not a single soul. Reception area was locked during our entire stay. way to access was to call a number to get the code to the keybox.
Stayed 1 night in Jul 2024

4/10 Poor

Liviu Constantin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a very very old hotel. It needs badly a renovation. On the other side it was clean. Very near to the train station.
Stayed 1 night in Jan 2024

6/10 Okay

Talita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
Stayed 2 nights in Jun 2024

2/10 Terrible

SERGIO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There NO PERSONAL IN RECEPTION at anytime, in the page OF EXPEDIA say reception fron 8.00 till 22,30. And also we didnot have cel signal in germany or internet, IT WAS TERRIBLE
Stayed 2 nights in Jul 2024

2/10 Terrible

lars

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was moved to another hotel, because of water leakage at the Steens Hotel. The new hotel was Hotell City inn, at Hammer deich. This hotel was missing breakfast possibilities, the room was almos at the parkin lot. missing toilett and shower at the room. Missing chair. Missing light for bedside reading. Missing TV. The room was marked "Crew changing room". The toilett/shower down the corridor: The sink was blocked. And the hotell was placed without any communication to the centre of Hamburg.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really dirty place. Bathroom sink was stuffed. Reception could’t speak English, what a joke.
Stayed 1 night in Nov 2023

6/10 Okay

Christoph

Liked: Cleanliness
Matress was too soft.
Stayed 1 night in Sep 2023

6/10 Okay

Gerd

Disliked: Property conditions & facilities
Never more
Stayed 1 night in Sep 2023

10/10 Excellent

Rune

Liked: Cleanliness, room comfort
extremely central hotel in quiet street.good value
I got a bad start by checkin at 3 pm, hoteldoor was closed and dark inside. I called a couple of numbers that were listed in the door, got answer and help with the second one. A woman came and locked me in, gave me the Key to the front door and room no 9 in fourth floor. understood hardly any english or Herman. But - From then everything was perfect to me. I will not comment the carpets though :-) Room with ok size, good bed, tv, Window to open, big fan/cooler that I did not try, clean bathroom, shower with warm water. everything functioned, and for the price I paid extremely good value. 5 minutes to Hamburg hbf in quiet street (if the neighbour across the street do not start to trim the hedge early in the morningen..) Recomnend it for guests not allergic to stained carpets
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off. And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.
Stayed 1 night in Sep 2022

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in Ordnung .
Stayed 1 night in Mar 2025

4/10 Poor

Monika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bis auf die Lage hat in diesem Hotel nichts gestimmt, auch wenn der Herr an der Rezeption nett war. Kaputte Lampen fehlende Birnen dazu, kein Schrank, kaputte Fenster die sich nicht schließen ließen, niemand den man fragen konnte, Blick auf einen Hinterhofschrottplatz. Wir würden nicht mehr dieses Hotel buchen.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intet andet end et overnatningssted.
Ingen babyseng. Vi blev lovet en elkedel, så vi kunne lave mad til vores baby. Den kom aldrig. Vi næste kun personale ved indcheckning, så ingen form for service.
Stayed 3 nights in Dec 2024

4/10 Poor

Helmut

Disliked: Amenities
Alles Ok
Stayed 1 night in Nov 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Das Hotel ist definitiv in die Jahre gekommen aber nur zum übernachten reicht es völlig aus. Der Bahnhof ist in wenigen Minuten erreichen. Wir würden auf jeden Fall wieder kommen.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Helt okej
Luktade lite på rummet och inga sängkläder i en av sängarna när vi kom, annars okej. Ingen personal i receptionen under vår tid där, men ett telefonnummer där någon alltid svarade.
Stayed 2 nights in Oct 2024

4/10 Poor

Jan Arve

Stayed 1 night in Jul 2024

10/10 Excellent

Ursula

Disliked: Staff & service
Mein grauenvollstes Erlebnis bzgl. Hotels
Als ich gegen 17 Uhr im Hotel ankam, teilte man mir mit, mein Zimmer habe einen Wasserschaden, und ansonsten seien sie ausgebucht, es gäbe aber ein Schwesterhotel, was sogar noch besser sei und sie würden mich auf ihre Kosten dorthin fahren. Da ich eine Unterkunft brauchte, ließ ich mich zunächst darauf ein. Das Taxi brachte mich in ein Industriegebiet ohne touristische Infrastruktur wie Restaurants, öffentlichen Nahverkehr. Der Höhepunkt war das angebotene Zimmer, winzig und ohne eigenes Bad und WC wie von mir gebucht. Ich verlangte die sofortige Rückfahrt zum Steens Hotel und siehe da plötzlich gab es ein Zimmer, angeblich hätte jemand storniert. Durch dieses Theater verlor ich eine Stunde Zeit und kam mit Verspätung zu meiner Veranstaltung, weswegen ich nach Hamburg kam.
Stayed 1 night in Oct 2024

6/10 Okay

Anne Sofie Overgaard

Liked: Cleanliness
Disliked: Property conditions & facilities
Fin beliggenhed - obs! Selv-tjek-in!
God beliggenhed! Værelset var pengene værd. Jeg savnede information om selv-check-in forud for ankomsten, men fik fin hjælp pr telefon og af personale ved ankomsten. Ser var ikke mulighed for morgenmad på hotellet.
Stayed 2 nights in Oct 2024