Premier Inn Hamburg City Alster

Hamburg hotel in Hamburg-Nord with a 24-hour front desk and a bar

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January 2025

Photo gallery for Premier Inn Hamburg City Alster

In-room safe, desk, rollaway beds, free WiFi
Exterior
View from property
Lobby
In-room safe, desk, rollaway beds, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Parking included

Room options

Similar properties

About the neighborhood

Map
LUEBECKER STRASSE 109, Hamburg, 22087

What's nearby

  • Mehr!-Theater am Großmarkt - 5 min drive
  • Hamburg City Hall - 5 min drive
  • Miniatur Wunderland - 6 min drive
  • Elbe Philharmonic Hall - 6 min drive
  • Hamburg Cruise Center - 6 min drive

Getting around

  • Hasselbrook Station - 3 min drive
  • Wartenau U-Bahn - 3 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪Mit Herz und Zucker - ‬4 min walk
  • ‪Sphinx Döner - ‬5 min walk
  • ‪La Piazzetta - ‬8 min walk
  • ‪La Serenissima - ‬9 min walk
  • ‪Dat Backhus - ‬9 min walk

About this property

Premier Inn Hamburg City Alster

Hotel near Miniatur Wunderland
Consider a stay at Premier Inn Hamburg City Alster and take advantage of laundry facilities, a bar, and a business center. Free in-room WiFi and babysitting are available to all guests.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, a computer station, and smoke-free premises
  • Free newspapers, luggage storage, and multilingual staff
  • Guest reviews speak highly of the first-rate property condition
Room features
All 179 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar

Family friendly

  • Babysitting services
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space (215 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Holiday Inn Express HAMBURG CITY CENTRE
Holiday Inn Hotel HAMBURG Express CITY CENTRE
Holiday Inn Express Hamburg City Centre Hotel Hamburg
Holiday Inn Express HAMBURG CITY CENTRE Hotel
Express HAMBURG CITY CENTRE
Premier Hamburg City Alster
Premier INN Hamburg City OST
Premier Inn Hamburg City Alster Hotel
Premier Inn Hamburg City Alster Hamburg
Holiday Inn Express HAMBURG CITY CENTRE
Premier Inn Hamburg City Alster Hotel Hamburg

Frequently asked questions

Is Premier Inn Hamburg City Alster pet-friendly?

No, pets are not allowed at this property.

How much is parking at Premier Inn Hamburg City Alster?

Self parking is free at this property.

What time is check-in at Premier Inn Hamburg City Alster?

Check-in begins at 2 PM.

What time is check-out at Premier Inn Hamburg City Alster?

Check-out is at 11:30 AM.

Where is Premier Inn Hamburg City Alster located?

Located in Hamburg-Nord, this hotel is 0.3 mi (0.5 km) from Marienkrankenhaus and 2.5 mi (4 km) from Miniatur Wunderland. Mundsburg Center and Alster Lakes are also within 1 mi (2 km). Wartenau U-Bahn is only a 3-minute walk and Lubecker Street U-Bahn is 6 minutes.

Premier Inn Hamburg City Alster Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 248 out of 998 reviews" "
Rating 8 - Good. 507 out of 998 reviews" "
Rating 6 - Okay. 168 out of 998 reviews" "
Rating 4 - Poor. 50 out of 998 reviews" "
Rating 2 - Terrible. 25 out of 998 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Norman, Hamburg

Traveled with family
Liked: Cleanliness, staff & service, amenities
The wifi registration scheme is refreshingly simple. But it is not fast and reliable enough to carry on a group audio chat. Very annoying
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Stayed 6 nights in Feb 2020

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great hotel, laid back but professional and lovely rooms and shower 🙂
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, arrived at 10,30 am and was checked in straight away very friendly reception team and helpful , breakfast was very good too
Stayed 1 night in Jan 2020

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and had a great shower. Not enough seating at breakfast and our room was s little on the cold side.
Stayed 3 nights in Dec 2019

4/10 Poor

Chaman Peret

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
🙁👎
Not good experience.Very dissatisfied from service, Rom condition. Not recommend this hotel in future.
Stayed 1 night in Dec 2019

10/10 Excellent

Asanka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

MD NAYAMUL

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location great, hotel staff and breakfast good. The only problem we had was that there was an awful smell every night and through the night in the bathroom. We thought it was either the bin, shower or toilet but decided it was a sewage smell. Not sure if they emptied something each night and the smell came up, It was always gone by the morning.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
Had very comfortable stay in this hotel. Room was very good and bed was very comfortable. There are complimentary croissant and water at the doorway every morning in addition to the breakfast. We were given free beverages ( we opt for big pint of beers ) for no room clean up. There is a big supermarket right behind the hotel and make it so convenient as I like to shop in supermarket. Other than this supermarket and pizza shop next door ( good for quick meal), there isn’t much in the vicinity. Need to walk a short distant to the nearest u barn and quite a distant to the s barn (but still within walking distant ), so it is still considered accessible Overall, we enjoyed our stay in this hotel.
Stayed 2 nights in Nov 2019

6/10 Okay

Simon

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Good for business, not a cheap getaway.
The hotel is ok for a business trip, as the rooms are basic, but functional. The breakfast did not have many options, so I would recommend the cafe further up the same road (Lubecker Strasse) - close to the metro station. It was inconvenient to have to go to reception each day to iron clothes as they did not allow guest to take the iron & ironing board back to their rooms.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Rooms were clean and adequate for what was needed. A bit of a squeeze for 2 adults & 2 teens, but that was our choice as we didn't plan on being there much in the day. Fantastic breakfasts kept us going to the afternoon. Next to supermarket so easy to grab a few snacks for the room. Close to underground and suburban train stations.
Stayed 3 nights in Nov 2019

6/10 Okay

Azadeh

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Payment in advance didn't secure room
We booked and paid two months in advance, but when we arrived we were told that the hotel had no rooms available and proposed to check at another hotel in a completely different part of the city. Only after complaining for an hour, the hotel finally managed to provide a room for us in the middle of the night. This was one of the worst hotel experiences we ever had!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Very friendly and helpful staff.
Stayed 2 nights in Oct 2019

10/10 Excellent

Ghazyomer

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Peter Gylling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019

10/10 Excellent

benji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean lovely staff and near the train station easy to to central station
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2019