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Motel One Hamburg - Alster

Eco-certified Hamburg hotel in Hamburg-Mitte with a 24-hour front desk

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Photo gallery for Motel One Hamburg - Alster

Egyptian cotton sheets, premium bedding, desk, blackout drapes
Bar (on property)
Comfort Room (queen size or king size bed and view) | View from room
Bar (on property)
Comfort Room (queen size or king size bed and view) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
The current price is SAR 326
SAR 396 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Private bathroom
Hair dryer
  • 16.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room (queen size or king size bed and view)

Comfort Room (queen size or king size bed and view) | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Comfort Room (queen size or king size bed and view)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Private bathroom
Hair dryer
  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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8.4 out of 10, Very Good, 617 reviews
The price is SAR 227
SAR 243 total
includes taxes & fees
24 Mar - 25 Mar
Super 8 by Wyndham Hamburg Mitte

About the neighborhood

Map
Steindamm 102, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 4 min drive
  • Miniatur Wunderland - 5 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive
  • Reeperbahn - 7 min drive

Getting around

  • Lohmuhlenstrasse U-Bahn - 2 min walk
  • Hamburg Central Station - 13 min walk
  • Hamburg Airport (HAM) - 22 min drive

Restaurants

  • ‪Öz Urfa Kebap Haus - ‬5 min walk
  • ‪Slut Club - ‬5 min walk
  • ‪Pars Restaurant Hamburg - ‬2 min walk
  • ‪Café Türkis - ‬3 min walk
  • ‪La Famiglia - ‬6 min walk

About this property

Motel One Hamburg - Alster

Eco-certified hotel near Miniatur Wunderland
Motel One Hamburg - Alster provides amenities like a terrace and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Smoke-free premises, multilingual staff, and luggage storage
  • A 24-hour front desk and an elevator
Room features
All 460 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 20.00 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 16.90-17.90 for adults and EUR 0-17.90 for children
  • 1 bar

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16.90 to 17.90 for adults, and EUR 0 to 17.90 for children
  • Covered self parking fee: EUR 20.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg

Frequently asked questions

Is Motel One Hamburg - Alster pet-friendly?

Yes, Motel One Hamburg - Alster allows cats and dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Motel One Hamburg - Alster?

Self parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at Motel One Hamburg - Alster?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Motel One Hamburg - Alster?

Check-out is at noon.

Where is Motel One Hamburg - Alster located?

Located in Hamburg-Mitte, this eco-certified hotel is 0.5 mi (0.8 km) from Alster Lakes and within 3 mi (5 km) of Miniatur Wunderland and Reeperbahn. Marienkrankenhaus and Museum of Arts and Crafts Hamburg are also within 15 minutes. Lohmuhlenstrasse U-Bahn is only a 2-minute walk and Berliner Tor Station is 8 minutes.

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Motel One Hamburg - Alster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 380 out of 767 reviews
Rating 8 - Good. 324 out of 767 reviews
Rating 6 - Okay. 45 out of 767 reviews
Rating 4 - Poor. 12 out of 767 reviews
Rating 2 - Terrible. 6 out of 767 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg hotel
It was Ok, room too hot.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
Stayed 3 nights in Jul 2023

10/10 Excellent

Menggang

Liked: Staff & service, property conditions & facilities
quiet and convenient
Stayed 2 nights in Jul 2022

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine but not a favorable location
The hotel was fine and had parking. The neighborhood I would not visit again. I would go for Neustadt or rotherbaum next time
Stayed 2 nights in Jul 2024

10/10 Excellent

Nienke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not friendly staff
Very unfriendly staff! Did not at all feel welcomed:-/
Stayed 1 night in Dec 2022

6/10 Okay

Alirteza

Liked: Cleanliness, staff & service
I stayed one night and it was a comfortable stay. Here are the pros and cons for me: Pros: -The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early. -Hotel and the room were very clean. -It is located very close to a metro station, the area is fairly decent and not far from the city centre. It was a cold winter day. The room was quiet. Cons: There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before. I did not see any bins in the room and had to use the toilet bin for my rubbish. The room did not have a wardrobe. There was a basic rack however. I expect the above basic room facilities of a hotel in this class. Will I stay again? Only if I have to and found no better options.
Stayed 1 night in Jan 2024

6/10 Okay

Joshua

Liked: Cleanliness
Für 2 Nächte in Ordnung, für deutlich länger ist es mir persönlich zu klein und spartanisch eingerichtet. Personal ist Mittelmaß, sauber ist es allerdings. Leise sind die Zimmer auch. Das Frühstück ist sehr mau und dafür echt teuer. Wir empfehlen 2 Straßen weiter ein türkisches Restaurant mit täglichem günstigeren Frühstück und viel mehr Auswahl. 👍
Stayed 2 nights in Feb 2025

6/10 Okay

Nina

Liked: Cleanliness, staff & service
Das Frühstück bot eine vielfältige Auswahl, leider war der Sitzbereich jedoch oft stark überfüllt, da es zu wenige Sitzplätze für alle Gäste gab. Eine äußerst freundliche und stets gut gelaunte Dame (mein Respekt für ihren Einsatz) kümmerte sich um die Platzierung der Gäste, doch leider musste man dafür jedes Mal etwas warten. Das Ambiente beim Frühstück war daher eher hektisch und weniger entspannend. Das Servicepersonal war jedoch stets bemüht und sehr freundlich. Das Zimmer war sauber und insgesamt zufriedenstellend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat alles wunderbar funktioniert
Stayed 2 nights in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches Personal, sauberes Zimmer, kostenloses WLAN, zentrale Lage, U-Bahn und Bushaltestelle in der Nähe.
Stayed 1 night in Nov 2024

10/10 Excellent

Brita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Pelle

Liked: Staff & service, property conditions & facilities, room comfort
Iskoldt værelse uden mulighed for at regulere varmen selv. Det var styret fra reception. 20 græder er for koldt til mig og jeg er blevet sug
Stayed 2 nights in Oct 2024

6/10 Okay

Annette

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr saubere und gemütliche Zimmer, wie immer bei MotelOne
Stayed 2 nights in Aug 2024

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Uno standard insolito per Motel One.
Di tutti i Motel one che ho sempre apprezzato molto, il meno confortevole. Non ha ne il frigobar ne la cassaforte in camera. Stanza piccola e fredda. Il riscaldamento non era attivabile perché per loro era estate ma in realtà la stanza era davvero fredda. Mi hanno subito portato un altro piumino. Gesto gentile ma non ero in campeggio. Mancava la crema idratante in bagno c’era solo il dosatore del sapone e normalmente è presente. Al personale invece va una grande nota di merito. Alla direzione un suggerimento di adeguamento agli standard dei loro hotel di Monaco Innsbruck Colonia Brussels etc. Ne ha bisogno. La posizione va bene. Appena decentrata ma comunque centrale e con la metro all uscita dell hotel. Gli altri Motel one erano occupati i giorni della mia permanenza. Non so se ci ritornerò. Scarso. Un peccato.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

4/10 Poor

antonie

Stayed 1 night in Aug 2024

10/10 Excellent

Janmesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Markus

Liked: Cleanliness, staff & service
Matratze war einseitig durch
Stayed 4 nights in Aug 2024

4/10 Poor

kjell

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024