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JUFA Hotel Hamburg HafenCity

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

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Photo gallery for JUFA Hotel Hamburg HafenCity

Terrace/patio
Reception
Triple Room | Room amenity
Reception
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is SAR 395
SAR 422 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Room amenity

Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
  • 22 sq m
  • Water view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Coffee/tea maker
  • 20 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Coffee/tea maker
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (3 Persons)

Junior Suite (3 Persons) | Terrace/patio

Junior Suite (3 Persons)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 22 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior

HYPERION Hotel Hamburg

  • Hot Tub
  • Spa
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,004 reviews
The price is SAR 441
SAR 472 total
includes taxes & fees
13 Apr - 14 Apr
HYPERION Hotel Hamburg

About the neighborhood

Map
Versmannstrasse 12/14, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 18 min walk - 1.5 km
  • Miniatur Wunderland - 19 min walk - 1.7 km
  • Hamburg City Hall - 3 min drive - 2.2 km
  • Elbe Philharmonic Hall - 3 min drive - 2.3 km
  • Reeperbahn - 6 min drive - 4.1 km

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 4 min walk
  • Hamburg Airport (HAM) - 43 min drive

Restaurants

  • ‪Restaurant Hobenköök - ‬11 min walk
  • ‪Fleetschlösschen - ‬13 min walk
  • ‪Wildes Fräulein - ‬11 min walk
  • ‪Andronaco HafenContor - ‬12 min walk
  • ‪Yokohama Coffee Bar - ‬7 min walk

About this property

JUFA Hotel Hamburg HafenCity

Upscale family-friendly hotel near Miniatur Wunderland
Near Hamburg Cruise Center, JUFA Hotel Hamburg HafenCity provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Restaurant, the on-site buffet restaurant. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • Concierge services, a banquet hall, and tour/ticket assistance
  • Guest reviews give good marks for the helpful staff
Room features
All 220 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19.50 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 21 for adults and EUR 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 12.50 for children
  • Self parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Is JUFA Hotel Hamburg HafenCity pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10.00 per pet, per day. Service animals are exempt from fees.

How much is parking at JUFA Hotel Hamburg HafenCity?

Self parking is available for EUR 19.50 per day.

What time is check-in at JUFA Hotel Hamburg HafenCity?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JUFA Hotel Hamburg HafenCity?

Check-out is at 11 AM.

Where is JUFA Hotel Hamburg HafenCity located?

This family-friendly hotel is located in the city center, within 1 mi (2 km) of International Maritime Museum, Hamburg Cruise Center, and Miniatur Wunderland. Elbe Philharmonic Hall and Hamburg City Hall are also within 1 mi (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

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JUFA Hotel Hamburg HafenCity Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 705 reviews
Rating 8 - Good. 312 out of 705 reviews
Rating 6 - Okay. 69 out of 705 reviews
Rating 4 - Poor. 18 out of 705 reviews
Rating 2 - Terrible. 5 out of 705 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
Stayed 2 nights in Nov 2024

8/10 Good

Søren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice room😃
Stayed 1 night in Nov 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place to stay in Hamburg
Stayed 1 night in Jun 2023

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My kid tjought that the lobby smelled of fish and wanted to leave, but managed to overcome it and we had a nice stay.
Stayed 1 night in Jun 2024

2/10 Terrible

PJ

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family hotel and a little limited good for children
Stayed 1 night in Jul 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms, great location
Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked better dining possibilities around.
Stayed 1 night in Nov 2023

10/10 Excellent

dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and bus routes so close . Room very quiet . Nice location in Hagen city . Staff pleasant . Breakfast good
Stayed 3 nights in May 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet style dining food all meals was not good for me, would lime other options for dinner
Stayed 2 nights in May 2024

4/10 Poor

JACQUELINE

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
Stayed 1 night in Jul 2024

4/10 Poor

Rune

Liked: Staff & service, amenities
Bring earplugs. There is an air condition unit in the flats. You can try to put it in sleep mode, but there is a constant rather annoying hum regardless. I suspect it's the air condition from the adjacent rooms. In either case, the staff said that it's normal, and we couldn't have muted it entirely by any means. Otherwise, the room was good. Bring earplugs.
Stayed 1 night in Aug 2023

8/10 Good

Nadine

Liked: Cleanliness
Der Aufenthalt war angenehm aber nicht besonders. Der Balkon zur Elbe ist wunderbar, die Einrichtung der Zimmer leider ein wenig trostlos und einfach gehalten. Das hatte ich mir bei dem Hotel und den Bewertungen anders vorgestellt. Das Hotel hat eine angenehme Atmosphäre, an der Rezeption ist definitiv noch Verbesserungspotenzial. Obwohl vorher angekündigt ist so einiges schief gelaufen…
Stayed 1 night in Jan 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rauschen der Lüftung ist nervig. Um sie abzustellen muss man das Fenster öffnen. Dann nervt der Verkehr. Man kann auch die Zimmerkarte rausziehen, hat dann aber keinen Strom. Alkoholfreie Cocktails sind nicht verfügbar oder nur als Kinderdrink gekennzeichnet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel und Lage. Vorallem mit Baby
Stayed 2 nights in Jan 2025

6/10 Okay

Katharina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Atmosphäre beim Frühstücken wie in einer Bahnhofshalle. Es wurde gestaubsaugt, Stühle gerückt und schließlich die Kaffeetassen abgeräumt und der Tisch abgewischt als wir noch daran saßen. Und das bei einem Preis von 21 Euro p. Person
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service
Das Frühstück war sehr reichhaltig, für jeden etwas dabei. Das Zimmer war in Ordnung und sauber. Allerdings war das Bad mit Dusche sehr eng. Die Toilette war separat, allerdings ohne Waschbecken. Sehr viele Streifen und Flecken an den Wänden. Ein Neuanstrich wäre nötig, Türen schon sehr angeschlagen. Trotzdem ein netter Aufenthalt
Stayed 2 nights in Dec 2024

8/10 Good

henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkompliziert, sehr gutes Frühstücksbuffet, perfekte Anbindung, U-Bahnstation praktisch direkt unter dem Hotel. Gutes Preis-Leistungsverhältnis. Als Stadthotel jederzeit wieder gerne!
Stayed 3 nights in Dec 2024

8/10 Good

Pia

Liked: Cleanliness, property conditions & facilities, room comfort
Personalet i receptionen og restauranten havde svært ved at begå sig på fx engelsk og var ikke super imødekommende. Morgenmadsbuffen var lækker og stor. Aftensmadsbuffen var under al kritik og kan bestemt ikke anbefales. Prisen og kvaliteten hørte langt fra sammen. Værelserne var store og lyse.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karsten

Stayed 1 night in Dec 2024

6/10 Okay

norbert

Liked: Cleanliness, property conditions & facilities, room comfort
Meget langsommelig og omstændig indcheck.
Stayed 1 night in Nov 2024