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Best Western Raphael Hotel Altona

Hotel with a full-service spa, near Reeperbahn

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Photo gallery for Best Western Raphael Hotel Altona

Hypo-allergenic bedding, minibar, in-room safe, desk
Lounge
Bar (on property)
Exterior
Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The current price is SAR 337
SAR 360 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Comfort Room, 1 Double Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Map
Praesident-Krahn-Str. 13, Hamburg, HH, 22765

What's nearby

  • St. Pauli Piers - 4 min drive - 2.6 km
  • Fish Market - 4 min drive - 2.8 km
  • Reeperbahn - 5 min drive - 2.8 km
  • Elbe Philharmonic Hall - 6 min drive - 4.3 km
  • Miniatur Wunderland - 6 min drive - 4.8 km

Getting around

  • Hamburg-Altona Station - 3 min walk
  • Königstraße S-Bahn - 13 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Köz Urfa - ‬2 min walk
  • ‪Aha Ramen n` Poké - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Schweinske Altona - ‬4 min walk
  • ‪Bok - ‬4 min walk

About this property

Best Western Raphael Hotel Altona

Hotel near Reeperbahn
Fish Market is located near Best Western Raphael Hotel Altona, which provides a library, a bar, and a full-service spa. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Concierge services, an elevator, and a front-desk safe
  • A TV in the lobby, books, and tour/ticket assistance
Room features
All guestrooms at Best Western Raphael Hotel Altona feature thoughtful touches such as pillow menus, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • LED light bulbs, coffee/tea makers, and heating

Languages

English, German

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge

Things to do

  • Bicycle storage
  • Books
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Altona
Best Western Hotel Altona
Best Western Hotel Raphael Altona
Best Raphael Altona Hamburg
Best Western Raphael Altona
Best Western Raphael Hotel Altona Hotel
Best Western Raphael Hotel Altona
Hotel Best Western Raphael Altona
Hotel Raphael Altona
Raphael Hotel Altona
Best Western St Raphael
Best Western Raphael Hotel Altona Hamburg
Best Western Raphael Hotel Altona Hotel Hamburg

Frequently asked questions

Is Best Western Raphael Hotel Altona pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Raphael Hotel Altona?

Self parking is available for EUR 12 per day.

What time is check-in at Best Western Raphael Hotel Altona?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Raphael Hotel Altona?

Check-out is at noon.

Where is Best Western Raphael Hotel Altona located?

Located in Altona, this spa hotel is within 1 mi (2 km) of Theatre Neue Flora and Fish Market. Reeperbahn and Miniatur Wunderland are also within 3 mi (5 km). Hamburg-Altona Station is only a 3-minute walk and Königstraße S-Bahn is 13 minutes.

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Best Western Raphael Hotel Altona Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 179 out of 596 reviews
Rating 8 - Good. 283 out of 596 reviews
Rating 6 - Okay. 104 out of 596 reviews
Rating 4 - Poor. 25 out of 596 reviews
Rating 2 - Terrible. 5 out of 596 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anas

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Nov 2024

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place, nothing special.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
Stayed 1 night in Aug 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service
The property was great. My room was clean and spacious and the bathroom was wonderful!
Stayed 1 night in Oct 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Jul 2024

4/10 Poor

bum jin

Disliked: Staff & service, room comfort
not too bad
The hotel is nice to me. the location was good to me as well. Breakfast was so awesome. But due to the system change there was some misunderstanding.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Tiny rooms and dreadfully overpriced
Tiny rooms. Way overpriced for the size.
Stayed 1 night in Apr 2023

8/10 Good

charles

Liked: Staff & service, amenities
I was very disappointed that they had a room directly next to me being completely remodeled starting an 8:15 in the morning the next day, it was super loud. I understand that these hotels need to be worked on, but the front desk person should’ve let me know ahead of time or moved me to, a location where I’m not hearing a hammer at 8:15 in the morning. i expect more from a Best Western
Stayed 1 night in Dec 2024

10/10 Excellent

Amie G.

Liked: Staff & service, amenities, property conditions & facilities
There was nobody at the front desk when I wanted to check out at 5 in the morning.
Stayed 1 night in Sep 2022

8/10 Good

YOSHIKI R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower
The only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!
Stayed 6 nights in May 2024

4/10 Poor

Hugo

Disliked: Cleanliness, property conditions & facilities
The location is close to the Altona train station, which is very practical. However the hotel rooms are old and have no air conditioning. When I arrived to my room, it seemed like the windows had been closed for days, it was hot and air quality was bad. Opening the windows helped but the noise from the station is there, so I wouldn't recommend to noise and temperature sensitive guests.
Stayed 2 nights in Jun 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr guter Aufenthalt und empfehlenswert
Stayed 1 night in Mar 2025

6/10 Okay

Kerstin

Liked: Amenities, property conditions & facilities
Die Lage direkt am Bahnhof Altona ist sehr unruhig und hell
Stayed 3 nights in Feb 2025

10/10 Excellent

Irina

Alles gut
Stayed 1 night in Feb 2025

10/10 Excellent

Mardon

Liked: Cleanliness, staff & service, property conditions & facilities
Danke für alles!
Stayed 6 nights in Feb 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Regine

Liked: Cleanliness, staff & service, amenities
Das Hotel liegt am Bahnhof Altona- gut zu Fuß zu erreichen. Es ist sauber, das Personal freundlich. Ein gutes Stadthotel für 2-3 Nächte.
Stayed 1 night in Dec 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Olaf

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel ist okay
Das Hotel war gut. Was mir nicht gut gefallen hat, ist, das die Dame beim Check-in unfreundlich war. Kein lächeln nichts.
Stayed 2 nights in Dec 2024

8/10 Good

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024