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Best Western Plus Hotel St. Raphael

4.0 star property
Wrap yourself in comfort by a crackling fire after exploring Hamburg’s historic charm.

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Photo gallery for Best Western Plus Hotel St. Raphael

Bar (on property)
Lobby
Lobby
Point of interest
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available
The current price is SAR 359
SAR 384 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

Comfort Room, 1 Double Bed (Comfort Plus) | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Comfort Plus)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

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Reception

The Scotty Hotel Hamburg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, (255)
The price is SAR 336
SAR 360 total
includes taxes & fees
23 Mar - 24 Mar
The Scotty Hotel Hamburg

About the neighborhood

Map
Adenauerallee 41, Hamburg, HH, 20097

What's nearby

  • Hamburg City Hall - 20 min walk
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 4 min drive
  • Reeperbahn - 6 min drive

Getting around

  • South Central U-Bahn - 7 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Öz Urfa Kebap Haus - ‬4 min walk
  • ‪Saray Köz Restaurant - ‬3 min walk
  • ‪Back-Factory - ‬4 min walk
  • ‪Restaurant Teheran - ‬3 min walk
  • ‪XIV Heilige - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

Upscale hotel near Miniatur Wunderland
You can look forward to a terrace, dry cleaning/laundry services, and a fireplace in the lobby at Best Western Plus Hotel St. Raphael. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Bicycle parking, tour/ticket assistance, and a TV in the lobby
  • A computer station, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 118 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 42-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 22 for adults and EUR 11 for children
  • 1 bar
  • Room service available

Restaurants on site

  • Bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Uncovered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

Is Best Western Plus Hotel St. Raphael pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hotel St. Raphael?

Self parking is available for EUR 15 per day.

What time is check-in at Best Western Plus Hotel St. Raphael?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel St. Raphael?

Check-out is at noon.

Where is Best Western Plus Hotel St. Raphael located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 3 mi (5 km). South Central U-Bahn is 7 minutes by foot and Berliner Tor Station is 7 minutes.

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Best Western Plus Hotel St. Raphael Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 1004 reviews
Rating 8 - Good. 415 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top!
Stayed 1 night in Feb 2025

10/10 Excellent

Lene Østerby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar
Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024

8/10 Good

Martin

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely clean and large rooms!!
Stayed 4 nights in Oct 2023

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Maurice van de

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly and helpfull staff. Short walk to the town centre.
Stayed 2 nights in Sep 2023

10/10 Excellent

Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Allan Øder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Stayed 3 nights in Sep 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practically situated
Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport! My room was big and comfortable. Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Stayed 3 nights in Sep 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located especially for the train station but at night it is seedy
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for Hamburg
Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Stayed 2 nights in Mar 2024

8/10 Good

anat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good
Hotel in an old building, old furniture, small rooms, old bathroom. The location of the hotel is wonderful, close to the city center. There is paid car parking
Stayed 1 night in Jul 2023

8/10 Good

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resa
The hotel was really good but the area was not so good
Stayed 3 nights in Jul 2023

8/10 Good

Dr. Friedrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything okay!
Stayed 2 nights in Oct 2023

6/10 Okay

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park was too small. Lots of homeless people in the area. Other than that good hotel.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good location. .
Comfortable hotel near main train station. It is a bit noisy as sime of the trains run undergrounfmd quite close to the horel. Staff were all friendly and helpful. The only thing we found unhelpful was that there was a set of stairs that you had to carry your luggage up right after you came through the front door.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandru

Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Stayed 2 nights in Aug 2024

6/10 Okay

Zeger

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very small room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Neil

Liked: Staff & service, property conditions & facilities
The hotel was super nice, the staff were great and breakfast was incredible. However, the surrounding area was as some others noted, uncomfortable. We noted some activity that was sketchy and a lot of clearly homeless and transient individuals. We made certain to be back at the hotel before dark. To be fair this is a major port town and this location is right near the port area and train station.
Stayed 1 night in Jun 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities
It was close to the Centre, easy to walk. The accommodation is fine, breakfast was good, staff was very friendly. Rooms need an update, carpet on the floor is quiet but not easy to clean. Beds were for us to firm. But we are not heavy weights, most people are. It is difficult to personalize this.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wirklich schönes Hotel! Sehr ruhig und sauber! Keine Beanstandung :-)
Stayed 2 nights in Jan 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Leider hinterlässt die Obdachlosigkeit mit Lage des Hotels in Bahnhofsnähe seine Spuren. Für allein reisende Frauen ein Punkt, wenn abends noch Unternehmungen geplant sind.
Stayed 3 nights in Jan 2025