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25hours Hotel Altes Hafenamt

Relax in style at this waterfront hotel where staff are always happy to help.

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Photo gallery for 25hours Hotel Altes Hafenamt

Exterior
Front of property
Breakfast, lunch, dinner served; Mediterranean cuisine
Sauna
Cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Housekeeping
  • Laundry
The current price is SAR 493
SAR 528 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Extra Large

Extra Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Extra Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Medium

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36.4 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

25hours Hotel HafenCity

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, (999)
The price is SAR 397
SAR 425 total
includes taxes & fees
23 Mar - 24 Mar
25hours Hotel HafenCity

About the neighborhood

Map
Osakaallee 12, Hamburg, HH, 20457

What's nearby

  • International Maritime Museum - 2 min walk
  • Hamburg Dungeon - 10 min walk
  • Miniatur Wunderland - 10 min walk
  • Hamburg Cruise Center - 11 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Überseequartier Station - 4 min walk
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Fleetschlösschen - ‬4 min walk
  • ‪Wildes Fräulein - ‬2 min walk
  • ‪Andronaco HafenContor - ‬3 min walk
  • ‪Yokohama Coffee Bar - ‬7 min walk
  • ‪Campus Suite - ‬6 min walk

About this property

25hours Hotel Altes Hafenamt

Hotel near International Maritime Museum
Located close to German Customs Museum and Hamburg Cruise Center, 25hours Hotel Altes Hafenamt provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine restaurant, NENI, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A gift shop, a banquet hall, and tour/ticket assistance
  • A front-desk safe, smoke-free premises, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Daily housekeeping, desks, and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends: EUR 26 for adults and EUR 13 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • NENI
  • Boilerman Bar

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg

Frequently asked questions

Is 25hours Hotel Altes Hafenamt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at 25hours Hotel Altes Hafenamt?

Self parking is available for EUR 28 per day.

What time is check-in at 25hours Hotel Altes Hafenamt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at 25hours Hotel Altes Hafenamt?

Check-out is at noon.

Where is 25hours Hotel Altes Hafenamt located?

Located in Hamburg City Center, this hotel is within a 10-minute walk of International Maritime Museum, German Customs Museum, and Traditional Ship Harbour. Dialogue in the Dark Exhibition and Hamburg Dungeon are also within 10 minutes. Überseequartier Station is only a 4-minute walk and Messberg U-Bahn is 9 minutes.

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25hours Hotel Altes Hafenamt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 284 out of 397 reviews
Rating 8 - Good. 82 out of 397 reviews
Rating 6 - Okay. 21 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 3 out of 397 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

STACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our first stay in a 25hours hotel. The staff and location and accommodations were all well above our expectations, and we look forward to staying again!

10/10 Excellent

Hagen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in Hamburg
We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Loved the welcoming set up of the room!
Stayed 1 night in Sep 2023

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel!!!
Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Stayed 2 nights in Dec 2022

6/10 Okay

James

Liked: Cleanliness
Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
Stayed 5 nights in Dec 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth this amount money
I had some bad experiences during my stay at this hotel: The Wi-Fi signal was very poor in my room. I notified the desk and they promised to check but nothing has changed afterwards. The safe in the room was not working. The desk said they knew the problem but didn't offer any alternative solution to me. I had to carry all my valuable things with me all the time. There was a cooking oil smell in my room on the 2nd floor because of the restaurant on the basement floor. The breakfast was okay.
Stayed 2 nights in Sep 2023

4/10 Poor

Jon

Disliked: Cleanliness, staff & service
How not to treat a guest
I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Stayed 1 night in Nov 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes modernes Zimmer und sehr freundliches Personal.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christoph

Stayed 3 nights in Nov 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Stayed 3 nights in Oct 2024

6/10 Okay

Hansi

Liked: Cleanliness, property conditions & facilities, room comfort
Coole Location mit zu coolen MA
Die Lage ist mehr als passend innerhalb der Hafencity, um auch den Rest der Stadt zu erleben. Ob man jetzt am Empfang geduzt werden muss, bleibt ja jedem selbst überlassen, das zu erwidern oder zu ändern, aber wenn eine Belastung auf der Kreditkarte fehlerhaft ist, möchte ich doch etwas Empathie erhalten und eine Lösung finden! Es sind nicht immer die Anderen (in diesem Fall der Vermittler, das Buchungsportal oder der Kollege:(). Beim Frühstück sind wir hingegen von sehr sympathischen Servicekräften begleitet worden. Die Einrichtung entspricht dem avisierten Industriedesign und versprüht mit vielen Kleinigkeiten (Emaillebecher, Wärmflasche und Schlafschaf) echten Charme.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super! Personal, Zimmer, Frühstück top. Wir kommen gerne wieder.
Stayed 2 nights in Oct 2024

8/10 Good

Henrik Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel
Sjovt og spændende hotel. Ideel beliggenhed, hvis man skal se alle attraktionerne på “krydderi øerne”
Stayed 1 night in Oct 2024

10/10 Excellent

Christian P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Hilke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einziger Mini Kritikpunkt, das Licht im Bad könnte heller sein. Das Hotel liegt super zentral, Busverbindung direkt vor dem Hotel, S-Bahn ca 200m entfernt.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jørgen Kunter

Stayed 1 night in Sep 2024

6/10 Okay

Benny

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Markus

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in het geheel alles goed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024