At The Naini Retreat, Nainital, you can look forward to a coffee shop/cafe, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
Free self parking
Laundry services, tour/ticket assistance, and barbecue grills
A banquet hall, concierge services, and smoke-free premises
Room features
All 52 rooms offer amenities such as free WiFi, safes, and room service.
Other amenities include:
Wardrobes/closets, cable channels, and heating
Awards and affiliations
The property is a member of Heritage Hotels of India.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Arcade/game room
Billiards/pool table
Full-service spa
Family friendly
Arcade/game room
Laundry facilities
Conveniences
Banquet hall
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business center
Conference center
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Spa
Massages
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
30 stairs to reach property
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Entertainment
Cable/satellite channels
More
Safe
Slippers
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
This property is located in a restricted traffic zone. Guests driving to the property must present a copy of their booking confirmation to authorities at the check post; only guests booked at properties with parking facilities are permitted to drive into the restricted area.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Property is also known as
Naini Retreat
Naini Retreat Hotel
Naini Retreat Hotel Nainital
The Naini Retreat Hotel Nainital
Naini Retreat Hotel Nainital
The Naini Retreat
The Naini Retreat, Nainital Hotel
The Naini Retreat, Nainital Nainital
The Naini Retreat, Nainital Hotel Nainital
The Naini Retreat Nainital ( by Leisure Hotels )
Frequently asked questions
Is The Naini Retreat, Nainital pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Naini Retreat, Nainital?
Self parking is free at this property.
What time is check-in at The Naini Retreat, Nainital?
Check-in start time: 1:00 PM; Check-in end time: midnight.
What time is check-out at The Naini Retreat, Nainital?
Check-out is at 11 AM.
Where is The Naini Retreat, Nainital located?
Situated in a shopping district, this spa hotel is within a 5-minute walk of Thandi Road and Nainital Lake. Naina Devi Temple and Mall Road are also within 5 minutes.
The Naini Retreat, Nainital Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Best location in nainital. This hotel is a palace which has been renovated as a hotel. You get a very nice view of naini lake and the surroundings. And their breakfast buffet is also amazing.
The Naini Retreat has a cozy exclusivity with great food options. Worth stay with family. The only issue is the hiking required to & fro from hotel. Difficult for elderly
I am a 72-year-old American male who visited India solo. I spent five nights at the Naini Retreat. This is a first class hotel-the room with a balcony view was outstanding and the breakfast meal, which was included in my room cost, was wonderful. The lake is a 10 minute walk away down a steep hill; the hotel offers courtesy car services if requested. The staff went the extra mile to make my stay as enjoyable as possible. Highly recommend this hotel - Really glad I stayed there
The hotel does not mention that it is difficult to access. It has no lifts. There are too many internal and external stairs in the building which made it difficult to get around. My mother fell one time and hurt her knee. I had to help her when we wanted to go for meals or outside. In total there were 4 different staircases to access our room. The room was in the annexe building and was damp. The bedding was damp and even the clothing in the suitcase became damp. We were so disappointed as we had expected some sort of view but the window in the room had frosted glass. The room was also very dark and even with all the lights on it was pretty dark. There was no hot water and the ac did not work. The hotel did not provide any information at check in such as that they had a complimentary taxi or afternoon tea. We asked a staff member about going to the town who pointed to some steep steps to reach the town. Also at check out they could have mentioned that due to rain our flight may be cancelled. We could instead have taken a taxi from the hotel back to Delhi.
I would never ever consider staying in this property again and recommend the same to others travelling to Nainital . This heritage property does afford very scenic view but is poorly maintained. I stayed at Naini Retreat from 26th to 28th Jun for two nights, booking a family suite for 04 guests. I was charged Rs. 50,121 i.e Approx. USD 725 and paid Rs.32,532 upfront on hotels.com(balance of Rs. 17589.00 adjusted from my accumulated one free night). Most horrific part being that I was not even provided the accommodation as shown in the hotels.com site.Is it a case of cheating ? Money spent having gone down the drain.Much as I would like to forget this experience, I am still writing this for benefit of others.
Overall a good property located at a height having a good view, greenary & flowers around.
Word of advise: Park your car in the Nainital Parking Area & ask for a pick-up from the hotel as it’s at quite good height & it’s risky to drive.
For youngsters, this could be one of the best properties to stay but for elders, you need to think as there is good amount of walk applicable on stairs & overall.
Overall stay was very nice & enjoyable.
At evening, there is arrangement of LIVE music & borne fire with-in the resort so lively atmosphere is created for vacation.
Location is nice.
Food is good.
Overall ambience is quite nice.
Good hotel as long as you don’t mind so many steps
Not good for disabled people lots of stairs to climb no facilities for them to go up and down
Moez
8/10 Good
Verified traveler
18 March 2018
Liked: Cleanliness, staff & service, room comfort
Beautiful grounds away from the crowds
Great facility. Helpful staff. Live singer in the evening. But when we were there, no internet in room and they had trouble with international news channels on TV.
Very good hotel with very good service and exceptionally good food . Our room was upgraded but the room we booked for was a bigger room as to what we got . The staff were helpful and courteous .