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Sheraton Haikou Hotel

4.5 star property
Elegant beach hotel and outdoor pool

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Photo gallery for Sheraton Haikou Hotel

Exterior
Reception
Room, 2 Twin Beds, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Parking included
The current price is SAR 289
SAR 337 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony | Premium bedding, down comforters, free minibar items, in-room safe

Family Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Ocean View

Superior Room, 2 Twin Beds, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Superior Room, 2 Twin Beds, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony, Ocean View

Room, 2 Twin Beds, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Twin Beds, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed, Balcony, Ocean View

Grand Suite, 1 King Bed, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Grand Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 132 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View

Premier Suite, 1 Bedroom, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Premier Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 176 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Ocean View

Family Suite, 2 Bedrooms, Balcony, Ocean View | Living room | 42-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 131 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Presidential Suite, Multiple Beds, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 352 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony, Garden View

Room, 2 Twin Beds, Balcony, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Haikou Marriott Hotel

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
8.2 out of 10, Very Good, (49)
The price is SAR 325
SAR 379 total
includes taxes & fees
25 Feb - 26 Feb
Haikou Marriott Hotel

About the neighborhood

Map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Holiday Beach - 14 min walk
  • Hainan International Convention and Exhibition Center - 4 min drive
  • Hainan West Coast Golf Course - 7 min drive
  • Meishi Mayflower International Golf Club - 8 min drive
  • Haikou Arcade Street - 18 min drive

Getting around

  • Haikou (HAK-Meilan Intl.) - 45 min drive

Restaurants

  • ‪相约酒吧 - ‬7 min drive
  • ‪珍妮酒吧鱼庄 - ‬5 min drive
  • ‪向红大酒店 - ‬7 min drive
  • ‪优拉休闲吧连锁 - ‬7 min drive
  • ‪一元小食 - ‬8 min drive

About this property

Sheraton Haikou Hotel

Luxury family-friendly hotel near Holiday Beach
Located close to Hainan International Convention and Exhibition Center, Sheraton Haikou Hotel provides a grocery/convenience store, a terrace, and a shopping mall on site. For some rest and relaxation, visit the 6 hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Enjoy the gym, as well as activities like basketball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and bike rentals
  • Hot springs on site, express check-out, and express check-in
Room features
All 341 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Recycling and LED light bulbs
  • Rainfall showers, shower/tub combinations, and free toiletries
  • 42-inch HDTVs with satellite channels
  • Balconies, separate dining areas, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request, at scheduled times
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 182 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Breeze
  • Jade
  • &More by sheraton

Things to do

  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Hot springs
  • Outdoor pool
  • Playground
  • Shopping mall
  • Shopping

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (16146 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • 6 hot springs
  • Hot springs open from 8:00 AM - 10:00 PM
  • Hot springs water temperature (Fahrenheit) - 104

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 182 per person
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haikou Resort
Haikou Sheraton
Haikou Sheraton Resort
Sheraton Haikou
Sheraton Haikou Resort
Sheraton Resort Haikou
Sheraton Haikou Hotel Haikou
Sheraton Haikou Resort Hainan, China
Sheraton Haikou Hotel Hainan China
Sheraton Haikou Hotel Hotel
Sheraton Haikou Hotel Haikou
Sheraton Haikou Hotel Hotel Haikou

Frequently asked questions

Does Sheraton Haikou Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Sheraton Haikou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Haikou Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Haikou Hotel?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Haikou Hotel?

Check-out is at noon.

Where is Sheraton Haikou Hotel located?

Offering direct access to the beach, this Xiuying hotel is on the boardwalk/promenade and within 3 mi (5 km) of Holiday Beach and Hainan International Convention and Exhibition Center.

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Sheraton Haikou Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 37 reviews
Rating 8 - Good. 14 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely resort atmosphere!!
Stayed 4 nights in Jan 2025

2/10 Terrible

Kamili

Stayed 5 nights in Sep 2024

6/10 Okay

Jing

Stayed 1 night in Jan 2023

8/10 Good

christian

Liked: Cleanliness, property conditions & facilities, room comfort
Limite pour avoir des informations.
Stayed 3 nights in Oct 2021

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Haikou
Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Stayed 4 nights in Sep 2021

8/10 Good

HaoHsin

Liked: Cleanliness, staff & service, room comfort
房间隔音较差。
Stayed 1 night in Jan 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed here for business
The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去看花花演唱會選了這家，很漂亮的酒店
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
little bit disappointed for the chain of Sheraton
well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
View from the terrace.
Stayed 3 nights in Sep 2019

8/10 Good

Peiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Adem

Liked: Cleanliness, staff & service, room comfort
sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.
Stayed 2 nights in Apr 2019

10/10 Excellent

See Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泳池太捧了
很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！
Stayed 1 night in Dec 2018

2/10 Terrible

Steve

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Spacious building, beautiful hallway, nice beach, beautiful street!
Stayed 2 nights in Nov 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Zur Zeit Renovierungsarbeiten, unerttäglich laut
Laut und stinkend, wenig Essensangebot da kaum belegt, können wir Geld zurückfordern, hab Ihnen sofort berichtet, aber bisher keine Antwort
This review was submitted before 2018 and has not been verified.

8/10 Good

NAM TIEN

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Umar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delightful stay
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Yat ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

KELLY, HONG KONG

Liked: Cleanliness, staff & service, room comfort
NICE HOTEL CLOSE TO BEACH
I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....
This review was submitted before 2018 and has not been verified.

8/10 Good

Wing

Liked: Cleanliness, staff & service, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

giant, HK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room condition is really bad!
No air-cond and central maintenance is really bad with smelly air, like urine with amonia smell.（＞^＜）This is the worse one among all my SHERATON stay. No need to consider!