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Grand Hotel Haikou (Managed by Accor)

4.5 star property
Elegant beach hotel and outdoor pool

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Photo gallery for Grand Hotel Haikou (Managed by Accor)

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Exterior
Exterior
Lobby
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
The current price is SAR 228
SAR 265 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Superior Room, 2 Twin Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 2 Twin Beds, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2-bed Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Elegant Sea-view Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Elegant Sea-view Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea-view Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Sea-view Suite

  • Sleeps 3
  • 1 King Bed

View all photos for 180° Panoramic Double Bed Room

Hypo-allergenic bedding, minibar, in-room safe, desk

180° Panoramic Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea-view Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Sea-view Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Sea-view Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Sea-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Elegant Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Elegant Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Sea-view Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Sea-view Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Family Friendly Queen Room - Sea-View

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Friendly Queen Room - Sea-View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Sea-view Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Sea-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Sea-view Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Sea-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly 2 Bed Room - Sea-View

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Friendly 2 Bed Room - Sea-View

  • Sleeps 2
  • 2 Twin Beds

View all photos for 180° Panoramic Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

180° Panoramic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Sea-view Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Sea-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Elegant 2-bed Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Elegant 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Sea-view Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Sea-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Sea-view Interconnecting Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Sea-view Interconnecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

Exterior

Hilton Haikou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, (111)
The price is SAR 290
SAR 338 total
includes taxes & fees
24 Feb - 25 Feb
Hilton Haikou

About the neighborhood

Map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Hainan International Convention and Exhibition Center - 2 min drive
  • Holiday Beach - 4 min drive
  • Hainan West Coast Golf Course - 6 min drive
  • Meishi Mayflower International Golf Club - 7 min drive
  • Haikou Arcade Street - 17 min drive

Getting around

  • Haikou (HAK-Meilan Intl.) - 44 min drive

Restaurants

  • ‪珍妮酒吧鱼庄 - ‬4 min drive
  • ‪向红大酒店 - ‬6 min drive
  • ‪如意茶店 - ‬7 min drive
  • ‪一元小食 - ‬7 min drive
  • ‪江浙汇 - ‬4 min drive

About this property

Grand Hotel Haikou (Managed by Accor)

Luxury family-friendly hotel near Holiday Beach
Located close to Hainan West Coast Golf Course, Grand Hotel Haikou (Managed by Accor) provides an adjacent golf course, a poolside bar, and a terrace. Treat yourself to hydrotherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and hot springs on site
  • An outdoor tennis court, an electric car charging station, and express check-out
Room features
All 320 rooms feature comforts such as 24-hour room service and furnished balconies, as well as perks like pillow menus and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free covered self parking on site
  • Electric car charging station on site
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 150-150 for adults and CNY 90-150 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Shang Palace
  • Cafe Kool

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (26146 square feet of space)
  • Meeting rooms - 6611

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults, and CNY 90 to 150 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Haikou Managed By Accor Haikou
Grand Hotel Haikou (Managed by Accor) Hotel
Grand Hotel Haikou (Managed by Accor) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou)
Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Frequently asked questions

Does Grand Hotel Haikou (Managed by Accor) have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 6:00 AM–11:00 PM.

Is Grand Hotel Haikou (Managed by Accor) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Haikou (Managed by Accor)?

Self parking is free at this property.

What time is check-in at Grand Hotel Haikou (Managed by Accor)?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel Haikou (Managed by Accor)?

Check-out is at noon.

Does Grand Hotel Haikou (Managed by Accor) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Grand Hotel Haikou (Managed by Accor) located?

Offering direct access to the beach, this Xiuying hotel is next to a golf course, 2 mi (3.2 km) from Holiday Beach, and within 6 mi (10 km) of Hainan West Coast Golf Course and Meishi Mayflower International Golf Club. Haikou Arcade Street and Huoshankou National Geopark are also within 12 mi (20 km).

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Grand Hotel Haikou (Managed by Accor) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 61 reviews
Rating 8 - Good. 22 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 4 nights in Jun 2024

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
标准的老派星级酒店
整体来说还是很不错的
Stayed 2 nights in Apr 2022

6/10 Okay

eizo

Disliked: Property conditions & facilities
设备很旧服务也差
虽然是五星级酒店，但是这边餐厅的经理（穿黑色上衣和黑色短裙的）服务态度超级不好，这次的体验感超级不舒服。
电视机很老很小
Stayed 1 night in Jan 2022

8/10 Good

eizo

Liked: Cleanliness, staff & service
設備が古い
設備はとても古い。テレビはとても小さく古いタイプ。周辺の環境も悪く食事に行くのも大変困る場所。清掃係の王小丽さんはすごく丁寧に清掃してくれた事が救い。
Stayed 1 night in Dec 2021

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with sea views
The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020

10/10 Excellent

ZHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好酒店
很好的住宿体验
Stayed 1 night in May 2020

8/10 Good

Qiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
很好
Stayed 1 night in Nov 2019

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好棒啊
好棒
Stayed 1 night in Nov 2019

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太棒了
很棒
Stayed 1 night in Nov 2019

10/10 Excellent

SHIN YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
基本上員工態度不錯。 床間乾淨度還可。但房間有一陣酸宿味，後來開陽台門之後就有改善。但關後又發出。同時房間的裝修都點舊及殘。
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stunning hotel but service is lacking
Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间整洁，风景好，服务好
优点： 1.房间大（50平米），有个大阳台，面对大海，风景一流 2.酒店设施好，比较新，房间带浴缸和淋浴间 3.服务好，入住快 4.房间整洁，床铺舒服，布局合理 5.酒店对着大海方向有一个小沙滩，可以下海游泳 缺点： 离市区有点距离，附近没啥吃的，海口打车还真是贵
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

IN SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Kheng Hiang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property next to the beach
Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Stayed 6 nights in Feb 2019

8/10 Good

HaoHsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近没有好餐厅
Stayed 1 night in Jan 2019

8/10 Good

James, Harbin, CN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the class of Shangri-La you would expect
Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
Stayed 1 night in Jan 2019

8/10 Good

Eric, paris

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Stayed 1 night in Aug 2018