Arrived and not a soul in the office. I called the number listed and thankfully she answered. Drove up to my cabin , which I found out upon arrival was self check-in. Stayed in the Hemingway Cabin. Room is clean, however just before bed, I Found an earwig in the bathroom crawling on the toilet. Had I told my 10yo daughter, she would not have slept in the room. The bed is TOO firm. Every time you rollover (move), it squeaks. There’s a private hot tub/pool on deck but not usable, due to It is filthy with dirt. Website says “family friendly playground”. We walked around the premises & there is NO playground (except this pink baby swing tucked away behind a fence. Wouldn’t know it was there had we not been nosy to see what was around us). Shower is SMALL. If you are a larger person, forget about showering here. I am not overly large and I had a hard time. They provide a few small bars of soap and a packet of shampoo. Our time here, we spent swimming at 1000 springs resort (indoor pool), took pictures of the many waterfalls (thousand springs & Ritter island), and sat by the creek for several hours that is just by our cabin. Best part of our stay at the cabin IS the creek and watching the gophers swim.