Grand Halong Hotel

3.5 star property
Ha Long hotel in Bai Chay with free valet parking and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Halong Hotel

Interior
Front of property
Exterior
Outdoor pool
Deluxe Room, Sea View | Living area | 32-inch LCD TV with cable channels, TV

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Room, Sea View

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Designer toiletries
Minibar
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Designer toiletries
Minibar
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Grand Suite, Sea View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Designer toiletries
Shower/tub combination
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Ha Long road, Bai Chay, Ha Long, Quang Ninh

What's nearby

  • Sun World Ha Long Park - 2 min walk - 0.2 km
  • Queen Cable Car - 8 min walk - 0.7 km
  • Bai Chay Beach - 14 min walk - 1.2 km
  • Ha Long International Cruise Port - 19 min walk - 1.6 km
  • Halong Bay Marina - 7 min drive - 7.0 km

Getting around

  • Cai Lan Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 137 min drive

Restaurants

  • ‪Papa‘s BBQ - ‬6 min walk
  • ‪Cong Ca Phe - ‬3 min walk
  • ‪Good Café - ‬5 min walk
  • ‪H Club - 奇美黑场 - ‬6 min walk
  • ‪Typhoon Water Park Sunworld Hạ Long - ‬6 min walk

About this property

Grand Halong Hotel

Hotel near Halong Bay Marina
At Grand Halong Hotel, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, Grand, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), meeting rooms, and concierge services
  • Luggage storage, tour/ticket assistance, and wedding services
Room features
All 113 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Grand

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 12

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Halong Hotel
Grand Halong
Hotel Grand Halong Hotel Ha Long
Ha Long Grand Halong Hotel Hotel
Hotel Grand Halong Hotel
Grand Halong Hotel Ha Long
Grand Hotel
Grand
Grand Halong Hotel Hotel
Grand Halong Hotel Ha Long
Grand Halong Hotel Hotel Ha Long

Frequently asked questions

Does Grand Halong Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Halong Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Halong Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Grand Halong Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Grand Halong Hotel?

Check-out is at 11:30 AM.

Does Grand Halong Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle fee applies.

Where is Grand Halong Hotel located?

Located in Bai Chay, this hotel is within a 10-minute walk of Sun World Ha Long Park and Queen Cable Car. Sun Square and Bai Chay Beach are also within 15 minutes.

Grand Halong Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Linn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The worst hotel I have ever been to!
Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After one hour, when the wedding party had left, we were welcome into the restaurant to eat. It was dirty everywhere from the party and the staff was cleaning and shouting to each other. When we finally got out food, we found black hair in BOTH of our foods… One other day, the breakfast buffet was supposed to start at 06:00, bur when my friend arrived at the restaurant nothing was there! She went back to the room and them down again a bit after 07:00, and still nothing was there. The staff told her she could get friend rice and dessert (for breakfast???), and that the buffet was not available that day because there were so few guests. After fighting with the reception, she got them to take out some omelets, bread, marmalade and watermelon. We talked to the manager on the phone, but after interrupting us multiple times, she refused to give us any more discount than 10% and hung up on us. We have never been so disrespectfully treated in our whole lives! Never stay at this hotel!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great.
Stayed 2 nights in Apr 2019

8/10 Good

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Julia, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Needs time to settle in
Aircon died, and they moved us from room to room at 5am and it seemed there was a bigger problem than just the units on our floor. They were trying to be helpful, but it wasnt happening. They shouldve dealt with it better. Its a brand new hotel, still need some character and time to settle in. Im sure in a year or two it will be a lot better

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
The hotel had great facilities and amenities. It is in a great location.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star maybe a 2 star
Hard beds , bad freafast , rooms not clean , staff speaks no English

2/10 Terrible

Ashwin, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad hotel.. Please do not bother booking here.
We had thre most memorable experience at all of the hotel's prior to arriving at Grang Halong hotel. Firstly the hotel seemed very deserted. They were working at less than less half their staff strength. Very dilapidated rooms and bad attitude of the staff. Breakfast was so bad that I have no words to explain. The food looked just. Very stale. I suggest rather sink on a junk boat in Halong bay then live on this ramshackled hotel.

8/10 Good

Teru

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
コンセントがほとんどないので、充電が大変だった
Stayed 1 night in Aug 2019

8/10 Good

민우

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔후기
버스터미널과도 거리가 멀지않고 바로 앞에 야시장도 있어서 좋은 숙박 위치라고 생각합니다.
Stayed 1 night in Feb 2018

10/10 Excellent

youngchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체적으로 만족합니다.. 그런데 욕조 물나오는것이 고정되 있어 샤워할때 무척 불편했음
Stayed 2 nights in Sep 2017

8/10 Good

Camilla Aia

Liked: Cleanliness, staff & service, room comfort
Ældre hotel i område i udvikling
Hotellet er ikke helt nyt, men mere end tilstrækkeligt. Området i øjeblikket i rivende udvikling og er en stor turistattraktion for vietnameserne (kæmpe forlystelsespark).
Stayed 1 night in Jul 2017