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"Customer service and hospitality were excellent! Since the hotel was also connected to the mall, it was easy for us to find dining options and shopping. "

"The staff were welcoming and friendly. The room is well located, clean and spacious. We had a great experience. "

"We booked two rooms in early Feb 2025 and the stay was wonderful. The staff were very helpful, especially Ms Melati who has been very patience with all our queries and requests. The buffet spread and the coffee at the hotel cafe were fabulous. The location was conveniently located near a mall with cinema and Starbucks. We missed using the nice swimming pool at the hotel. "

"The Langham Hotel Jakarta is located in a fantastic position - close to shopping, dining and sporting precincts. The staff were all fantastic and special mention to Arana at the front desk, Fauzy the Sous Chef and Aurel @ Tom’s Restaurant. They all made our stay extra special. Highly recommended! "

"Excellent hotel and super fair for the price. "

"An Absolute Gem in Jakarta – Exceptional Experience! This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service. My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions. The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious. The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient. One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!"

"Great place to stay. Excellent service"

"Love it "

"Whole front desk staffs are amazingly pleasant and make us welcome to a home. The hotel manager Fandi and Esti are great assets and they listen and obliged. Good location, clean and tidy. Will return to stay"