Shangri-La Guilin

5.0 star property
Luxury Guilin hotel in Qixing with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Guilin

Indoor pool, seasonal outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 32 of 32 rooms

Horizon, Room, 2 Twin Beds, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • City view
  • Sleeps 3
  • 2 Twin Beds

Terrace Mountain View Room, 2 Single Beds

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon, Room, 2 Twin Beds, River View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • River view
  • Sleeps 3
  • 2 Twin Beds

Horizon, Room, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 1 King Bed

Horizon, Room, 1 King Bed, River View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • River view
  • Sleeps 3
  • 1 King Bed

Terrace Mountain View Room, 1 King Bed

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Lulu Theme Deluxe Tent Room

  • Sleeps 2
  • 1 King Bed

Horizon King

  • Sleeps 2
  • 1 King Bed

Terrace Room - Mountain-View (Double Bed) (Balcony)

  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Deluxe Rive View Twin

  • Sleeps 2
  • 2 Twin Beds

Two Deluxe Rooms Inter-Connecting

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Horizon River View King

  • Sleeps 2
  • 1 King Bed

Terrace Room - Mountain-View (2 Beds) (Balcony)

  • Sleeps 2
  • 2 Twin Beds

Lulu Theme Balcony Garden Family Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 2
  • 1 King Bed

Lulu Theme Deluxe Family Room

  • Sleeps 2
  • 1 King Bed

Executive Double Suite

  • Sleeps 2
  • 1 King Bed

Horizon River View Twin

  • Sleeps 2
  • 2 Twin Beds

Featured Suite

  • Sleeps 2
  • 1 King Bed

Horizon Twin

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004

What's nearby

  • Mulong Lake - 18 min walk
  • Lijiang Folk Customs Garden - 2 min drive
  • Seven-Star Park - 5 min drive
  • Guilin University of Electronic Technology - 6 min drive
  • Elephant Trunk Hill - 7 min drive

Getting around

  • Guilin North Railway Station - 10 min drive
  • Guilin (KWL-Liangjiang Intl.) - 41 min drive

Restaurants

  • ‪福鑫鱼庄 - ‬6 min walk
  • ‪茶源居茶行 - ‬4 min walk
  • ‪桂林迥龙山宾馆 - ‬5 min walk
  • ‪旧时光咖啡店 - ‬5 min walk
  • ‪桂林米粉北极广场店 - ‬4 min walk

About this property

Shangri-La Guilin

Luxury family-friendly hotel located in Qixing
A poolside bar, a coffee shop/cafe, and a garden are just a few of the amenities provided at Shangri-La Guilin. Indulge in a body treatment, a massage, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Fitness classes are offered at the health club; the property also has a playground, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and extended parking
  • Express check-out, babysitting (surcharge), and a computer station
Room features
All 439 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • 37-inch HDTVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 141 for adults and CNY 141 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Li Cafe
  • Shang Palace
  • U Bar
  • Lobby Lounge

Things to do

  • Fitness classes
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free supervised childcare
  • Indoor pool
  • In-room child care (surcharge)
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 60
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 141 for adults and CNY 141 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin

Frequently asked questions

Does Shangri-La Guilin have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is Shangri-La Guilin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Guilin?

Self parking is free at this property.

What time is check-in at Shangri-La Guilin?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Shangri-La Guilin?

Check-out is at noon.

Where is Shangri-La Guilin located?

This family-friendly Guilin hotel is located on the riverwalk, within 2 mi (3 km) of Mulong Lake, Lijiang Folk Customs Garden, and Wanda Plaza Diecai Guilin. Guilin Taohua River and Guilin Jiefang Bridge are also within 3 mi (5 km).

Shangri-La Guilin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 281 reviews" "
Rating 8 - Good. 69 out of 281 reviews" "
Rating 6 - Okay. 24 out of 281 reviews" "
Rating 4 - Poor. 7 out of 281 reviews" "
Rating 2 - Terrible. 1 out of 281 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geisy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sorcha

Stayed 1 night in May 2024

10/10 Excellent

thierry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and no hassle
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

8/10 Good

Lai Shu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Stayed 3 nights in Sep 2023

10/10 Excellent

Xia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service. Nice breakfast with variety of options.
Stayed 4 nights in Jun 2023

8/10 Good

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and in good location. Highly recommended for a short stay.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun time
Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Breakfast
Stayed 2 nights in Oct 2019

10/10 Excellent

Withbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, beautiful room. Great staff perfect service
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Grainne, Foshan

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
By far the poorest Shangri La that I have ever stayed in, also full of construction. Entertainment in the evening was excellent, however.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Aug 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

dod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Check in was excellent. My room was spotlessly clean and very well appointed. The view was amazing. The staff at the hotel were first class, courteous, faultlessly polite and extremely efficient. I would have liked to have stayed longer and will surely be back
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated, combining Chinese style motifs with Western comfort. Spacious room and bathroom. Comfortable bed. The hotel picked us up in a transfer van. The trunk perfectly fit 5 carryon suitcases and a few soft bags. He was waiting with a sign just as promised.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residing in Beautiful Guilin, Guangxi, the staff endeavoured to my my partners birthday special. I am very thankful and happy about that. Also, the Shang Palace, Chinese restaurant on the group floor was excellent and we visited every night to enjoy nice clean Chinese cuisine.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Annie, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and the hotel was sparkling clean. Also a great location.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay at the Shangri-La Hotel in Guilin very much. The hotel is located right next to the river and the river views (particularly at sunset) were breathtaking. It is located a bit outside of the center of town, but within walking distance (along the river) or a short taxi ride away. While the hotel seemed to be quite full - it seemed empty at the same time. That is both a compliment and a critique - as it was quite tranquil, but also a few areas seemed to be either closed or not in operation. Overall, we would readily stay at this hotel again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019