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"The service staff at the front desk welcomed me with warmth, and every team member I interacted with—including the security officer, front desk staff, and room attendants—demonstrated exceptional courtesy, attentiveness, and professionalism in addressing my needs. Although the hotel does not provide an airport shuttle service, they went above and beyond by arranging a Grab ride on my behalf, enabling me to conveniently pay the driver in cash upon arrival at the airport."

"great stay"

"Very good hotel"

"Excellent location nice Hotel good service "

"Amazing Jag at concierge desk was very helpful As were all the staff"

"All perfect. The only minor thing i would like would there to be some form of 24 hour options for in room dining, even if its a few things."

"Helpful staff and clean property. "

"Always happy to be back in New Coast Hotel! The staff at this hotel went above and beyond to make our stay enjoyable. Everyone was so friendly and attentive! Hotel is well located and just a stone's throw away (3-min walk) from Robinson mall offering restaurants, cafes, bakeries, a well-stocked supermarket, movie theatre, beauty parlour, bookstore...you name it, they have it! "

"Such an amazing hotel and above all else the staff! The entire staff provided a high level of professionalism and was always courteous and extremely friendly and respectful. They definitely demonstrated what hotels should strive for. I will without question be coming back to this hotel the next time I’m back in town!!"