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"Nice hotel"

"Of all the hotels in Canada , Usa and europe ive stayed at this one is the best of them "

"Fantastic customer service! Great room! Thank you."

"This was my second time staying here and I was quite disappointed. Immediately when coming in we noticed how there was only one chair in front of the TV, meaning that only one of us could sit there to watch it which is a strange set up as previously I had a sofa there for 2. Moving on to the bathroom, although this was quite clean, the shower doors did not prevent any water leaking from the shower when in use. Every day we ended up with a big puddle outside the shower and then a soaking foot towel as the silicone at the bottom didn’t connect to the adjoining wall. Finally, the noise. It is completely understandable that on the weekend noise levels may be slightly louder. However, I was not under the impression that we would be able to hear all of the music way into the night in addition to even being able to hear people inside of the bar underneath us. For the price that you pay to stay here, considering it is next to the Alex bar and above another one, some sound proofing wouldn’t be a bad idea."

"New place room is big "

"Staff very helpful "

"A truly beautiful hotel, all details thought of and well managed - such as a bed side light switch which turns off ALL lights. How many times have you had to run around a hotel room trying to turn off all lights including the decorative ones? The place oozes class and its spa is lovely."

"It is a great place to stay. We took advantage of the hotel bike rentals, which allowed us to explore the city. The hotel staff was very friendly and accommodating. "

"Thank you for a great stay"