4/10 Poor
Gemma G.
5 June 2024
Liked: Check-in, location, listing accuracy
Disliked: Communication
Inadequate pluming and an ant problem, but a beautiful house in a lovely area.
This is a beautiful house in a great area. We did eventually enjoy our stay.
However, within a short time of checking into the house, the downstairs toilet off the kitchen became blocked having only had very light use. The plumbing was making some strange bubbling noises also. We informed the hosts who said they would come the following day. Later that evening however, a bath draining from upstairs caused the toilet to overflow and spread across the bathroom and kitchen floor. We contacted the hosts immediately and Marc came quickly to assess the situation. He worked on unblocking the septic tank and arranged for it to be drained the following day, which was great. However we had no help in the cleaning nor was any adequate cleaning equipment supplied, just two very inabsorbent cloths, some floor cleaner, an additional bucket and a single pair of gloves. Despite us suggesting it the following morning, no professional clean of the contaminated kitchen floor was undertaken. We cleaned as best we could with what we were given but remained nervous of any subsequent flushing, baths or showers for our entire stay.
I’d like to also say that there was a big ant problem during our stay, despite being very careful not to leave food out. There seemed to be an ant nest in the door of the dish washer, but also strangely a huge amount around and on our bed upstairs.
So it was a mixed stay of good and bad. But it is a nice house. Just perhaps inadequate plumbing.
Gemma G.
Stayed 6 nights in May 2024