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Hotel Santa Cruz

3.0 star property
Get your game on at the poolside bar after hitting the slopes or competing on our tennis courts. Challenge friends to billiards by night and enjoy a delicious Regional cuisine dinner.

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Photo gallery for Hotel Santa Cruz

Outdoor pool
Exterior detail
Bar (on property)
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Bungalow (2 adults)

Bungalow (2 adults) | In-room safe, iron/ironing board, rollaway beds, free WiFi

Bungalow (2 adults)

Highlights

Balcony
Air conditioning
Heating
TV
Private bathroom
Bidet
Cable channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Triple Room

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Bungalow (3 adults)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Bungalow (3 adults)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room (2 adults)

Twin Room (2 adults) | In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room (2 adults)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (2 adults and 1 child)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children) | In-room safe, iron/ironing board, rollaway beds, free WiFi

Quadruple Room (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

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About the neighborhood

Map
Carretera Sierra Nevada, km 22, Guejar Sierra, Granada, 18196

What's nearby

  • Sierra Nevada Ski Resort - 11 min drive
  • Sierra Nevada Chairlift - 12 min drive
  • Calle Gran Via de Colon - 28 min drive
  • Alhambra - 30 min drive
  • Granada Cathedral - 30 min drive

Getting around

  • Granada (YJG-Granada Train Station) - 42 min drive
  • Granada (GRX-Federico Garcia Lorca) - 47 min drive

Restaurants

  • ‪Hotel Mesón Casa Guillermo - ‬16 min drive
  • ‪Cafetería Vertical - ‬11 min drive
  • ‪Pans & Company - ‬12 min drive
  • ‪Camping las Lomas - ‬17 min drive
  • ‪Restaurante Maitena - ‬18 min drive

About this property

Hotel Santa Cruz

Hotel in the mountains
Free breakfast, a poolside bar, and a terrace are just a few of the amenities provided at Hotel Santa Cruz. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access and a ski shuttle. The on-site Regional cuisine restaurant, Hotel restaurant, offers breakfast, lunch, and dinner. Enjoy onsite activities like basketball and volleyball. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Tennis courts, 1 meeting room, and tour/ticket assistance
  • Smoke-free premises, a billiards/pool table, and a vending machine
Room features
All 66 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • TVs with cable channels
  • Balconies, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free offsite parking within 66 ft
  • Ski shuttle (surcharge)

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Hotel restaurant
  • Cafeteria Snack-Bar

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Tour/ticket assistance

Business services

  • Conference space (2422 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 12 per day

Property payment types

Important information

Optional extras

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August

Property is also known as

Vita Cruz
Vita Santa Cruz
Vita Santa Cruz Guejar Sierra
Vita Santa Cruz Hotel
Vita Santa Cruz Hotel Guejar Sierra
Hotel Santa Cruz Guejar Sierra
Santa Cruz Guejar Sierra
Hotel Santa Cruz Hotel
Hotel Santa Cruz Guejar Sierra
Hotel Santa Cruz Hotel Guejar Sierra

Frequently asked questions

Does Hotel Santa Cruz have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santa Cruz pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Santa Cruz?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Santa Cruz?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hotel Santa Cruz?

Check-out is at noon.

Where is Hotel Santa Cruz located?

Located in the mountains, this ski-in/ski-out hotel in Guejar Sierra is within 9 mi (15 km) of Hoya de Pedraza Botanical Garden and Sierra Nevada Ski Resort and close to winter sports such as cross-country skiing and skiing lessons. Sierra Nevada Chairlift and Los Cahorros are also within 9 mi (15 km).

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Hotel Santa Cruz Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 54 reviews
Rating 8 - Good. 27 out of 54 reviews
Rating 6 - Okay. 13 out of 54 reviews
Rating 4 - Poor. 9 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
A nice stay in a basic hotel
The staff at the hotel were nice and helpful, giving us good advice on where was best to take our 3 year old. The buffet style food was ok, a little limited for choice though. The hotel was easily accessible from the main road and close enough to the ski slopes without being right in the centre of it all. The room itself was small and very basic, not what we were really expecting from the pictures on the website. It was fine for 1 or 2 nights but I wouldn’t want to stay any longer.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Nada en especial. Todo solo aceptable........,..,..............
Stayed 2 nights in Dec 2019

4/10 Poor

Angie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wifi malo, habitaciones sin nevera y sin secador, la calefacción no funcionaba, la tv se veía fatal. El personal lo mejor.
Stayed 3 nights in Dec 2019

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel but thin walls, so noisy.
Easy to find, plenty of parking, nice check-in, clean room & bathroom but very noisy, hearing all the noise from other guests in the hotel areas as well as their rooms. Good breakfast choice. No-one on reception when leaving at 8.30 and it wasn't clear what to do with the key, so I had to leave it on the desk.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de montaña ideal para familias
Stayed 2 nights in Apr 2019

8/10 Good

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena alternativa
Nos han alojado en el mont blanc por obras en el santa Cruz
Stayed 3 nights in Mar 2019

8/10 Good

Raúl, Gran Canaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El entorno es magnífico, en la montaña. A 9.5 km de la estación de esquí
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El entorno es magnífico, en la montaña, rodeado de vegetación
Stayed 5 nights in Mar 2019

6/10 Okay

Ari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 11 nights in Feb 2019

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No tenian agua caliente, no se tomaron la molestia de notificarlo, sino hasta que se ponia la queja en recepcion. Las fotos del hotel por la web no son nada parecidas a la realidad del hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Hotel 3 estrellas tirando a 2
Llevo muchísimos años quedandome en este hotel y en vez de ir a mejor va para atrás. Lo único que han remodelado el mobiliario del buffet ampliando un poco, muy poco, la oferta. Si queréis cenar paella ahí tenéis la novedad. La cena es de 20:00 a 22:30 cuando bajas a las 20:30 la mitad de las bandejas vacías, la reposición muy lenta. Y a las 21 un día ya habían cosas agotadas y que no reponían. Además que la calidad de lo que ponen deja mucho que desear. En el desayuno ha mejorado el café pero el zumo sigue siendo sirope de polvos. La calefaccion el primer día te asabas de calor y el último té helabas. La presión de agua en la ducha casi nula, si lo ponías hacia arriba no salía agua para hacerse una idea. Toallas con rotos del desgaste. En el bar tienes que estar avisando a recepción porque el camarero es el mismo que en el restaurante y va de un sitio a otro. En general mi opinión es que se le está cayendo una estrella y que deberían ponerse las pilas. Porque si los precios no bajan no debería bajar la calidad
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

4/10 Poor

Javier, Granada, guejar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo, mal comunicado, no recomendable
Mala experiencia, nada de lo contratado. No tiene aire acondicionado en todo el hotel, ni gimnasio, ni sauna, nada de lo contratado. Sucio y viejo.Mal comunicado. Limpieza cero. Mala experiencia.
Stayed 3 nights in Aug 2018

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia, el entorno es realmente bonito, y el hotel va en consonancia con el precio.

8/10 Good

Verified traveler

Liked: Room comfort

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bien. Pero falta mejorar.
Muy buenas vistas desde habitación pero creo que deberían reformar un poco las habitaciones debido a que algunas entra humedad y agua. Por lo demás muy amable y desayuno muy bueno.
Stayed 1 night in Mar 2018

8/10 Good

Jose Angel

Liked: Cleanliness, staff & service, room comfort
Hotel cómodo en entorno precioso
El entorno es muy bonito, llegue a las 22:30 y la atención fue correcta. El camino estaba despejado de nieve. La calefacción estaba funcionando y a temperatura correcta. Para mi la única pega es que la cama era muy incomoda por que se hundía por el centro. Pero lo recomiendo y repetiré
Stayed 1 night in Feb 2018

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort
För den ekonomiske
Dom flesta hotellen i Sierra Nevada är i slitet skick och Santa Cruz var absolut inget undantag. Eftersom hotellet inte ligger i själva skidorten utan drygt 6 km innan (fågelvägen) så är priset betydligt lägre vilket gör det till ett alternativ för den ekonomiske skidåkaren men inte för den som vill bo alldeles intill skidbackarna. Det erbjuds transfer till (09.00) och från (17.00) skidliften.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Verouderd hotel avondeten lauw & flauw
Bedden: te dunne matras, ontbijt is ok, avondeten ruime keuze mr vaak lauw en te weinig smaak
Stayed 4 nights in Feb 2018

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente, el lugar, las personas...
Stayed 3 nights in Jan 2018

8/10 Good

José Angel

Liked: Cleanliness, staff & service
Hotel económico en un entorno inigualable
Es justo lo que buscaba en ese momento. Entrada al hotel a las 22:30 debido al viaje., lo bueno es que la recepción es 24 horas. Ha pesar de haber nevado recientemente el acceso estaba libre de nieve. Lo único que me pareció algo incómodo fue la cama que hundía en el centro. La habitación y el hotel estaba a muy buena temperatura a pesar del clima bajo cero exterior. El desayuno es tipo buffet y me pareció muy correcto.
Stayed 1 night in Feb 2018

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018