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"Friendly staff, easy check in, clean room and good breakfast. Convenient location and close to the main bus station to catch bus tours. A Family Mart cross the hotel and a 7-11 close by. "

"The breakfast is very good. "

"It has great parking lot. The location is not around the busy heart of the city, and therefore if you want to visit the night market, you will have to drive or take a cab. The room Is spacious and clean. "

"Overall, great experience! Check in process was seamless and they even recommended a driver to take us around Taitung which ended up to be an excellent experience! The room was new and clean. The bathroom shower could use a little update. The grout was a little moldy. It was nice the hotel has a laundry room. Washing is free and you pay $50NTD to dry your clothes. The breakfast has mostly Taiwanese food which was great for me but my son would have preferred some western options. However, given this is a local hotel it’s understandable. They offered guests free shuttle service to the train station which was great! Overall, highly recommend this hotel!"

"Friendly service. Great amenities"

"We had a wonderful stay at the Gaya hotel!"

"Great hostel with clean modern facilities, cute common area, excellent location."

"parking lot is good."

"Great place, best staff ever."