fr reception-bellboy,none r professional,lacks o'business etiquette, english knowledge verypoor,non-stop harassing of guests (first by sending spies 2 watch on d opening of ea floor elevator,when a guest receives visitors in their room thinking that visitor might sleep in for d night w/o PAYING)room's small,old, dirty (w/cocroaches!) +smelly (full of smokes & poor ventilation!) walls r dilapidated&thin!impossible to sleep due to heavy smoke& noises frm another room) when guest receives a visitor,they nver stop knocking,ringing your door bell+room phone till you let them in, investigate&interrogate, ask repeatedly 4 their docs &will only stopped when they see some money.We paid for a twin bedroom but in bet our stay,a friend slept in fr day 2 & another on day3 & they charged us ludicrous price for xtra2 beds equivalent to paying another room of same size,no more space 2move w/4beds in a sml room!The mains were defective, sparking out tiny fires@130 a.m.!