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Chateau Star River Guangzhou Peninsula

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Guangzhou

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Photo gallery for Chateau Star River Guangzhou Peninsula

Front of property - evening/night
Indoor pool, outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, individually decorated
Indoor pool, outdoor pool, sun loungers
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Balcony
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45.1 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Room

Highlights

Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Bidet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite

Highlights

Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Premium bedding
Bidet
Bathrobes
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Chateau Room

Premium bedding, minibar, in-room safe, individually decorated

Chateau Room

Highlights

Balcony
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

3 restaurants, breakfast served

Sofitel Guangzhou Sunrich

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, (940)
The price is SAR 332
SAR 387 total
includes taxes & fees
23 Mar - 24 Mar
Sofitel Guangzhou Sunrich

About the neighborhood

Map
Shajiao Island, Panyu district, Guangzhou, Guangdong, 511430

What's nearby

  • Chimelong Water Park - 9 min drive - 7.9 km
  • Chimelong Paradise - 10 min drive - 8.5 km
  • Canton Fair Complex - 10 min drive - 11.3 km
  • Canton Tower - 11 min drive - 12.7 km
  • Guangdong Science Center - 13 min drive - 12.4 km

Getting around

  • Xiajiao Station - 5 min drive
  • Shiguanglu Station - 14 min drive
  • Foshan (FUO-Shadi) - 49 min drive

Restaurants

  • ‪金稻香酒家 - ‬5 min drive
  • ‪甜甜鲜果屋 - ‬12 min drive
  • ‪星河湾酒店国际公寓酒店中餐厅 - ‬12 min drive
  • ‪精通蒸品速食 - ‬13 min drive
  • ‪时代外滩 - ‬9 min walk

About this property

Chateau Star River Guangzhou Peninsula

Luxury family-friendly hotel near Chimelong Water Park
Consider a stay at Chateau Star River Guangzhou Peninsula and take advantage of a grocery/convenience store, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and a poolside location. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an indoor tennis court
  • Coffee/tea in the lobby, an elevator, and meeting rooms
Room features
All 101 individually decorated rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip train station shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • E-cafe
  • Always Cantonese
  • Lobby Bar

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting services
  • Free cribs/infant beds
  • Free theme park shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Haiyi Peninsula
Chateau Star River Haiyi Peninsula Guangzhou
Chateau Star River Haiyi Peninsula Hotel
Chateau Star River Haiyi Peninsula Hotel Guangzhou
Chateau Star River Guangzhou Peninsula Hotel
Chateau Star River Peninsula Hotel
Chateau Star River Guangzhou Peninsula
Chateau Star River Peninsula
Chateau Star River Guangzhou Peninsula Hotel
Chateau Star River Guangzhou Peninsula Guangzhou
Chateau Star River Guangzhou Peninsula Hotel Guangzhou

Frequently asked questions

Does Chateau Star River Guangzhou Peninsula have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Chateau Star River Guangzhou Peninsula pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Guangzhou Peninsula?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chateau Star River Guangzhou Peninsula?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Chateau Star River Guangzhou Peninsula?

Check-out is at noon.

Where is Chateau Star River Guangzhou Peninsula located?

Located on the waterfront, this family-friendly hotel is within 6 mi (10 km) of Chimelong Water Park, Chimelong Paradise, and Xiangjiang Safari Park. Guangdong Science Center and Canton Tower are also within 9 mi (15 km). Shaxi Station is 28 minutes by foot.

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Chateau Star River Guangzhou Peninsula Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 14 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

SIU HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Beautiful hotel and great services
Stayed 1 night in Dec 2019

10/10 Excellent

SHUN TIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok เป็นโรงแรมที่ดี บรรยากาศธรรมชาติ สะดวกสบาย ร้านอาหารในโรงแรมดี
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and comfort. Hotel a little worn down, but not much. Nice gym and awesome pool
Stayed 1 night in Jun 2019

8/10 Good

Justin, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities
High quality hotel with good fitness facilities including an outdoor and indoor pool (water is a bit cold though). Rooms are huge with a very comfortable bed, and are very clean and well maintained. WiFi in rooms is not great, better in the lobby. No bar that I could find and info on where the two restaurants are located was poorly signposted and poor info on them in the room. They are on level B by the way. E-cafe Western restaurant was ok, but they literally had the same buffet selection every evening. Breakfast options were fine for western taste, but very expensive. I didn’t try the Cantonese restaurant. Very little I could find to do in the local area other than the sports facilities. No bars or restaurants within easy walking distance, but there is a small supermarket next door. Convenient 10-20 minute drive to the canton fair in the free shuttle bus provided, dependant on traffic. Staff spoke enough English to deal with booking taxis etc. Be aware there are two chateau star river hotels in Guangzhou so make sure you have the full mandarin address with you when getting a taxi back to it. It would be on my shortlist to stay again, but the poor WiFi in the room and lack of a bar stop it from being my 100% go to option. If they sorted those I would stay there every time I visit Guangzhou!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel many amenities we recommend for pleasure or bussines
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
It's in the middle of nowhere. Very slow check in as only 1 person spoke English. And also they are using very strong airfreshner at the lobby that was actually causing real headache.
Stayed 4 nights in Apr 2019

8/10 Good

Lam

Liked: Cleanliness, staff & service
除有煙味外，其他都很好
整體服務態度良好，員工友善，地方也很大，很新。 本應是很好的選擇，但因為所分配房間，太大香煙味，及後所更改的房間，也有很大煙味。估計因為太多住客不守規則引致。
Stayed 1 night in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel. The places oozes luxury, the rooms are brilliant, the staff cannot do enough for you, the food is out of this world and there are some parks nearby with lovely walks along the river. Only small criticism is that drinks and food are slightly expensive but the expected cost for a 4 or 5 star hotel.
Stayed 2 nights in Mar 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the hotel are not to bad, the services are great and hotel staff are friendly. The only thing is that my room do not have a sofa and small table only with a working table with a chair, if a room with 2 person there will be no place to sit but only on the bed.
Stayed 7 nights in Feb 2019

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
装修高档，入住舒适，停车也方便，旁边的小区散步很舒服。 就是早餐太贵了
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流～
房間很大很舒服 設施很好
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든지 최고, 하지만 주위시설이...
호텔전체적으로는 5성급이상할만큼 잘되어있고 모두들 친절하여 서비스도 최고였습니다. 방도 너무 이쁘게 디자인 되어있고 청결하며 편안했습니다. 야외 수영장도 잘되어있고요. 다만 주위에 아무것도 없어서 호텔외 식당을 가려면 택시타고 시내에 나가야 하는것이 불편했습니다. 다른곳 안가고 호텔서 먹고자고 쉬다가려면 적극 춘천합니다.
Stayed 1 night in Sep 2018

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Yannan, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店前台服务人员热情周到，整体感觉良好，酒店早餐价格稍贵。楼下中餐口味极佳！免费专车接送很方便， 如果可以增加班次则更加好。
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
酒店想我加錢Upgrade Hotel want me to upgrade my room
酒店想我加錢upgrade間房，我不答應，不知是否這個原因，我就住在地下G/F。 我去旅遊有個已定好的預算。如果我要住好D，我會在預訂酒店時決定。 我不會臨時在酒店reception，突然決定用額外的錢來升級房間。 Hotel staff requested me to upgrade my room at reception. i declined because i do not want to spend extra money on my hotel. i have my own budget for this trip, i will not gonna change my decision once i book a hotel on website. this request from hotel is non sense.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel本身位置比較偏僻,附近沒有大眾交通工具, 需要依靠計程車接送, 但離交流道很近, 上下高速公路鰻快速. 酒店本身的設施以及服務還不錯, 樓下飲茶餐點也不錯, 但相對消費比較高
Stayed 2 nights in Mar 2018

8/10 Good

Sang Kyun

Liked: Cleanliness, staff & service, room comfort
Nice hotel and staff but room wasn’t very clean
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room. The front office service is e
Fantastic
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017