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Hotel Reforma

2.0 star property
Hotel with a 24-hour front desk, a short walk to Alley of the Kiss

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Reforma

Balcony
Reception
Standard Room, 1 Double Bed | Iron/ironing board, free WiFi
Standard Room, 2 Bedrooms | Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Bedrooms

Iron/ironing board, free WiFi

Standard Room, 2 Bedrooms

Highlights

TV
Ceiling fan
2 bedrooms
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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8.0 out of 10, Very Good, (200)
The price is SAR 118
SAR 142 total
includes taxes & fees
15 Dec - 16 Dec
Hotel Chocolate Suites

About the neighborhood

Map
Cantarranas No. 68, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Alley of the Kiss - 4 min walk
  • University of Guanajuato - 8 min walk
  • Union Garden - 9 min walk
  • Juarez Theater - 9 min walk
  • Mummies Museum - 13 min walk

Getting around

  • Bajío Intl. Airport (BJX) - 24 min drive

Restaurants

  • ‪Mariscos "La Playa - ‬2 min walk
  • ‪Taquería el Paisa I - ‬1 min walk
  • ‪Cantina los Barrilitos - ‬1 min walk
  • ‪Fonda Doña Petra - ‬3 min walk
  • ‪Tacos Juan - ‬3 min walk

About this property

Hotel Reforma

Hotel near Alley of the Kiss
Hotel Reforma provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Reforma include comforts such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served or permitted at this property

Property is also known as

Hotel Reforma Guanajuato
Reforma Guanajuato
Hotel Reforma Hotel
Hotel Reforma Guanajuato
Hotel Reforma Hotel Guanajuato

Frequently asked questions

Is Hotel Reforma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Reforma?

This hotel doesn't offer parking.

What time is check-in at Hotel Reforma?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Hotel Reforma?

Check-out is at noon.

Where is Hotel Reforma located?

Located in Zona Centro, this hotel is within a 5-minute walk of Hidalgo Market and Alley of the Kiss. Public Granary and Reforma Garden are just steps away.

Hotel Reforma Reviews

Reviews

5.6
Rating 10 - Excellent. 7 out of 59 reviews" "
Rating 8 - Good. 14 out of 59 reviews" "
Rating 6 - Okay. 15 out of 59 reviews" "
Rating 4 - Poor. 8 out of 59 reviews" "
Rating 2 - Terrible. 15 out of 59 reviews" "

6.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get the room we paid for. There was a club right under and could not sleep all night
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Cannot recommend

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Could be better
The place was difficult to find since there was no sign for the place other than the building number. The lobby was a small area. The young lady at the front desk had an attitude about everything. Had to wait to check in even though it was already past the check-in time. No hot water after the first night. Asked them for towels to be changed and we were told that they would have to be washed and couldn’t have them right away. What place does not have extra towels for guests?

8/10 Good

Matix, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, can get around Guanajuato pretty easily
Stayed 4 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible / Rude Staff
My room was given to someone else without notifying me.

6/10 Okay

SHUWEI, Mexico City

Liked: Cleanliness, room comfort
Disliked: Staff & service
They missed our multiple booking requirement
FIrstly, I have to say it's a nice and economical option to stay in Guanajuato. The location is nice as well. We booked 2 rooms in one reservation. When we arrived there, however, a female staff told us she's got only one reservation for one room and therefore she couldn't give us 2 rooms and tried to give us the other room in another hotel. We tried showing her our booking records but she said she doesn't understand English. We thought since you chose to cooperate with an international booking company the language couldn't be an exucse. We asked her to show us what she got and saw "Multiple booking". Anyway, she gave us 2 rooms finally.

4/10 Poor

Alejandro, Ciudad Juarez, Chihuahua.

Disliked: Staff & service, property conditions & facilities
Not good enough.
The Hotel is very old, the bed is good but the bathroom is very bad.

8/10 Good

Minoru Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, hotel básico.
La ubicación está muy bien, aunq el hotel es muy básico
Stayed 1 night in Feb 2022

2/10 Terrible

ALEJANDRA VALENCIA

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron mi reservación, que ya estába pagada. Hasta el momento no me han reembolsado el dinero. Pésimo servicio de Expedia y del hotel porque nadie me dio respuesta.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Disliked: Room comfort
鍵が
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones del hotel son muy sucias, incomodas, no funcionales y demasiado caras. La habitacion de $2,200 pesos acaso era de una superficie de 12m2(incluido el baño).
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

El hotel se encuentra en muy buena ubicación, a lado del hotel se encuentra un bar y por tal motivo toda la música se escucha en las habitaciones durante la noche. Es una buena opción si deseas estar solo por un fin de semana y salir a pasear durante todo el día, el personal es muy amable.
Stayed 2 nights in Jan 2019

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Es un hotel con una excelente ubicación, lamentablemente las instalaciones no son lonque esperaba, sin embargo para un viajero de mochilazo que no busque lujos, está muy bien. En lo personal me pareció un precio elevado por noche para la calidad del hotel. Hay muchas cosas que pueden mejorar
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel que he visto, desde el inicio me querían cambiar a otro hotel al igual a otras personas que llegaron a la misma hora que nosotros, me puse exigente para que respetara la confirmación, tuve que hablar a expedía y la sorpresa mayor es la habitación de mala muerte jabón del baño ya usado din champoo, sucia con grillos, cajón de la cómoda chorreada, puedo enviarles fotos con costo de $2,123.00 no es cierto del desayuno no tienen restaurante ojalá puedan visitarlo, sugiero que me reintegren mi dinero es un fraude. Verifiquen se queman como empresa
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy mala experiencia
Hola, mi experiencia fue la siguiente: Me parecio exageradamente caro para lo que el hotel ofrece, pague 133usd, estoy consciente que fue un sabado durante el festival cervantino y que la temporada es alta. Nos dieron una habitacion en la terraza con puerta de lamina (adjunto la foto) daba la impresion de estar en un lugar no muy limpio, las gradas son pequeñas para subir a la terraza, la regadera y el inodoro del baño no tiene seperador de abajo por lo que el agua salpicaba en todo el baño, en la habitacion pegaba muchisimo el aire y se escuchaba demasiada bulla, el wifi fue pesimo. Si me hubieran cobrado 30usd en temporada alta pues no me estaria quejando pero pague 133usd, y por 80usd-100usd me he hospedado en Guanajuato en hoteles muy buenos. Si vas a pagar mas de 20usd en este hotel pues no te lo recomiendo.
Stayed 1 night in Oct 2018

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viajé a Guanajuato.
Todo estuvo muy bien. Muy buenas vacaciones personal muy amable y un lugar maravilloso.
Stayed 3 nights in Aug 2018

2/10 Terrible

Miguel, Mazatlan Sinaloa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mala experiencia
Llegue a las 2:30 pm y la entrada es a las 3:00 pm, regresamos a las 3:30 pm y está un solo muchacho, no estaba lista la habitación, no tenían papel sanitario en ese momento fue a comprar a una tienda, no tenían disponible mi esposa duro como 20 minutos en el baño esperando papel sanitario, falta de seriedad de los dueños jamás volvería a llegar.
Stayed 1 night in Aug 2018

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

juan carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hay relación precio-servicio.
Sucio, descuidado, con cucarachas no me han mandado mi factura. La ventana del baño da a una recamara.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LO BUENO Y LO MALO
EL HOTEL LO UNICO BUENO QUE TIENE ES SU UBICACION , TODO LO DEMAS ES NEFASTO EL SERVICIO LAS HABITACIONES, LA ATENCION Y EL PRECIO , PERO PONIENDO EN BALANCE LA BUENA UBICACION DEL HOTEL Y LO MAGNIFICO DEL CENTRO HISTORICO DE GUANAJUATO CREO QUE SI REGRESARIA A HOSPEDARME AHI, SI VAS CON TUS CUATES EN PLAN DE COTORREO ES UNA MUY BUENA OPCION , PERO PARA ESTANCIA EN PAREJA O EN FAMILIA NO ES MUY COMODO
Stayed 2 nights in Mar 2018

4/10 Poor

Sergio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
No respetaron mi reservación
Pésimo servicio, no respetaron mi reservación a pesar de que avisé que iba a llegar un poco tarde. Me dieron una habitación al siguiente día y no quisieron hacerme reembolso de la noche anterior.
Stayed 2 nights in Feb 2018

8/10 Good

patricia cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BUENA UBICACION, LIMPIO, ATENCION: BUENA A EXCEPCION DE LA RECEPCIONISTA DE LA MAÑANA QUE FUE EXCELENTE, SOLO TUVE UNA QUEJA, MI HABITACION TENIA DOS PUERTAS Y SOLO UNA LLAVE, AL CERRAR LA DE SIN LLAVE MI HICIERON EL CARGO POR EL CERRAJERO.
Stayed 3 nights in Jan 2018