If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Handrails in stairways
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Rainfall showerhead
Towels
Entertainment
Cable channels
Flat-screen TV
More
Guidebooks/recommendations
Iron/ironing board (on request)
Local maps
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Real Guanajuato
Real Guanajuato
Hotel Real Guanajuato Hotel
Hotel Real Guanajuato Guanajuato
Hotel Real Guanajuato Hotel Guanajuato
Frequently asked questions
Is Hotel Real Guanajuato pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Real Guanajuato?
Hotel Real Guanajuato doesn't offer parking.
What time is check-in at Hotel Real Guanajuato?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Real Guanajuato?
Check-out is at noon.
Where is Hotel Real Guanajuato located?
Located in Zona Centro, this hotel is within a 5-minute walk of Diego Rivera Museum and Alley of the Kiss. Ninteenth Century Museum and Museo del Pueblo de Guanajuato are just steps away.
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Hotel Real Guanajuato Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It’s an beautiful, older hotel in el centro de cuidad. The location is amazing, and the staff are great
Jason e
Stayed 1 night in Feb 2023
6/10 Okay
Lynda
14 March 2024
Liked the location. Bed was quite hard. No hot water for showers.
Lynda
Stayed 2 nights in Mar 2024
6/10 Okay
Virginia
17 June 2024
Liked: Staff & service
When we book the hotel the pictures look like rustic stile but when you there the room is completely deferent. Then we found coco roaches in the bathroom
Location is great but the beds are terrible.
Couldn’t sleep very well.
Ruben
Stayed 3 nights in Apr 2023
6/10 Okay
VERONICA
9 November 2023
I liked that it was in the center of the city. I requested additional towels and they never brought them. We were four and they only provided 2 bath towels per day’
Excellent location within Guanajuato. The room itself was very spacious with a gorgeous view of the city from the balcony. There is no elevator, so carrying heavy suitcases up the stairs was a bit of a hassle. The staff is courteous and helped with tour reservations and to get taxis. There is no in room coffee service provided, and we were given two 350ml bottles of water, so it was a bit of a hassle having to go get coffee and water whenever we needed it. Aside from those minor areas of improvement, the hotel is definitely a great place to stay.
Daniel
Stayed 2 nights in Mar 2024
10/10 Excellent
phillis
16 February 2023
Liked: Cleanliness, staff & service, amenities
Considering the difference in language the staff were very patient and accommodating. We liked the character of old Mexico. The hotel was ideally situated in the historic district. Great coffee shop right outside. Only negative did not open till. 8.30. Would definitely stay again. Thankyou.
phillis
Stayed 1 night in Feb 2023
10/10 Excellent
Jose Jesus
31 January 2024
Liked: Staff & service, amenities
I liked the property because :
- structure of the building
-terrace
- Very good organization for check-in and check-out.
I didn't like the property because:
- the bed frame was broken and when we moved it made noise.
- I think it would be good to distribute families better as babies were crying in front of our room.
I booked a room with a balcony and city view and didn't get what I booked, I brought it up with the receptionist and was told there was nothing they could do, wouldn't even refund me the difference to a low end room... they're more worried about their towels n sheets then the actually hospitality...the parking is 1km away too just so you know
Muy limpio el lugar y las reseccionistas muy amables sólo hay un pero los huéspedes hacen mucho ruido y por la mañana las se limpieza hablan muy fuerte asta párese que estuvieran dentro de la avitacion de ai en adelante todo muy bien espero cambien eso para los futuros huéspedes
El hotel es muy céntrico con buenas vistas de la ciudad y tiene muy buen servicio, el personal es muy amable y atento
El único problema es el ruido por parte de otros huéspedes y el personal de limpieza, todo se escucha y si quieres dormir hasta un poco más tarde es difícil por el ruido
Alicia
Stayed 2 nights in Dec 2024
8/10 Good
Yukaren
16 November 2024
Liked: Cleanliness, staff & service, amenities
Cuenta con buena ubicación, está justo en el centro de la ciudad. El precio de acuerdo a las habitaciones
El personal pide varias veces la misma información como si no tuvieran un sistema que les permita tener un control. La administración debe tener claro que todos los días se hace limpieza de habitaciones, no es necesario estarlo preguntando. Las instrucciones del hotel son claras, lo malo es que no cumplen con ellas como el cambio de toallas, dejan las mismas, mojadas y sucias. Lo único es que tiene una excelente ubicación.
Un hotel pequeño, que no tiene elevador la habitación que me otorgaron estaba hasta el último piso, así que cansado para llegar a la habitación y más cargando la maleta