You can look forward to a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Chocolate Deluxe. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy perks such as:
Free valet parking
A 24-hour front desk, smoke-free premises, and tour/ticket assistance
A front-desk safe, coffee/tea in the lobby, and a water dispenser
Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as pillow menus, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Hypo-allergenic bedding and down comforters
Bathrooms with showers and hair dryers
42-inch Smart TVs with satellite channels
Wardrobes/closets, coffee/tea makers, and daily housekeeping
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered valet parking on site
Onsite parking options include a carport
Free 24-hour offsite parking within 656 ft
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Coffee/tea in common area(s)
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Accessibility
This property does not have elevators
More
Romance packages available
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Pillow menu
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
42-inch Smart TV
Satellite channels
Food and drink
Coffee/tea maker
Minibar
More
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board
Local maps
Restaurant dining guide
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
CHOCOLATE DELUXE
Hotel Chocolate Deluxe Hotel
Hotel Chocolate Deluxe Guanajuato
Hotel Chocolate Deluxe Hotel Guanajuato
Frequently asked questions
Is Hotel Chocolate Deluxe pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Chocolate Deluxe?
Valet parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Chocolate Deluxe?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Chocolate Deluxe?
Check-out is at noon.
Where is Hotel Chocolate Deluxe located?
Located in Zona Centro, this hotel is within a 10-minute walk of Museo Iconográfico del Quijote, Don Quijote Iconographic Museum, and Union Garden. Guanajuato Funicular and Church of San Diego are also within 10 minutes.
Hotel Chocolate Deluxe Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
La queja es que la reservación era para chocolate deluxe y a la hora de hacer cheque in nos cambiaron a otro hotel y como no conocemos la ciudad tuvimos qué aceptar de lo contrario hubiera cancelado en el momento
The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city!
Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours)
Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.
Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning.
The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
La dirección que dan es un callejón donde llegas y no hay recepción ni nada que indique que estás en el hotel, y cuando hablas al número telefónico nadie te contesta, hice como 8 llamadas hasta que alguien me contestó a quien le di mi ubicación y espere ahí como 10 minutos sin que nadie apareciera, hasta que mejor me fui a rentar otro hotel,
Highly recommend it *5*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast!
Definitely coming back on the next trip.
Where can i start. We got lost finding the hotel as gps is tricky after calling hotel Jackie send over her driver Antonio to where we were at and guided us to the hotel. Location is good once you get the hang of it. Just remmeber to always go by Panoramic rd. Walk to the center was about 10min. parking is at their location right newct door thats were you park but its 1min walk not bad. Sayra at check in provided excellent customer service and kept it professional when we were having issues witht the reservation system. Rooms spacious, balcony. Fridge in room w drinks, price menu making it convenient for the guest.