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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with free breakfast connected to the convention center in Guanajuato

Choose dates to view prices

Photo gallery for Hotel Chocolate Carruaje

Reception
Reception
Breakfast, lunch, dinner served; Mexican cuisine, pool views
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Pool
  • Spa
  • Pet friendly
The current price is SAR 152
SAR 183 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

In-room safe, free WiFi

Family Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

In-room safe, free WiFi

Superior Quadruple Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

In-room safe, free WiFi

Classic Quadruple Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, free WiFi

Deluxe Quadruple Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi

Deluxe Double Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Alley of the Kiss - 4 min drive - 2.1 km
  • Mummies Museum - 5 min drive - 3.2 km
  • Juarez Theater - 5 min drive - 2.8 km
  • Union Garden - 5 min drive - 3.0 km
  • University of Guanajuato - 7 min drive - 3.7 km

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪El Lugar de la Pizza - ‬11 min walk
  • ‪Restaurante las Mercedes - ‬9 min walk
  • ‪Pollo Feliz - ‬9 min walk
  • ‪Hacienda el Fresno - ‬6 min walk
  • ‪Carajo Bar Gto - ‬3 min walk

About this property

Hotel Chocolate Carruaje

Luxury hotel near Alley of the Kiss
At Hotel Chocolate Carruaje, you can look forward to free continental breakfast, a swim-up bar, and a poolside bar. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a facial. The on-site Mexican cuisine family restaurant, Las Carretas, offers breakfast, lunch, dinner, and pool views. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a free daily manager's reception and a rooftop terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and concierge services
  • Meeting rooms, luggage storage, and tour/ticket assistance
Room features
All 50 rooms include comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and shampoo

Languages

Spanish

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  • Free WiFi
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8.6 out of 10, Excellent, 505 reviews
The price is SAR 172
SAR 206 total
includes taxes & fees
21 Mar - 22 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Coffee/tea in common area(s)

Restaurants on site

  • Las Carretas

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (323 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas
  • Romance packages available

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Guidebooks/recommendations
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

Does Hotel Chocolate Carruaje have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Chocolate Carruaje pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Chocolate Carruaje?

Self parking is free at this property.

What time is check-in at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hotel Chocolate Carruaje?

Check-out is at noon.

Where is Hotel Chocolate Carruaje located?

Situated in a shopping district, this luxury hotel is within a 10-minute walk of El Nopal Mine and Macrocenter I. Public Granary and Alhondiga de Granaditas Museum are also within 1 mi (2 km).

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Hotel Chocolate Carruaje Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 6 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

SOONGUN

Disliked: Amenities, property conditions & facilities
Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
Stayed 1 night in Feb 2025

10/10 Excellent

Rocha

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Mar 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Juan

Disliked: Property conditions & facilities
Mala atención
Stayed 2 nights in Feb 2025

8/10 Good

FERNANDO

Liked: Amenities
Muy buena atención de todo su personal, tiene estacionamiento q es muy conveniente, cercano al centro de la cd.
Stayed 1 night in Feb 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, amenities
Muy buena limpieza de las habitaciones, cama y almohadas muy comodas. Zona tranquila, y facilidad para estacionar coche. No nos gustó que No hubo mucha atención e información sobre el desayuno, la piscina estuvo inhabilitada durante nuestra estancia, por lo que No pudimos disfrutarla.
Stayed 3 nights in Feb 2025

4/10 Poor

Rodrigo

Liked: Staff & service
Disliked: Property conditions & facilities
El colchón demasiado duro, las cobijas muy malas, no hay bote de basura en la habitación, no sale mucha agua caliente, habitaciones a lado de la carretera muy ruidoso, las habitaciones no son como se ven en las fotos de la aplicación. Hay muchísima diferencia
Stayed 1 night in Feb 2025

10/10 Excellent

ROGELIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos dijeron que eramos los clientes #8 del lugar y la verdad nos encanto para regresar . Juan José nos atendio de forma increible e hizo de la estancia un momento agradable. La habiatacion muy comoda y apesar de estar cerca de carretera no se escucha el ruido, las cams limpias y comodas y lo mejor que se valora en gto que son espsciosas. El desayuno (chilaquiles con huevo) muy rico y excelente porcion Nosotros viajamos con mascota pequeña y desconociamos que teniamos que pagar un extra (error mio no preguntar) pero para que lo consideren si viajan con mascota. En cuando alrededor hay restaurantes bonitos, soriana, oxxo y farmacia guadalajara. El hambiente es familiar, acogedor y la decoracion estilo mexicano vale mucho la pena porque estas a 15 min del centro caminando pero aun caminar es un mini tour por la zona. Me quede con las ganas de la alberca pero entendible porque la estaban dejando mucho mejor, ojala a mi regreso ya la pueda aprovechar.
Stayed 1 night in Feb 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención
Stayed 1 night in Feb 2025

4/10 Poor

Graciela

Disliked: Cleanliness, property conditions & facilities
Nos nos dieron la habitación para 3 personas, en su lugae nos dieron una de 2 personas y no nos bajaron el precio, la habitación estaba sucia, tenían polvo las camas, olía a sudor, el fregadero se tapaba y la ducha también tenía poco mantenimiento. El área de la alberca estaba inhabiliitada y sucia. Sugiero un mayor mantenimiento a las habitaciones, pues no coinciden con el precio que estas tienen.
Stayed 1 night in Feb 2025

10/10 Excellent

Martha Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable y atento, la comida del restaurante estuvo muy rica, la habitación es como se muestra en la foto y es de fácil acceso. Volvería a elegir ese hotel sin duda.
Stayed 1 night in Jan 2025