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Hotel Casa 12 Reales

2.5 star property
Indulge in some self-care at the spa or find adventure nearby like Juarez Theater. Enjoy top-notch comfort knowing you have help from friendly staff.

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Photo gallery for Hotel Casa 12 Reales

Terrace/patio
City view from property
Standard Quadruple Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Property entrance
Land view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Spa
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room

Standard Triple Room | Terrace/patio

Standard Triple Room

Highlights

Separate sitting area
Flat-screen TV
Free extra futon mattress
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Separate sitting area
Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Economy Double Room, 1 Double Bed

Highlights

Separate sitting area
Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
  • 36 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, City View

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Flat-screen TV
Free extra futon mattress
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

Similar properties

Front of property

hotel casa de los santos

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Microwave
8.0 out of 10, Very Good, (16)
The price is SAR 138
SAR 165 total
includes taxes & fees
23 Feb - 24 Feb
hotel casa de los santos

About the neighborhood

Map
Carretera Panorámica Km 14.8, 14, Guanajuato, GUA, 36015

What's nearby

  • University of Guanajuato - 12 min walk
  • Union Garden - 12 min walk
  • Juarez Theater - 14 min walk
  • Alley of the Kiss - 18 min walk
  • Mummies Museum - 7 min drive

Getting around

  • Bajío Intl. Airport (BJX) - 37 min drive

Restaurants

  • ‪Oajillo - ‬10 min walk
  • ‪Tamales y Antojitos Luzma - ‬11 min walk
  • ‪Carnitas Patlan - ‬10 min walk
  • ‪Los Campos - ‬11 min walk
  • ‪Bartola - ‬12 min walk

About this property

Hotel Casa 12 Reales

Hotel near Alley of the Kiss
At Hotel Casa 12 Reales , you can look forward to a terrace, dry cleaning/laundry services, and a full-service spa. For some rest and relaxation, visit the outdoor treatment areas. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a 24-hour front desk
  • Smoke-free premises, tour/ticket assistance, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Casa 12 Reales feature thoughtful touches such as first-run movies and laptop-friendly workspaces, in addition to amenities like free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with rainfall showers
  • 32-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Separate sitting areas, cable channels, and first-run movies

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Full-service spa

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 299
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 8:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet (varies based on length of stay), plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are available for MXN 50.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: MXN 299 (subject to availability)
  • Late check-in fee: MXN 200 for check-in between 8:00 PM and 11:00 PM
  • Crib (infant bed) fee: MXN 50.0 per day
  • Rollaway bed fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa 12 Reales Hotel
Hotel Boutique Casa D´Reyes
Hotel Boutique Casa D'Reyes
Casa de Reyes by Rotamundos
Hotel Casa 12 Reales Rotamundos
Hotel Casa 12 Reales Guanajuato
12 Reales Hotel Boutique Rotamundos
Hotel Casa 12 Reales Hotel Guanajuato
Hotel Boutique Casa D'Reyes By Rotamundos

Frequently asked questions

Is Hotel Casa 12 Reales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 150 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Casa 12 Reales ?

Self parking is free at this property.

What time is check-in at Hotel Casa 12 Reales ?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of MXN 299 (subject to availability). Late check-in is available from 8:00 PM– 11:00 PM for a fee of MXN 200.

What time is check-out at Hotel Casa 12 Reales ?

Check-out is at noon.

Does Hotel Casa 12 Reales provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 700 per vehicle applies.

Where is Hotel Casa 12 Reales located?

Situated in Guanajuato, this spa hotel is within 1 mi (2 km) of Temple of the Company of Jesus and Alley of the Kiss. Temple of the Jesuit Order and University of Guanajuato are also within 15 minutes.

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Hotel Casa 12 Reales Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 138 reviews
Rating 8 - Good. 42 out of 138 reviews
Rating 6 - Okay. 14 out of 138 reviews
Rating 4 - Poor. 5 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very clean, and the staff was very friendly and accommodating. Unfortunately, the hotel provides no dining facilities and there are no cafes/restaurants or shops nearby.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela Dolores Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Bbj
Stayed 1 night in Oct 2024

10/10 Excellent

Lucina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberto was very kind ; he was very helpful in getting us transportation and offering all kind of information about the Cervantinos' festival. Delicious affordable breakfast .
Stayed 2 nights in Oct 2022

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Good Stay (just outside town)- Hard Bed
It is about a 15 minute walk down into town. You walk through the back streets of Queretaro and see how the locals live. The hotel has all the basics. Hot water, clean, service. The staff was hospitable. The only thing I can comment on was that the beds are really hard to sleep on. Otherwise for the price this was a nice hotel if one is okay to be outside town.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good decision for us!!!
Great welcoming staff. Kudos to Saul and the rest. Cute rooms with a view to the city. To get Downtown you just walk around the corner and descend for fifteen minutes. Safe city good hotel, free parking.
Stayed 1 night in Mar 2024

6/10 Okay

Gloria

The hotel price was high for what it offers, no coffee, cash only, cleanliness was ok, the area around is a little lonely, it's like 15 minutes walk to the downtown, I probably wouldn't pick it again.

8/10 Good

Xiaojing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, they helped me booking my bus ticket while my credit card didnt work online. The place is walkable from town center, about 15 mins walk thru alleys and there is a oXXo convenient store just 4 mins walk away. room can be noisy if it faces the road. mine is not. but it does get cold at night in Dec. They have plenty extra blankets. there is also a trailhead only 12 mins walk away, then you can go on a 2 mil loop to get to a big cross at the top of the hill. The hotel also has balconies that i sit every evening to watch the sunset. :) i had a pleasant stay. thank you!

8/10 Good

Maurilio

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene buena vista
Stayed 5 nights in Dec 2024

8/10 Good

Miguel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha mucho ruido del exterior en la habitación 1 fue la que me quedo y los colchones son un poco duros para mí gusto, de hay en más todo muy bien, habitación y baño muy limpios
Stayed 1 night in Dec 2024

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y la atención inmejorable. Pero no hay transporte público y el Uber o taxi es caro. No puedes llegar a ningún lado caminando por lo lejano al centro. No hay lugares para comer y está lejos de todo lo turístico. Me tocó un día sin agua caliente.
Stayed 2 nights in Dec 2024

6/10 Okay

Liliana Elizabeth

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio el personal de recepción muy amable y excelente servicio te explican todo a detalle
Stayed 3 nights in Nov 2024

8/10 Good

CUAUHTEMOC GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities
buen trato
Stayed 1 night in Oct 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El está estacionamiento no se me hizo seguro
Stayed 1 night in Oct 2024

10/10 Excellent

Tomasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Stayed 1 night in Sep 2024

4/10 Poor

Marco Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación sucia y muy mal ubicada, la ventana da a una cochera que utilizan como bodega. Se le solicitó al propietario, si nos podía cambiar a otra habitación que aparecía con el mismo costo en la app, pero la respuesta fue que solo si pagábamos $250 más. Muy mal hotel, no lo recomiendo. No entiendo por qué su evaluación en Expedía, es buena?
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Ernestina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo y agradable
El hotel esta comodo, agradable y tiene lo necesario , el unico detalle es que esta un pocl confuso llegar
Stayed 4 nights in Sep 2024

8/10 Good

Maria Concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Sep 2024

8/10 Good

Maria Concepcion

Hotel bueno con gente maravillosa muy buen servicio, solo falta un microondas y mejores almohadas
Stayed 5 nights in Sep 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación e higienica
Stayed 6 nights in Jul 2024

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024