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Hotel Suites Del Real

3.0 star property
Escape to an urban retreat with all-day dining options just steps away from your doorstep and access to an outdoor oasis.

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Photo gallery for Hotel Suites Del Real

Outdoor pool
Reception
Standard Room | Iron/ironing board, free WiFi, bed sheets
Standard Room | Living area | TV
Land view from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

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View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Lopez Mateos Sur , Fracc. La Calma, 5045, Zapopan, JAL, 45070

What's nearby

  • Galleries Theater - 2 min drive - 1.9 km
  • Plaza del Sol - 3 min drive - 2.4 km
  • Autonomous University of Guadalajara - 4 min drive - 3.4 km
  • Expo Guadalajara - 4 min drive - 3.9 km
  • Minerva Roundabout - 8 min drive - 8.0 km

Getting around

  • Isla Raza Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪Tortas Toño - ‬4 min walk
  • ‪Elotes Rigo - ‬7 min walk
  • ‪Antojitos Mexicanos la Tía Coco - ‬7 min walk
  • ‪Tacos Charlie - ‬1 min walk
  • ‪La Casa del Sushi - ‬5 min walk

About this property

Hotel Suites Del Real

Hotel near Plaza del Sol
At Hotel Suites Del Real, you can look forward to a terrace, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Del Real, the on-site restaurant. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Luggage storage and 1 meeting room
Room features
All 75 rooms have comforts such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Del Real

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 7:00 PM

Property is also known as

Hotel Suites Real Zapopan
Suites Real Zapopan
Suites del Real
Hotel Suites Del Real Hotel
Hotel Suites Del Real Zapopan
Hotel Suites Del Real Hotel Zapopan

Frequently asked questions

Does Hotel Suites Del Real have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is Hotel Suites Del Real pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Suites Del Real?

Self parking is free at this property.

What time is check-in at Hotel Suites Del Real?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Suites Del Real?

Check-out is at noon.

Where is Hotel Suites Del Real located?

Situated in the entertainment district, this hotel is 1.1 mi (1.8 km) from Majestic Casino and within 3 mi (5 km) of Plaza del Sol and Expo Guadalajara. Galleries Theater and Autonomous University of Guadalajara are also within 3 mi (5 km).

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Hotel Suites Del Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 302 reviews
Rating 8 - Good. 104 out of 302 reviews
Rating 6 - Okay. 63 out of 302 reviews
Rating 4 - Poor. 32 out of 302 reviews
Rating 2 - Terrible. 23 out of 302 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
La primera habitación que s me asigno, tenemos a un olor a humedad y el mueble que servía de tocador estaba muy maltratado. Solicite un cambio y me dieron una habitación mejor, no olua a humedad, el tocador estaba en buenas condiciones pero las cortinas gruesas no se podían recorrer ni para cerrarlas ni para abrirlas.
Stayed 1 night in Jul 2021

4/10 Poor

Nadia

Disliked: Staff & service
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
Pésima atención, no respetaron a mi visita, no le permitieron pasar a pesar de que se pago por dos personas !!! cuando voy a regresar????????JAMAS… al contrario voy a dar mala recomendación.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 5 nights in May 2021

2/10 Terrible

Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad bad
No ????
Stayed 3 nights in May 2021

8/10 Good

Sergio Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Deberían tener más atención en la limpieza y más por lo del COVID ya que ni siquiera limpiaron el buró el segundo día, solo tendieron cama y pusieron toallas. No hay sillas para sentarse en el área de alberca, claro que deberían tener sana distancia pero se me hace incómodo sentarse en el piso
Stayed 3 nights in Mar 2021

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stancia
Muy comoda la estancia, solo quecasi no salio agua caliente
Stayed 1 night in Apr 2021

8/10 Good

DARWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambien regaderas y todo estará bien
Bien hotel. En buena zona. Buenos precios. Solo cuentan con regaderas antiguas y poco confortables
Stayed 1 night in Apr 2021

6/10 Okay

Antonio

ALBERCA
En el área de alberca se encontraba un grupo de aproximadamente 10 personas adultas entre hombres y mujeres ingiriendo bebidas embriagantes, escandalizando, con un lenguaje vulgar , música con alto volumen , no obstante que había familias y niños pequeños en la misma área. Sin que nadie del personal de seguridad les llamará la atención.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but would have liked to have a mini fridge to kept my beverage cold
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, el servicio que me dieron, por precio que pague, no se puede exigir de más
Stayed 1 night in Mar 2021

8/10 Good

Juan Guillermo Hernández

Stayed 1 night in Jan 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Hotel personnel, particularly the room service delivery staff and cleaning staff were exceptionally nice and courteous
Stayed 3 nights in Jan 2021

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUEN LUGAR PARA PERNOCTAR (TRABAJO)
Stayed 1 night in Jan 2021

6/10 Okay

Alethia

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2021

8/10 Good

JoséAnzaldo, Ciudad de México

Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento es bueno pero sería mejor si el personal fuera más atento, pacen robots.
Stayed 2 nights in Nov 2020

8/10 Good

Karla Edith

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, el restaurante muy rico todo
Stayed 1 night in Nov 2020

4/10 Poor

ingmoedano, Cd. de México

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en muy malas condiciones de mantenimiento, lo cual le da el aspecto de sucio y descuidado, los extractores de aire en los baños están saturados de tierra, las puertas de habitaciones están golpeadas, no tiene chapa de seguridad por dentro, el estacionamiento que ofrecen como parte del hotel esta fuera del mismo en la calle y sin correcta iluminación, ni cámaras de seguridad. Falta cordialidad y amabilidad en el trato por parte del personal de hotel. Deben encontrar formas de uso de la alberca en esta etapa de contingencia, recomiendo reserva de la misma. La única persona amable y rescatable del hotel es el mesero de su restaurante, quien es muy amable; pero el hotel no le da los recursos necesarios para trabajar, no teniendo los alimentos completos que ofrecen como desayuno... quieres tocino no hay, quieres pan, no hay, quieres jugo esta viejo, quieres fruta, solo hay papaya,... no, no es verdad ya no hay papaya.
Stayed 2 nights in Nov 2020

4/10 Poor

Mel, Pomona, CA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is old, equipment and facilities are old and in poor shape, poor hot water supply, dirty and health questionable bed sheets. Smell of dirty socks coming from bed. Found what appeared to be a small snake in the shower.
Stayed 5 nights in Oct 2020

10/10 Excellent

Martel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2020

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corta estancia pero muy agradable muy buen hotel el personal todo
Stayed 1 night in Aug 2020

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Jul 2020

8/10 Good

IgarSevilla, SanLuisPotosi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto que si tiene estacionamiento privado no me ofrecieran el servicio ya que mi vehículo quedo en la avenida principal y existe el riesgo que te lo puedan abrir. Felicidades al Restaurante el mesero del turno matutino con una actitud muy agradable y siempre al pendiente de lo que el cliente requiera.
Stayed 1 night in Jun 2020