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Hotel Casino Plaza

3.5 star property
Hotel with free valet parking, a short walk to Guadalajara Cathedral

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Photo gallery for Hotel Casino Plaza

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Reception
Terrace/patio
Front of property
TV
At Hotel Casino Plaza, unwind with a drink at the rooftop bar or enjoy international cuisine at Los Alcatraces restaurant. Guests rave about the central location and helpful staff, making it easy to explore nearby Guadalajara Cathedral and Avienda Chapultepec with free in-room WiFi, a gym, business center, dry cleaning services and free valet parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Laundry
  • Parking included
The current price is SAR 212
SAR 255 total
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Double Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Single Room, Non Smoking

Executive Single Room, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Single Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free cribs/infant beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free cribs/infant beds

Single Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

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9.4 out of 10, Exceptional, 1,430 reviews
The price is SAR 150
SAR 180 total
includes taxes & fees
9 Feb - 10 Feb
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About the neighborhood

Map
Pedro Moreno No.726, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 9 min walk
  • Degollado Theater - 14 min walk
  • Avienda Chapultepec - 18 min walk
  • US Consulate General Guadalajara - 19 min walk
  • Expo Guadalajara - 6 min drive

Getting around

  • Juarez Station - 3 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Californias Bar - ‬2 min walk
  • ‪Chai - ‬4 min walk
  • ‪Cafe D Val - ‬1 min walk
  • ‪Babel Club - ‬2 min walk
  • ‪Cantina la Pichina - ‬2 min walk

About this property

Hotel Casino Plaza

Hotel near Guadalajara Cathedral
Close to Avienda Chapultepec, Hotel Casino Plaza provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Los Alcatraces, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
Other perks include:
  • Free valet parking
  • Buffet breakfast (surcharge), express check-out, and meeting rooms
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 65 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:30 AM: MXN 189 for adults and MXN 170 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Los Alcatraces

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (43 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 190.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 189 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casino Plaza
Casino Plaza Guadalajara
Hotel Casino Plaza
Hotel Casino Plaza Guadalajara
Plaza Hotel Guadalajara
Hotel Casino Plaza Hotel
Hotel Casino Plaza Guadalajara
Hotel Casino Plaza Hotel Guadalajara

Frequently asked questions

Is Hotel Casino Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casino Plaza?

Valet parking is free at this property.

What time is check-in at Hotel Casino Plaza?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Hotel Casino Plaza?

Check-out is at 1 PM.

Where is Hotel Casino Plaza located?

Located in Downtown Guadalajara, this hotel is within a 10-minute walk of Santuario de Nuestra Señora del Carmen and Guadalajara Cathedral. Avienda Chapultepec and US Consulate General Guadalajara are also within 1 mi (2 km). Juarez Station is only a 3-minute walk and Plaza Universidad Station is 8 minutes.

Hotel Casino Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

4/10 Poor

michael

Disliked: Amenities, property conditions & facilities
The room smelt musty. The bathroom smelt like a sewer. The staff are incompetent & the male receptionists are arrogant. The noise from the next rooms is like there is no wall there. The area is unsafe at nights. l would not stay there again if they gave me a free room!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose de Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are coming back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Alfredo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel super limpio como siempre. El personal siempre fue muy amable, los chicos de recepción muy atentos, y especialmente la srta de la limpieza Ana que fue muy agradable y servicial siempre. La comida del restaurante es deliciosa. Lo súper recomiendo.
Stayed 4 nights in Oct 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Gonzalo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and clean. The stuff very nice and friendly. I stay few times here before.
Stayed 2 nights in Jan 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel run by young and super friendly people, rooms are impeccable, spacious, location is excellent for walking and connect with public transportation, right in downtown Guadalajara, few meters from tren ligero, safety box, phone, iron and iron board in room! bottles of water replaced daily, I love this hotel excellent for solo, couples and family.
Stayed 9 nights in Dec 2024

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Angel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Service Property all depts EXCELLENT
Stayed 6 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Looks good
Stayed 1 night in Dec 2024

10/10 Excellent

Leonel, Chula Vista

Stayed 2 nights in Nov 2024

6/10 Okay

Hector M

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poorly bathroom maintenance no coffee maker no fridge tv didn’t work well
Stayed 7 nights in Nov 2024

10/10 Excellent

SOLEDAD MEDINA, LAS VEGAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - great location, cozy, clean, friendly staff, cold AC, comfy beds, linens were clean and crisp, easy to find by uber drivers Cons - can hear the plumbing
Stayed 7 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Adil

Stayed 7 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nicely kept…a great value for the money paid to stay at plaza Casino.
Stayed 1 night in Nov 2024

10/10 Excellent

Leonel, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great staff, excellent price, basically everything you need for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have listened to the bad reviews. Front desk staff were not friendly. Rooms look nice through pictures but different story once you get there. Beds are uncomfortable and noisy. Walls are paper thin so we couldn’t sleep due to next door blasting their tv. Toilet also got flooded and when we called for service they informed us that their one maintenance guy was busy so we needed to wait for an awhile for assistance. Never came and couldn't wait anymore so we ended up having to call to get a plunger to unclogged the bathroom ourselves (never experienced that before at any other hotel). Showers were beat up too. They didn’t provide even a shower mat for us to not slip instead they gave us a small towel to use. Location is convenient however, if you don’t mind dealing with homeless that are exposing themselves to you or doing other things in broad daylight then by all means book this place. My mother and I have always tried to be polite and understandable when staying abroad, not wanting to come off as those Americans that like to complain about the smallest stuff but man this place was something else. First time staying at a place in Mexico (not our first rodeo) that kinda ruined our trip. If you don’t believe my review then look at others, even locals have bad stuff to say about it.

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved how there is parking and how quiet it was and how helpful the staff was. I love that they lock the doors for outsiders felt very safe
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024