1520 Av. de las Américas Country Club, Guadalajara, JAL, 44610
What's nearby
Minerva Roundabout - 3 min drive - 3.6 km
Basilica de Zapopan - 5 min drive - 4.1 km
US Consulate General Guadalajara - 5 min drive - 4.3 km
Andares Shopping Center - 5 min drive - 5.1 km
Guadalajara Cathedral - 6 min drive - 5.6 km
Getting around
Division del Norte Station - 3 min drive
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive
Restaurants
Botánico Comedor Social - 5 min walk
Glorieta Colón - 4 min walk
Cafecho Mil500 - 1 min walk
Brick Steakhouse - 1 min walk
Sky Bar At AC Hotel - 1 min walk
About this property
City Express Plus by Marriott Guadalajara Providencia
Hotel near Minerva Roundabout
Located close to US Consulate General Guadalajara and Charros de Jalisco Stadium, City Express Plus by Marriott Guadalajara Providencia provides free continental breakfast, dry cleaning/laundry services, and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
Smoke-free premises, an elevator, and luggage storage
Concierge services, a 24-hour front desk, and 2 meeting rooms
Room features
All 150 rooms include comforts such as first-run movies and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
Bathrooms with showers and shampoo
Flat-screen TVs with premium channels and first-run movies
Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
2 meeting rooms
24-hour business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
First-run movies
Flat-screen TV with premium cable channels
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property is also known as
City Express Plus Guadalajara Providenci
City Express Plus Guadalajara Providencia
City Express Plus by Marriott Guadalajara Providencia Hotel
Frequently asked questions
Is City Express Plus by Marriott Guadalajara Providencia pet-friendly?
No, only service animals are welcome at the property.
How much is parking at City Express Plus by Marriott Guadalajara Providencia?
Self parking is free at this property.
What time is check-in at City Express Plus by Marriott Guadalajara Providencia?
Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at City Express Plus by Marriott Guadalajara Providencia?
Check-out is at 1:00 PM.
Where is City Express Plus by Marriott Guadalajara Providencia located?
Located in Providencia, this hotel is within 3 mi (5 km) of Minerva Roundabout, Charros de Jalisco Stadium, and US Consulate General Guadalajara. Basilica de Zapopan and Guadalajara Cathedral are also within 3 mi (5 km).
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City Express Plus by Marriott Guadalajara Providencia Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Modern and very clean place to stay with great service. The free continental breakfast is good enough to start your day.
Hotel is located on a busy road with often heavy traffic, so need to take Ubers or walk a bit to get anywhere nice.
Motel chain acquired by Marriott. Only has the Marriott name, but they’re not familiar with Marriott benefits and/or policies. Front desk staff doesn’t speak English. Hotel is a decent 3 star hotel in a great location, but overcharges by using the name Marriott.
When closing my room door I discovered that applying a small amount of pressure to the “closed and locked” door resulted in it opening easily. I informed the front desk and I was told maintenance would check it out. I returned to my room late evening only to discover nothing had been done. So much for safe and secure accommodations.
My flight was delayed which caused me to arrive at 1am at the hotel. Their check in time ended at midnight so I was left stranded in their lobby unable to find a place to stay at a hotel that night. I requested a refund for 1 night from the hotel staff, they said I need to contact Expedia. I contacted Expedia and they tried to reach the hotel manager for refund approval but hotel management denied the refund request for the night that I was unable to check in to stay my first night. That’s not right and I will be staying elsewhere next time.
Ricky
Stayed 3 nights in Jun 2023
4/10 Poor
Marco
4 April 2024
Liked: Cleanliness
Disliked: Amenities
Awful experience. Surprised about this Marriot property. I checked in 7.27pm on Wednesday 04/03. Got room 221, and first thing I do getting into the room is use the restroom and take a pee… try to flush toilet and it was already clogged… my wife can’t use it now. Ok let’s call front desk! Phone in the room has no cord… crap! ok let’s walk back to front desk and tell them about the 2 issues: toilet and phone. I would expect a new room by now but they said a maintenance worker is on the way… ok we are back into the room 221 and 5mins later maintenance guy comes connects a cord to the phone and tries to unclog toilet with no luck even after trying for a while, again I would expect a quick reaction from Marriot team and get a new room, but no I’m told to wait and they will be back and let me know … 25 mins later no one has contacted us, I decide to pack my stuff and make a show at the lobby while other customers look at me as I make my rant to the lady in front desk. She doesn’t really care much looks unbothered and told me to speak with manager who is another lady that shows off minutes later. This new lady ‘Fatima’ tells me ‘oh your issue hasn't been solved yet?’… really? What kind of weird world and communication issues does this hotel staff has??? Finally she gets me a new room and a courtesy breakfast… total 50minutes to get a working room, nice record!