10/10 Excellent
Shawn & Kris, Wisconsin
28 July 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing anniversary
The hotel was great. Since this was all inclusive we were a little worried about the food options. We were not disappointed. There are standard options each day (buffet, deli). There are also options that change each day which helped to keep the food options fresh and the food itself was above average to great. Hotel staff was friendly and some even went above and beyond to ensure you were taken care of. Beach was very clean and staff were all hard working (very impressed with the work ethic). Hotel room as above average, but not outstanding. Rooms need some basic maintenance to fix some minor issues, but nothing that would impact the overall experience. The crew that cleaned the rooms were outstanding! Finally, the spa treatments were phenomenal!!! You get a treatment everyday you are there (not including travel days). I would recommend reviewing all the options instead of taking what they give you. This is the one thing we wish we would've done as some treatments we would've swapped if we had it to do over again.