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"I’m in the hospitality industry and I experienced great staff interaction with great training on interacting with the guests. Your employee training is top notch! Well Done! One quick note - I was given two cookies at check-in and noticed during my 5 day stay a basket full of cookies throughout the day. I would help myself when I entered the hotel and saw the cookies in the basket. On day 4 of my stay a staff member asked me if I would like to put the cookie on my room. I was shocked & embarrassed! I truly did not realize they were for retail. Maybe just a card next to the basket or mentioned when giving the first cookie on check-in that they can be purchased for $3.00 a package? A very slight blemish on an incredible time at your hotel."

"Great pool and hot tub. Fantastic staff mentioned it was my moms birthday they made her warm cookies. Hands down great experience."

"The property was a pleasant place to arrive and stay at for the time that I requested for."

"The hotel was beautiful, and the staff was amazingly friendly. I’m am a Marriott person, but this hotel blew me away. One of the best stays I’ve ever had. I will definitely book again when I go back to Ann Arbor!"

"Love everything about it"

"Great value for money. "

"Late check in. Receptionist was very welcoming. Thank you!"

"The staff were friendly and hospitable- especially the crew that was there during my 630pm check in on 3/29. Chris made us good drinks at the bar. The place was nice and clean. "

"Great location. Close to University of Michigan. Convenient to Weber's Restaurant. "