2/10 Terrible
Dorothy
21 January 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL HAS ROACHES!!! DO NOT STAY AT THIS HOTEL!!!
When I checked in, the person was less than pleasant…nasty nice is what I would call her!!!
I was told my deposit would be released in 7-10 business days…IT WAS NOT!!! After 7 days, I called the hotel and was told it was refunded immediately. It was not!
I called back and spoke with the hotel’s manager/director, he was rude, unprofessional and borderline hung up on me without solving my deposit problem.
After calling my credit card company, I was told the hotel actually voided my original deposit date, gave me a refund of “$0.99” (as opposed to my $100 original deposit). This process generated an additional “7-10” business days for my deposit to be released, which was then, $99.90.
JUST UNDERSTAND, THAT IF YOU HAVE A FINANCIAL DISPUTE WITH THIS HOTEL…DO NOT, AND I REPEAT, DO NOT EXPECT HONEST OR SINCERE RECIPROCITY.
Stay at this hotel at your own risk.
Dorothy
Stayed 2 nights in Jan 2025